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The Premier Business Leadership Series Hong Kong
                 11 August 2010

            “Meeting the Challenges of
           Enterprise Risk Management”




                             Kevin King
                             EVP Head of Risk Management
                             Hong Kong Exchanges and Clearing Ltd.
Agenda

    Enterprise Risk Management (ERM) defined

    Key benefits

    The evolution of ERM and several leading models

    Key components

    Heat mapping as a tool for enhanced decision making

    The “D Risks” and how ERM helps to manage them

    Closing comments




                                                          2
Enterprise Risk Management




     The process whereby all material risks faced
     by an organization are identified, assessed and
     effectively managed within a coordinated and
     strategic framework.




                                                       3
Key Benefits of an Effective ERM Framework




 Provides a systematic way to identify all material risks.
 Enhances the ability to manage risks on an aggregate level.
 Reduces the risk of major risk events interfering with the
 priority objectives of the organization.
 Enables the organization to better manage emergent risks.
 Promotes greater operational efficiency.
 Contributes to informed decision making.




                                                               4
ERM Evolution and Related Key Publications


                                    A Risk Management Standard - Federation of
                                    European Risk Management Associations
                                    [largely based on AIRMIC/ALARM/IRM Risk
                                    Management Standard]
Continued focus on                                                                       ERM Specialty
internal control, risk                                                                   Guide - Society
management and             Risk Management Standard -              ERM Integrated        of Actuaries
responsibilities           AIRMIC/ALARM/IRM                        Framework - COSO



1990s - 2000             2001           2002              2003                2004       2005        2006 - 2008


                     Sarbanes Oxley                              AS/NZS 4360 Risk
                     Act of 2002                                 Management Standard -     ERM Assessment Framework -
                                                                 Standards Australia/      Standard & Poor's
                                                                 Standards New Zealand     [for including the evaluation of ERM
                           Overview of ERM - Casualty
                                                                 (revised version)         into its corporate credit rating
                           Actuarial Society
                                                                                           process]
                           [largely based on the AS/NZS 4360
                           Risk Management Standard]



                                                                                                                                  5
The AIRMIC/ALARM/IRM Risk Management Standard (2002)

                    The Organisation's
                    Strategic Objectives
                                                                    Some personal views:

                    Risk Assessment                                     Emphasizes the
                      Risk Analysis                                     understanding of the
                    Risk Identification                                 external and internal
                    Risk Description
                    Risk Estimation
                                                                        drivers of key risks faced
   Modification




                                                                        by the organization.
                       Risk Evaluation                  Formal
                                                         Audit          Stresses the importance
                                                                        of relating risk
                       Risk Reporting                                   management to the
                   Threats& Opportunities
                                                                        strategic objectives of
                                                                        the firm.
                          Decision
                                                                        Easy to understand the
                       Risk Treatment                                   risk management process
                                                                        but provides limited
                                                                        guidance on the
                   Residual Risk Reporting
                                                                        implementation of each
                                                                        step.
                         Monitoring

Source for diagram: A Risk Management Standard published in 2002 by the Association of Insurance and Risk Managers
                   (AIRMIC); ALARM, the Public Risk Management Association; and the Institute of Risk Management (IRM)
                                                                                                                     6
COSO ERM – Integrated Framework (2004)

                         Internal Environment                            Some personal views:
                  - Risk management philosophy                             It provides a a comprehensive
                  - Risk appetite
                                                                           vision of ERM.
                          Objective Setting
           - Objectives             - Inventory of        - Risk           Emphasizes the need for
           - Units of                 opportunities         tolerances     understanding the internal
                     Event Identification                                  environment and the
                          - Inventory of risks                             objectives of the
                                                                           organization. “Objective
                         Risk Assessment                                   setting” is one of the key steps
            - Inherent       - Risk .        - Residual                    of the risk management
               risks           responses        risks                      process and is a precondition
                                                      d
                           Risk Response                                   to event identification.
                            - Risk      .
                              responses
                                                                           Worth studying from a
                                                                           theoretical standpoint but falls
                          Control Activities
                            - Outputs
                                                                           short in terms of guidance on
                            - Indicators                                   how to apply the principals
                            - Reports                                      from a practical standpoint.
                              Monitoring

