Get insight into what types of fraud and abuse online businesses are concerned with, what types of fraud detection they're investing in, and what trends they're seeing.

1. The universe of fraud
More fraud, more spending
Credit card fraud isn’t the only threat out there. What types of abuse are
businesses dealing with?
Payment fraud:
digital goods
Fake accounts Payment fraud:
physical goods
Friendly fraud Card testing
Money laundering
Account takeover
Promotion /
trial abuse
Fake content /
listings
46%
29%
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HARRYPOTTER13/15
31%
39%
eGIFT CARD
62%
20%25%
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34%
25%
Quick
Weight
loss
Account takeover:
The new frontier of fraud
What’s top of mind for online businesses fighting fraud and abuse?
We surveyed hundreds of companies to find out.
Data breaches and
phishing attacks are
flooding the black
market with credentials
for criminals to
monetize.
48%Have seen a rise in account
takeovers over the past year
86%Expect to see the same or
more fraud and abuse in
2017
91%Plan to spend the same or
more on preventing fraud
and abuse
Automation is the future (and the present)
In December 2016, Sift Science surveyed more than 200 businesses who are combating online fraud about their experiences, goals, and concerns.
© Sift Science 2017
Teams are expected to do more with less.
72%
60%
53%
35%
41% Spending too much
time and money on
manual review
Meeting customers’high
expectations for custom-
er experience
Expanding into new
markets without
increasing risk
Launching new
products without
increasing risk
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2
3
4
5
6
7
8
Fraud-Fighting
Trends 2017
What keeps fraud fighters up at night
60%Spending too much
time and money on
manual review
60%Spending too much
time and money on
manual review
41%Launching new
products without
increasing risk
53%Meeting customers’
high expectations for
customer experience
43%Scaling business
operations that
include fraud
72%Preventing fraud
without turning away
good customers
35%Expanding into new
markets without
increasing risk
1
2
3
4
5
6
7
8
77%Losing money to
fraud
52%Staying ahead of
changing fraud
patterns
9%Will have a larger
budget for tackling
fraud/abuse
70%Want to create more
efficient processes
70%Plan to automate
more fraud/abuse
management
in 2017
22%Think they’ll hire
more people to
focus on fraud/abuse
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%