SBS portfolio of services A Healthcare solutions

2015
Solutions that works…
PORTFOLIO OF SERVICES

© SBS 2015 – Solutions That Work… 2
CONTENTS
About Superior Business Solutions (SBS)........................................................................3
Our Core Values............................................................. Error! Bookmark not defined.
Our Services........................................................................................................4
Procurement and Health Informatics Management Services: .............................................5
System Application Development.............................................................................6
Implementation and Integration Services: ..................................................................6
System and Application development........................................................................7
Healthcare Outsourcing........................................................................................8
Application and system IT training ...........................................................................9
Application and System Support ..............................................................................9
SBS SOLUTIONS .................................................................................................. 10
Integration Engine ............................................................................................ 11
Dental Solutions .............................................................................................. 12
Dental PACS ................................................................................................ 12
Dental Management System .............................................................................. 13
Single sign-on ................................................................................................. 14
Patient Biometric............................................................................................. 14
Interactive Patient Care - (Patient Entertainment)...................................................... 15
Patient Kiosk .................................................................................................. 16
Revenue Cycle Management ................................................................................ 17
Endnote Research ............................................................................................ 18
Coding Solutions: ............................................................................................. 19
SBS Partners ................................................................................................... 20
Case Study ....................................................................................................... 21
Outreach ......................................................................................................... 25

ABOUT SUPERIOR BUSINESS SOLUTIONS (SBS)
Empowered by the deep understanding of the Middle East Local and Regional market, SBS is an
innovative, dynamic, and progressive company, founded by a team of professionals with solid and
diverse experience locally and regionally, focusing on providing a wide range of healthcare IT
products & Services, delivering integrated solutions to support the strategic objectives of
Healthcare establishments, offering innovative solutions and services to serve the public and
private healthcare providers and aiming to deliver intelligent solutions that enable SBS’s clients to
provide world-class healthcare services and establish a connected health framework to serve and
improve the healthcare ecosystem.
SBS addresses the needs of healthcare delivery systems and processes in all their dimensions and
ensures integration and harmonization using the highest levels of expertise, know-how, and state-
of-the-art technology, by providing turnkey solutions that span informatics health management
consultancy, system implementation and integration, health and web based applications, patient
identification, confidentiality and privacy solutions, commissioning, de-commissioning, health
informatics tools, IT Outsourcing, staff augmentation, Revenue Cycle management and insurance
solutions.
SBS’s expertise, experience and vision will guide Healthcare Providers through the healthcare IT
maze and help them navigate the path for a more efficient and cost-effective healthcare delivery
process and improving the quality of patient care.

OUR SERVICES
Healthcare ecosystems are shifting towards implementing electronic medical records and driving to
adopting outcomes oriented practices of healthcare.
SBS focuses on delivering integrated solutions to support the strategic objectives of Healthcare
establishments, offering innovative solutions and services to serve the public and private
healthcare providers and aiming to deliver intelligent solutions that enable SBS’ clients to provide
world-class healthcare services and establish a connected health framework to serve and improve
the healthcare ecosystem.
Our portfolio of solutions and services include
 Procurement and Health informatics Management
 System integration and implementation
 System and Application development
 Healthcare IT Outsourcing
 System and Application training
 System and Application Support

PROCUREMENT AND HEALTH INFORMATICS MANAGEMENT SERVICES:
A well-designed and implemented Health Information Management System (HIMS) enables a world-
class healthcare delivery system. The foundation for the HIMS is the electronic medical record
which organizes each patient’s clinical, radiology, laboratory and pharmacy data securely and
efficiently. The HIMS enables accessibility and affordability for the healthcare ecosystem, while
reducing costs, improving clinical decision making, and reducing medical and medication errors.
SBS assesses the HIMS requirements of healthcare providers and then manages the selection and
implementation of the appropriate solution to meet the organization’s clinical, financial and
operational goals. Our HIMS implementation/integration services cover the following:
Procurement management
Clients’ requirement analysis
Selecting, in conjunction with the client, the most appropriate and cost effective solution
Offering the information technology services required for the HIMS solution
Project Management services
Implementation of the selected solutions to fulfill client needs
Migration of historical clinical data as required for the HIMS solution or a data repository
Integration of the selected solutions with current HIMS
Providing appropriate, tailored training to the client’s staff
Deployment support
Training programs
Technical support and helpdesk services
Identify Key Contacts
Kick Off Meeting
Facility Walkthrough
Requirements Gathering
GAP Analysis
Scope Definition
Review & Sign-Off
RFP – HIS
RFP – Infrastructure
Proposals Evaluation
Negotiation
Contracts Review
Contracts Sign-Off
Project Kick-Off
Governance
Design
Implementation
Acceptance Testing
Training
Conversion
Sign-Off
AMS
OMS
LMS
Level 1 Support
Fact Finding Design Selection Implementation Maintenance
and Support

