agile, bmnt, business model, corporate innovation, customer development, diux, h4d, hacking for defense, lean, lean launchpad, lean startup, stanford, steve blank

1. Live Tactical Threat Toolkit (LTTT)
Surgical-grade EOD, remotely
We seek to advance JIDA’s mission of countering improvised threats by developing
systems and workflows for real-time remote advise and assist for allied foreign militaries, with the
short-term product goal of real-time defeat of IEDs.
This is of critical importance to JIDA in the context of reduced presence of US forces and the
consequently mitigated ability of allied militaries to leverage US EOD expertise.
Alex Zaheer
CS
Cyberpolicy
Andreas Pavlou
Physics/International Security
Nitish Kulkarni
Hardware
Engineering
Alex Richard
CS
Gaurav Sharma
GSB
Main Sponsor: OSD // JIDA
Total Partners spoken to: 31
Partners spoken to this week: 17
Support team/Sponsors:
Booz Allen Hamilton
US Army AWG
DIUX
US Army Explosive Ordnance Disposal
AGUA Holdings
Wolters Kluwer
Crossdeck, Inc.
CENTCOM

2. Customer Discovery
Hypothesis:
• Build a Live Tactical
Toolkit for coalition
forces to do and gain
assistance with:
• Initial situation
assessment
• Blast damage
mitigation
procedures
• Post-incident
reporting and
information
exploitation
Experiments:
• Interviewed 17
stakeholders including
end users, planners,
solution providers, and
procurement teams
• Ascertained organization
structure and its relation
to JIDA
Results:
Challenges include
• Incentivization to cover 50 km radius
• Information deficit, data reliability
• Coalition forces are illiterate, semi-literate
• Language barrier, no minimum training standards
• Security is important yet solution should be simple
• US Forces also not incentivized to act as R&D testbeds
• Bandwidth and network capability
• No awareness of current information environment
• Possibility of RF-denied environments
• US-side EOD users adamant on not using toolkit during EOD
operations
• Data encryption for report dissemination on JIDA end
• Too many solutions already available
• Limited subject matter experts on IED & language translators
available
Action:
• Continue prototype development and testing at EOD centers
• Working on a connection to local training centers for
iterative product development
• Continue to study existing solutions and developers
• Work with JIDA to explain white/black box approach
• Possibly interview partner nation forces (?)

3. DARPA PCAS Team
Joint Improvised
Threat Defeat Agency
General Atomics,
Raytheon - contractors
ARMY Research Lab
NAVEODTECHDIV
ARMY Asymmetric
Warfare Group
US Central Command
US Army EOD
Alaska
Airlines/American
Airlines
Localization -
ensuring system is
applicable to every
forward deployment
Minimization -
ensuring product fits
every tactical situation
even in A2/AD areas
Bridge - bridging the
gap between forward
deployed technicians
and US remote
technicians
Personnel-centered -
creating a system
designed around those
who need it most
Integrated - creating a
tool that is an aid, not a
hindrance, to time-
critical operations
Engineers -
contractor/DARPA
employees may provide
technical insight
EOD Technicians –
iterative design process
needs more user input
Comm Technicians
Civilian Transportation
Embedded operations
need support from
those who need product
Translation experts -
those who do job
already
EOD Operators
Partner Militaries (?)
Iterate - Multiple simulated
field test scenarios with
technicians to fit product to
need
Incorporation - product
has many possible futures -
can potentially be
incorporated into other
DoD product needs
Primary - JIDA, EOD
specialists in recurring
forward deployment
operations across
systems
Secondary - Military
remote technical
communications
wings. Software can
be co-opted for many
different
communications
missions
Transportation
Industry – remote
medical care (airlines)
Fixed: Variable:
Software development Device Cost
IT Management/maintenance
Deployment training
Mission Achievement Criteria
Enable clear, safe, common-sense
communication of time-sensitive high-stress
technical information and post-incident
reporting and analysis dissemination
Real-time IED Defeat Assistance for Coalition
and Remote Forces

4. Virtual Threat Toolkit:
Value Proposition Canvas for Public
Sector
Products
& Services
Virtual Toolkit
Linking Iraqi
and
American
Forces
- Real time consultation with Iraqi counterparts on
how to disarm IED’s
- Gain and document intelligence from Iraqi security
forces as they encounter IED’s
Customer
Jobs
Assess and defeat
IEDs
Restart report
workflow
Lack of information
on evolution of IED’s
utilized by insurgents
and their tactics
Difficulty advising
operators in the field
on how to defuse
IEDs
Explosive Ordnance Disposal
Teams
Gains
Pains
Gain
Creators
Pain
Relievers
Ability to advise coalition
counterparts on how to dismantle
IEDs
Development of predictive models
for insurgent use of IEDs
Accurate reporting data on IED
usage
- Reduction of communication barrier
between base-deployed US forces and
Iraqi security forces in the field

5. Virtual Threat Toolkit:
Value Proposition Canvas for
Private Sector
Products
& Services
Virtual Toolkit
linking
information
sources
(emergency
services) and
remote semi-
trained
operators
- Real time access to expert-level lifesaving medical
knowledge in situations where it is otherwise
unavailable
- Dynamic provision of necessary information in
situations with communications obstacles
Customer
Jobs
Assess and solve
EMS problems
remotely
Lack of
information on the
specific problem
set that
commercial
partners want to
address
Current needs are
vague and need
client-side
definition
Commercial Partners interested
in VAA (e.g. Airlines, Transport
Providers)
Gains
Pains
Gain
Creators
Pain
Relievers
Ability to provide expert-level care
without needing expensive
resources tasking
Remote assistance in areas where
EMS expertise is sparse or
temporally difficult
Reduction of the communications
barrier between semi-trained EMS
operators and knowledge base
Development of non-connectivity
solutions to access a dynamic
knowledge base
Reducing communication latency and
improving information flow bandwidth

6. Customer Workflow
Partner military unit
encounters IED
Link to EOD expert using
LTTT initiated: video
feed/or minimal
workflow depending on
connectivity
IED data logged
Report sent to
JIDA
IED diagnosis
and EOD
process
leveraging US
expertise
Resolution
JIDA analyzes
data and
distributes
intelligence as
incentive for
use

7. Current MVP
Key Pain Points:
- Real-time translation (text, voice, video)
- Persistent Communication Links
- Product adoption
- Non-disruptive UI/UX during ops
JIDA Database
+
Analysis