Source for diagram: Enterprise Risk Management – Integrated Framework: Application Techniques published in
                   2004 by the Committee of Sponsoring Organizations of the Treadway Commission)

                                                                                                              7
The COSO Cube
(The Committee of Sponsoring Organizations of the Treadway Commissions




Source: http://www.sox-online.com/coso_cobit_coso_cube-new.html


                                                                         8
An alternative cubist perspective on ERM




                                           9
The Australian/New Zealand Risk Management Standard
AS/NZS 4360 (2004)
                                     ESTABLISH THE CONTEXT
                                 -
                                 -
                                     The Internal Context
                                     The External Context
                                                                                              Some personal views
                                 -   The Risk Management Context
                                 -   Develop Criteria
                                 -   Define the Structure                                       Emphasizes the
                                                                                                understanding of the
                                           IDENTIFY RISKS
                                           - What can happen?
                                                                                                external and internal
                                           - When and where?
                                           - How and why?
                                                                                                environment of the firm in
       COM UNICATE AND CONSULT




                                                                                                which the objectives are




                                                                          ONITOR AND REVIEW
                                          ANALYSE RISKS                                         pursued.
                                         Identify existing controls

                                      Determine            Determine                            Offers a flexible approach
                                     consequences           likelihood
                                                                                                which in my view makes the
                                          Determine Level of Risk
                                                                                                key stages of the risk
                                           EVALUATE RISKS                                       management process
          M




                                                                         M
                                        - Compare against criteria
                                        - Set priorities
                                                                                                relatively easy to
                                                                 No
                                                                                                understand.
                                                   Treat
                                                   Risks
                                                                                                Provides more detailed
                                                           Yes
                                                                                                guidance for
                                              TREAT RISKS
                                      - Identify options
                                                                                                implementation across the
                                      - Assess options
                                      - Prepare and implement
                                                                                                organization.
                                         treatment plans
                                      - Analyse and evaluate



Source for diagram: The Australian/ New Zealand Risk Management Standard AS/NZS 4360 (2004) published in 2004 by
                   Standards Australia and Standards New Zealand.
                                                                                                                             10
Key components of an effective ERM Framework

     Establish the risk context
        Establish the frame of reference for how risks will be evaluated through the process
        Design a risk register for capturing the key details
        Design risk reference tables for the key scoring and triggered action
          –   Likelihood
          –   Impact
          –   Combined risk scoring / Heat mapping
          –   Risk Acceptance (establishing triggers for mandatory actions)

     Risk Identification
        Workshop the resident experts and front line risk owners to identify all significant risks
        Define each risk

     Risk Assessment
        Score the likelihood & impact based on the risk context that has already been established
        Assess whether the risk level of each risk is to be accepted or not

     Risk Treatment
        Identify the appropriate options and design specific risk treatment plans with owners
        Higher level review and sign-off on approved risk treatment plans

     Risk Reporting & Monitoring
        Establish formal procedures and routines for reporting and monitoring of action plans
        Heat mapping of the most significant risks for stakeholder assessments and review

                                                                                                     11
Heat Mapping as a Tool for Enhanced Decision Making

                    3X3
                           Impact
                    Low    Medium       High
                     -1      -2          -3


L   High     -3     R5                  R1
i
k
e
l   Medium    -2    R7      R3          R2
i
h
o
o   Low      -1    R8 R9    R6          R4
d                   R10
                                                                                     5X5
                                                                                     Impact
                                                         Negligible    Minor         Moderate   High   Extreme
                                                                -1      -2             -3        -4       -5
                                        Almost
                                        certain    -5
                                    L
                                    i
                                    k   Likely     -4                      R5                   R1
                                    e
                                    l
                                    i   Medium     -3                      R7          R3                R2
                                    h
                                    o
                                    o   Unlikely   -2          R10    R8        R9     R6
                                    d