SYSTEM APPLICATION DEVELOPMENT
At SBS, we assist our clients in defining, analyzing and interpreting organizational data in order to
support the strategic planning and policy-making processes. The systems we create not only
register transactions, but also provide a rich source of operational activity data that is necessary
for intelligent enterprise Business Operations Management.
SBS provide our clients with the ability to either develop applications to suit specific needs or to
improve existing applications, using different programming languages, databases and operating
systems.
In many cases it might be difficult to find an off-the-shelf software solution that will meet all your
business and technical requirements, and even if such a solution is available, it might not be cost-
effective. Our software development services provide you with the ability to either develop
applications to suit your specific needs or improve your existing applications. Whatever the
capabilities you are seeking, our strong development team can custom-develop software
applications using different programming technologies and databases including Microsoft, Oracle
and Java technologies.
IMPLEMENTATION AND INTEGRATION SERVICES:
Integrated health systems are considered part of the solution to the challenge of sustaining GCC’s
healthcare system. Over the years, SBS has adopted scalable, repeatable industry best-practice
implementation methodology processes for expedient project planning, solution definition,
development and integration, testing and deployment. These processes incorporate well-defined
governance principles, and tested project oversight, control, and change management
accountabilities into each phase of the systems development life cycle (SDLC).
SBS assist and guide decision-makers to plan for and implement integrated health systems,
connecting clients’ information solutions to one platform that integrates data, process and even
people. Interoperability is the recent systems delivery challenge and ensures that our client
investment is done only once. SBS uses a reliable integration engine to implement the rule based
process and ensures right data reaches the right system in right time.

SBS Implementation and Systems Integration services produce technology solutions that are
reliable, stable, and have the functionality that the healthcare providers require to meet their
strategic and tactical goals and objectives.
As every healthcare facility has a unique environment, a part of an implementation, SBS integrates
our solution into this unique environment with focus on host and third-party integration, network
management, desktop customization, and device integration. The result is a fully integrated, high-
performing, mission-critical solutions and systems that provide an optimal end-user experience.
SBS’ Implementation and Systems Integration services use our deep understanding of the
application solution combined with extensive experience to provide:
 Project Governance – align project deliverables with business case, identify project
performance indicators, define decision making paths and project accountabilities, and
control change.
 Project Oversight and Control – communicate project status, maintain project plans and
issues, and ensure business goals are being met.
 Solution Definition – identify and approve requirements, define functional design, and
document technical specifications.
 Solution Build – develop and test system integrations, implement defined configurations
and develop and test functional customizations.
 Solution Test – execute planned test phases and resolve detected issues. Combined with
SBS Quality Testing services deliver stable reliable software solutions.
 Solution Deployment – support end-user training activities, define and execute pilot and
rollout strategies, complete transition to production operations model using SBS operational
and support services to guarantee operational reliability.
SYSTEM AND APPLICATION DEVELOPMENT
In many cases it might be difficult to find an off-the-shelf software solution that will meet all your
business and technical requirements, and even if such a solution is available, it might not be cost-
effective. Our software development services provide you with the ability to either develop
applications to suit your specific needs or improve your existing applications. Whatever the
capabilities you are seeking, our strong development team can custom-develop software
applications using different programming technologies and databases including Microsoft, Oracle
and Java technologies.

HEALTHCARE OUTSOURCING
SBS assists healthcare providers minimize their IT investment costs so that they can focus on their
core business, providing them with trained, experienced, qualified and certified resources to
increase efficiency and competitiveness while quickly implementing or integrating new informatics
technologies minimalizing the risk of implementing a costly wrong decision and ensuring greater
returns on investments.
Managed IT Outsourcing includes:
 Optimized support structure tailored for the core HIS application requirements, as well as
support for third-party applications
 Operation and Applications Managed Services
 Billing and collection
 IT Strategic Assessment
 Training and support
 staff augmentation programs

APPLICATION AND SYSTEM IT TRAINING
For each of our system/solution implementation and integration, SBS offers training governance
and management that ensures the overall strategic goals (business, financial, operational) of the
partnership between us and our clients are transparent and proven.
SBS offers training solution design and management that ensures results by aligning training with
key organizational and learning strategies, consistent service quality, centralized reporting,
integrating best practice with industry-unique technologies to streamline efficiencies, track
workflow and maintain accurate training records for accreditation, compliance and competency.
Our Healthcare IT Training services covers:
 Orientation of systems
 Training plan development session
 Training material preparation
 Train the users
APPLICATION AND SYSTEM SUPPORT
Our dedicated team of professional and technical consultants implements the best practices of US
and UK healthcare informatics experience. We work with blended-shore model to get experienced
resources and team it with local support resources.
We offer the first line support from U.A.E., Qatar, Egypt, Kuwait, and Kingdom of Saudi Arabia in:
 Educational guidance
 Configuration settings
 Right escalation for level 2 support
Our experience of more than a decade in performance based Service Level Agreement Management
has enabled us to build outstanding expertise in issues management as well as in tracking solutions.
We guarantee strong issue tracking mechanism and right delivery of support process.

