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Chapter 2 Basic Concepts – an introduction to Business Information Systems
What is a system ? ,[object Object],[object Object],[object Object],[object Object]
Figure 2.1  A basic model of a transformation process
What is a system ? ,[object Object],[object Object],[object Object]
What is a system ? ,[object Object],[object Object],[object Object],[object Object]
What is a system ? ,[object Object],[object Object]
Figure 2.2  A generic model of a system
System  components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
System  components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
System  components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
System  components ,[object Object],[object Object],[object Object]
Common system characteristics ,[object Object],[object Object],[object Object],[object Object]
Common system characteristics ,[object Object],[object Object],[object Object],[object Object]
Control in organizational systems ,[object Object],[object Object],[object Object]
Figure 2.3  Business information systems as an organisational control mechanism
Open-loop control systems in business ,[object Object],[object Object],[object Object]
Open-loop control systems in business ,[object Object],[object Object]
Figure 2.4  A generic open-loop system
Closed-loop control systems in business ,[object Object],[object Object],[object Object]
Figure 2.5  A generic closed-loop feedback control system
Figure 2.6  A generic closed-loop feedforward control system
Closed-loop control systems in business ,[object Object],[object Object],[object Object],[object Object]
Negative feedback ,[object Object],[object Object]
Positive feedback ,[object Object],[object Object],[object Object]
Different types of systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Classification of systems ,[object Object],[object Object],[object Object]
Different types of systems ,[object Object],[object Object],[object Object],[object Object]
Different types of systems ,[object Object],[object Object],[object Object],[object Object]
Hard and soft systems ,[object Object],[object Object],[object Object],[object Object],[object Object]
BIS defined ,[object Object]
Five major components of a typical BIS ,[object Object],[object Object],[object Object],[object Object],[object Object]
BIS resources that need to be managed ,[object Object],[object Object],[object Object],[object Object]
BIS resources that need to be managed ,[object Object],[object Object],[object Object],[object Object]
BIS resources that need to be managed ,[object Object],[object Object],[object Object],[object Object]
BIS resources that need to be managed ,[object Object],[object Object],[object Object]
BIS resources that need to be managed ,[object Object],[object Object],[object Object]
Information Technology ,[object Object],[object Object]
Computer-based information system (CBIS) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Disadvantages of IS ,[object Object],[object Object],[object Object],[object Object],[object Object]
Business applications of BIS ,[object Object],[object Object],[object Object]
Figure 2.7  Usage and applications of computer-based information systems by organizational level (shading denotes usage of BIS)
Business applications of BIS ,[object Object],[object Object],[object Object]
Categories of BIS ,[object Object],[object Object],[object Object],[object Object]
Table 2.1 Categories of computer-based information systems Operations Information Systems Management Information Systems Transaction Processing Systems Decision Support Systems Process Control Systems Information Reporting Systems Office Automation Systems Executive Information Systems
E-business and e-commerce ,[object Object],[object Object],[object Object],[object Object]
Figure 2.8   Buy-side and sell-side e-commerce Source:  Chaffey (2004).
E-business and e-commerce (Continued) ,[object Object],[object Object],[object Object]
Figure 2.9  Three alternative definitions of the relationship between e-commerce and e-business
A typical e-business (DELL)
A typical e-business (DELL)
Tangible benefits from e-business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tangible benefits from e-business (Continued) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Intangible benefits from e-business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Limitation of EC ,[object Object],[object Object],[object Object]
Enterprise resource planning (ERP) systems ,[object Object],[object Object],[object Object]
Enterprise resource planning (ERP) systems ,[object Object],[object Object]
Enterprise resource planning (ERP) systems ,[object Object],[object Object],[object Object],[object Object]
Figure 2.10  ERP application in comparison to separate functional applications
Enterprise resource planning (ERP) systems  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise resource planning (ERP) systems  ,[object Object],[object Object],[object Object],[object Object]
BIS and strategic advantage ,[object Object],[object Object]
Competitive strategies ,[object Object],[object Object],[object Object]
Competitive strategies ,[object Object],[object Object]
Competitive strategies ,[object Object],[object Object],[object Object]
Competitive strategies ,[object Object],[object Object]
Value chain analysis ,[object Object],[object Object],[object Object]
Value chain analysis ,[object Object],[object Object]
Value chain analysis   ,[object Object]
Figure 2.11  Alternative models of the value chain: (a) traditional value chain model, (b) revised value chain model Source:  Chaffey (2004).
Value chain analysis   ,[object Object]
How information can impact the value chain ,[object Object],[object Object],[object Object]
How information can impact the value chain ,[object Object],[object Object]
Restructuring the internal value chain ,[object Object],[object Object],[object Object],[object Object]
Revised value chain model ,[object Object],[object Object]
Using IS for strategic advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Using IS for strategic advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 2.12  Applying computer-based information systems for competitive advantage
Using IS for strategic advantage ,[object Object],[object Object],[object Object],[object Object],[object Object]
Using IS for strategic advantage ,[object Object],[object Object],[object Object],[object Object]
Using IS for strategic advantage ,[object Object],[object Object],[object Object],[object Object]
Using IS for strategic advantage  ,[object Object],[object Object],[object Object],[object Object]
Locking in customers and suppliers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Using IS for strategic advantage  ,[object Object],[object Object],[object Object]
Using IS for strategic advantage  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Using IS for strategic advantage  ,[object Object],[object Object],[object Object]
Using IS for strategic advantage  ,[object Object],[object Object],[object Object]
Café De Coral Corporation ,[object Object],[object Object]

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Bis Chapter2

  • 1. Chapter 2 Basic Concepts – an introduction to Business Information Systems
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  • 3. Figure 2.1 A basic model of a transformation process
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  • 7. Figure 2.2 A generic model of a system
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  • 15. Figure 2.3 Business information systems as an organisational control mechanism
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  • 18. Figure 2.4 A generic open-loop system
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  • 20. Figure 2.5 A generic closed-loop feedback control system
  • 21. Figure 2.6 A generic closed-loop feedforward control system
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  • 41. Figure 2.7 Usage and applications of computer-based information systems by organizational level (shading denotes usage of BIS)
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  • 44. Table 2.1 Categories of computer-based information systems Operations Information Systems Management Information Systems Transaction Processing Systems Decision Support Systems Process Control Systems Information Reporting Systems Office Automation Systems Executive Information Systems
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  • 46. Figure 2.8 Buy-side and sell-side e-commerce Source: Chaffey (2004).
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  • 48. Figure 2.9 Three alternative definitions of the relationship between e-commerce and e-business
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  • 58. Figure 2.10 ERP application in comparison to separate functional applications
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  • 69. Figure 2.11 Alternative models of the value chain: (a) traditional value chain model, (b) revised value chain model Source: Chaffey (2004).
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  • 77. Figure 2.12 Applying computer-based information systems for competitive advantage
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