                                        Rare        -1                                                   R4



                                                                                                                 12
The “D” Risks (particularly relevant to ERM)



     Deficient Expertise Risk
     Deliberation Risk (actually over-deliberation risk)
     Difficulty Risk
     Disastrous Risk (Catastrophic)
     Disconnect Risk (Silo and/or absence of ownership)
     Distraction Risk
     Don’t Dare to Say Risk

                                                           13
Closing comments



 “Risk is all about uncertainty or, more importantly, the effect
 of uncertainty on the achievement of objectives. The really
 successful organizations, work on understanding the
 uncertainty involved in achieving their objectives and
 ensuring they manage their risks so as to ensure a
 successful outcome.” - Kevin Knight, ISO


 “If you do not actively attack the risks, they will actively
 attack you.” -Tom Gib


 “Good Risk Management fosters vigilance in times of calm
 and instills discipline in times of crisis.” - Dr. Michael Ong

                                                                   14
Thank you



HKEx Corporate Website: www.hkex.com.hk
  HKExnews Website: www.hkexnews.hk




                                          15

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Meeting the Challenges of Enterprise Risk Management

  • 1. The Premier Business Leadership Series Hong Kong 11 August 2010 “Meeting the Challenges of Enterprise Risk Management” Kevin King EVP Head of Risk Management Hong Kong Exchanges and Clearing Ltd.
  • 2. Agenda Enterprise Risk Management (ERM) defined Key benefits The evolution of ERM and several leading models Key components Heat mapping as a tool for enhanced decision making The “D Risks” and how ERM helps to manage them Closing comments 2
  • 3. Enterprise Risk Management The process whereby all material risks faced by an organization are identified, assessed and effectively managed within a coordinated and strategic framework. 3
  • 4. Key Benefits of an Effective ERM Framework Provides a systematic way to identify all material risks. Enhances the ability to manage risks on an aggregate level. Reduces the risk of major risk events interfering with the priority objectives of the organization. Enables the organization to better manage emergent risks. Promotes greater operational efficiency. Contributes to informed decision making. 4
  • 5. ERM Evolution and Related Key Publications A Risk Management Standard - Federation of European Risk Management Associations [largely based on AIRMIC/ALARM/IRM Risk Management Standard] Continued focus on ERM Specialty internal control, risk Guide - Society management and Risk Management Standard - ERM Integrated of Actuaries responsibilities AIRMIC/ALARM/IRM Framework - COSO 1990s - 2000 2001 2002 2003 2004 2005 2006 - 2008 Sarbanes Oxley AS/NZS 4360 Risk Act of 2002 Management Standard - ERM Assessment Framework - Standards Australia/ Standard & Poor's Standards New Zealand [for including the evaluation of ERM Overview of ERM - Casualty (revised version) into its corporate credit rating Actuarial Society process] [largely based on the AS/NZS 4360 Risk Management Standard] 5
  • 6. The AIRMIC/ALARM/IRM Risk Management Standard (2002) The Organisation's Strategic Objectives Some personal views: Risk Assessment Emphasizes the Risk Analysis understanding of the Risk Identification external and internal Risk Description Risk Estimation drivers of key risks faced Modification by the organization. Risk Evaluation Formal Audit Stresses the importance of relating risk Risk Reporting management to the Threats& Opportunities strategic objectives of the firm. Decision Easy to understand the Risk Treatment risk management process but provides limited guidance on the Residual Risk Reporting implementation of each step. Monitoring Source for diagram: A Risk Management Standard published in 2002 by the Association of Insurance and Risk Managers (AIRMIC); ALARM, the Public Risk Management Association; and the Institute of Risk Management (IRM) 6
