Particularly with a social collaboration and communication platform employees can be dazzled with all the possibilities and the huge change it requires of them. For such a transformation you need more than training 'how' to use a tool, or even 'why' to use it. Tooling is the technology-push that makes new ways of working possible, but it does not make me change my work habits. To effectively change or start behavior requires practice and we need to take small steps that are easy to do. Follow me along in how to make change possible through practicing tiny habits. Learn about how this fits in the whole spectrum of user adoption strategies. Share your experiences and feedback with each other.

1. Change behavior, one tiny habit at a time
For roundtable Engage on Monday, May 8 | 17:00 - 17:30 | Table 2 Gorilla 1
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2. Sasja Beerendonk
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s.beerendonk@silverside.com

3. Agenda
⌾ About Silverside
⌾ PACE
⌾ Why Tiny Habits?
⌾ Embrace the transformation journey in your work
⌾ Practicing new habits
⌾ Teaching a dog to turn on the light
⌾ Tiny habits program
⌾ Your tiny habits
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4. Silverside profile
• One stop shopping: from advise, definition, realisation,
implementation, support and hosting of ‘best of breed’
enterprise systems
• Established in 1998, still growing and profitable
• 20 consultants working directly for Silverside and a
network of 25 consultants we work closely with
• Located in Capelle aan den IJssel (near Rotterdam), with
satellite offices in strategic regions across the globe
• About 200 customers in Europe in several segments of
the market
• Prominent partner status at both IBM and Microsoft
• Internationally recognized as a speaker in Social
Collaboration and Document Management fields
• All Silverside shareholders are actively involved with the
organisation on a daily basis
• Strategic partnership with collaboration guru,
Michael Sampson
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5. Why
Our vision is to make people more
productive in their daily work, by providing
smarter collaboration tools.
We aim for long term relationships with our
employees, suppliers and customers.
We believe that the biggest challenge in
creating a collaborative business is the
end-user’s adoption of the new technology.
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6. How
We design a race plan for your organisation,
taking into account the necessary gear,
energy and resources, for achieving the
vision.
We make a [P]lan for the change and take
action in the [A]cquire phase to make it real
with the latest IBM & Microsoft tools. Based
on a sophisticated adoption strategy we
motivate your people during the [C]hange
phase and then provide ongoing support and
improvement of the adoption of the
platform during [E]nhance.
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7. What
We pace organisations across EMEA in their
journey of transforming into a collaborative
business. Our PACE methodology has been
proven across many client organisations and
industries.
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8. Why Tiny Habits?
improvement
time
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9. Unclear path, too big, too difficult
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10. Practice the skill of creating new habits
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11. Teaching a dog to turn off the light
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12. Big change in small steps
Click
Treat
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13. Change
Executing the adoption strategy designed
during the Acquire phase.
We inspire, equip and motivate your people
to embrace the transformation journey in
their sphere of work.
Our Change phase is based on a mix of
successful international concepts and
methodologies, combined to drive
sustained transformation of how people
work together in the newly emerging
collaborative business.
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15. Success
What we think How it really is
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17. What is a “Tiny Habit”?
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Existing habit New habit
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18. After I [anchor], I will [Tiny Habit]
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19. Examples of Tiny Habits
⌾ "After I brush, I will floss one tooth."
⌾ "After I pour my morning coffee, I will text my mom.”
⌾ "After I start the dishwasher, I will read one sentence from a book.”
⌾ “After I walk in my door from work, I will get out my workout clothes.”
⌾ “After I sit down on the train, I will open my sketch notebook.”
⌾ "After I hear any phone ring, I will exhale and relax for 2 seconds.”
⌾ “After I put my head on the pillow, I will think of one good thing from my day.”
⌾ “After I arrive home, I will hang my keys up by the door.”
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20. Examples for (social) collaboration
⌾ After I …
• Start my computer …
• Come back from lunch …
• Grabbed my coffee …
• Start planning a meeting in my calendar …
• Hang up after a customer phone call …
⌾ I will …
• Apply my ST status/message
• Review Forum questions
• Write a report (Blog) in the customer Community
• Dp a Statusupdate in My Connections project Community
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21. Practicing your Tiny Habits
⌾ Introduction workshop
⌾ Choosing your Tiny Habits
⌾ Daily information and feedback

22. Celebrate success!
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23. Thank you!
⌾ Contact me for more info or to have a talk
⌾ Download our free PACE whitepaper
https://www.silverside.com/download/pace-whitepaper/
Sasja Beerendonk
Business Consultant and Learning & Development
s.beerendonk@silverside.com
https://nl.linkedin.com/in/sbeerendonk
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