SERV&SENS / CEPHEUS GROUP / SAV NETWORK

Lyon France

Consulting / Advisory

Technology Service Management Consultants CEPHEUS Group is a company specialised in Strategic Service Management that assists large and medium size businesses to differentiate their service offerings and add more value for their customers through field services, support centres, professional services and sales organisations. CEPHEUS Group develops and tests innovative service management tools and methodologies in conjunction with a world-wide network of customers; assisting them to innovate and identify successful business strategies and best practices through facilitated experience sharing. CEPHEUS Group's approach is collaborative and driven by transfer of knowledge, methodologi