  • 7. COSO ERM – Integrated Framework (2004) Internal Environment Some personal views: - Risk management philosophy It provides a a comprehensive - Risk appetite vision of ERM. Objective Setting - Objectives - Inventory of - Risk Emphasizes the need for - Units of opportunities tolerances understanding the internal Event Identification environment and the - Inventory of risks objectives of the organization. “Objective Risk Assessment setting” is one of the key steps - Inherent - Risk . - Residual of the risk management risks responses risks process and is a precondition d Risk Response to event identification. - Risk . responses Worth studying from a theoretical standpoint but falls Control Activities - Outputs short in terms of guidance on - Indicators how to apply the principals - Reports from a practical standpoint. Monitoring Source for diagram: Enterprise Risk Management – Integrated Framework: Application Techniques published in 2004 by the Committee of Sponsoring Organizations of the Treadway Commission) 7
  • 8. The COSO Cube (The Committee of Sponsoring Organizations of the Treadway Commissions Source: http://www.sox-online.com/coso_cobit_coso_cube-new.html 8
  • 9. An alternative cubist perspective on ERM 9
  • 10. The Australian/New Zealand Risk Management Standard AS/NZS 4360 (2004) ESTABLISH THE CONTEXT - - The Internal Context The External Context Some personal views - The Risk Management Context - Develop Criteria - Define the Structure Emphasizes the understanding of the IDENTIFY RISKS - What can happen? external and internal - When and where? - How and why? environment of the firm in COM UNICATE AND CONSULT which the objectives are ONITOR AND REVIEW ANALYSE RISKS pursued. Identify existing controls Determine Determine Offers a flexible approach consequences likelihood which in my view makes the Determine Level of Risk key stages of the risk EVALUATE RISKS management process M M - Compare against criteria - Set priorities relatively easy to No understand. Treat Risks Provides more detailed Yes guidance for TREAT RISKS - Identify options implementation across the - Assess options - Prepare and implement organization. treatment plans - Analyse and evaluate Source for diagram: The Australian/ New Zealand Risk Management Standard AS/NZS 4360 (2004) published in 2004 by Standards Australia and Standards New Zealand. 10
  • 11. Key components of an effective ERM Framework Establish the risk context Establish the frame of reference for how risks will be evaluated through the process Design a risk register for capturing the key details Design risk reference tables for the key scoring and triggered action – Likelihood – Impact – Combined risk scoring / Heat mapping – Risk Acceptance (establishing triggers for mandatory actions) Risk Identification Workshop the resident experts and front line risk owners to identify all significant risks Define each risk Risk Assessment Score the likelihood & impact based on the risk context that has already been established Assess whether the risk level of each risk is to be accepted or not Risk Treatment Identify the appropriate options and design specific risk treatment plans with owners Higher level review and sign-off on approved risk treatment plans Risk Reporting & Monitoring Establish formal procedures and routines for reporting and monitoring of action plans Heat mapping of the most significant risks for stakeholder assessments and review 11
  • 12. Heat Mapping as a Tool for Enhanced Decision Making 3X3 Impact Low Medium High -1 -2 -3 L High -3 R5 R1 i k e l Medium -2 R7 R3 R2 i h o o Low -1 R8 R9 R6 R4 d R10 5X5 Impact Negligible Minor Moderate High Extreme -1 -2 -3 -4 -5 Almost certain -5 L i k Likely -4 R5 R1 e l i Medium -3 R7 R3 R2 h o o Unlikely -2 R10 R8 R9 R6 d Rare -1 R4 12
  • 13. The “D” Risks (particularly relevant to ERM) Deficient Expertise Risk Deliberation Risk (actually over-deliberation risk) Difficulty Risk Disastrous Risk (Catastrophic) Disconnect Risk (Silo and/or absence of ownership) Distraction Risk Don’t Dare to Say Risk 13
  • 14. Closing comments “Risk is all about uncertainty or, more importantly, the effect of uncertainty on the achievement of objectives. The really successful organizations, work on understanding the uncertainty involved in achieving their objectives and ensuring they manage their risks so as to ensure a successful outcome.” - Kevin Knight, ISO “If you do not actively attack the risks, they will actively attack you.” -Tom Gib “Good Risk Management fosters vigilance in times of calm and instills discipline in times of crisis.” - Dr. Michael Ong 14
  • 15. Thank you HKEx Corporate Website: www.hkex.com.hk HKExnews Website: www.hkexnews.hk 15