SBS SOLUTIONS
Provision of healthcare solution has always remain a daunting task, but with our years of
healthcare technology experience spanning over 15 years, we have partnered with renowned
healthcare solution providers and have successfully developed quality solutions for every specific
environment in the health care systems.
Our healthcare solutions includes: Integration Engines, Dental Solutions, Single Sign On, Innovative
biometric patient identification technology, Interactive Patient Care, Revenue Cycle Management,
Patient Kiosks, in additional to proven deployment methods to healthcare systems which has been
instrumental to health delivery services to patients in hospital and clinics across the region.

INTEGRATION ENGINE
Since hospital interfacing solution for health enterprises requires comprehensive messaging
between information systems - an integration engine that accepts messages from input systems,
processes the messages within the engine, and sends to output systems in a fast, reliable and
guaranteed delivery will allow healthcare organizations to manage and streamline message
exchange between applications, databases and external systems.
Superior Business Solutions (SBS) offers Integration Engines Solutions to Health Practitioners by
improving interoperability, making it a straightforward matter to request a blood test, send and
receive lab results, forward diagnoses or issue a discharge summary, by providing connectivity for
patient data sharing within and among hospitals, Health Information Exchanges and public health
organizations.
By reducing delays in communication, patients would be seen, diagnosed and treated faster.
SBS’ Integration Engine Solution Delivers:
 Saving Time in inter-system communication, allowing health practitioners ease of
communication, and patients would be seen, diagnosed and treated faster and better.
 Performance and Reliability: Designed with high performance and availability in mind, even
during system administration, and maintenance.
 Ease of Use: ease of configuring the integration engine via interface, using a familiar web-
based interface that’s easy to use and has powerful searching capabilities.
 Healthcare Expertise: Designed for healthcare organizations, so it delivers the unique
expertise and functionality you require, without functionality you don’t.
 Flexibility and Functionality: The use of standard Java technology and exported developer
APIs deliver a high degree of customization and programmability, as well as multi-platform
compatibility.
 No Hidden Costs: it delivers a lower total cost of ownership due to cost-efficient licensing
and effortless implementation.

DENTAL SOLUTIONS
With the advent of software developments pertaining to the dental services industry, today’s
private practice dentist has many options when it comes to making their offices run more easily and
efficiently.
SBS’ business model is built upon finding the best possible solutions for our clients, and our ability
to bring our experience and up-to-date technology knowledge from other business sectors into the
dental office.
The final result is the perfect solution implemented with a considerable cost savings.
DENTAL PACS
Dental PACS (Picture Archiving and Communication System) is a web-based image management
solution with visualization and analysis tools for dental practice. Equipped with Dentigate and 3D
post-processing capabilities all operating on a single database platform, tools that facilitate
maintenance of appropriate level of resolution and image quality acquiring modalities, image data
storing and re-filming functions for review and reporting, digital dictation and document scan,
CD/DVD burning and voice recognition function, HIS and RIS via HL7 interface and interfaced with
all major dental modalities.
It is fully designed for uniformity of the user interface across healthcare institutions and provides
efficient workflow as well as simplified integrations with other IT applications and information
systems. Furthermore, Dental PACS provides greater value for the end user and reduces IT support
requirements.

DENTAL MANAGEMENT SYSTEM
Dental Management System is an application designed to overcome the hurdles of inefficient
management for oral healthcare services. Our Solution works by providing paperless environment
supported by electronic patient records, fully integrated digital imaging solutions, self-service
Kiosks and electronic signature capture.
Dental Management System is ideally placed to provide the risk analysis tools to highlight ways in
which limited resources can be better directed towards those people with the greatest need.
Some features of the Dental Management System are:
 Scheduling Features:
o Simple searching,
o productivity analysis,
o timetable planning
o customizable layout
 Clinical features:
o Automatically capture statistics
o Sterilization tracking
o Patient defined treatmend cosing
o Laboratory
o Integreated digital imaging
o 3D Charting
 Administration Management:
o Report generations,
o Referrals and waitlists
o Dispensary and Stock management
It is perfect for school, community, hospital or funded services engaged in oral health care
services.

SINGLE SIGN-ON
The rampant development of IT systems in support of business processes has brought a great need
for systematic interface to accomplish different job functions. The users and system administrators
typically have to sign-on to multiple systems, which usually add-up in number of sign-on dialogues,
each of which may involve different usernames and authentication information.
Single Sign-On (SSO) is a single sign-on application designed to help organization overcome the
difficulties and problems associated with passwords. Single Sign on (SSO) is equipped with features
as:
 Simplifying password management - by enabling a single sign on which enables all
enterprise applications as well as automates many routine aspects of password
management, including changing passwords automatically on behalf of users.
 Demonstrating regulatory compliance - by enabling fast production of reports as well as
detailing who, what, when and from where users had access to information.
 Deploying strong authentication - by enabling authentication on options such as; ID tokens,
proximity cards, smart cards, USB tokens, biometric authentications.
 Provisioning self-service password reset - by enabling users to reset their own passwords,
eliminating calls to the help desk and increasing productivity.
 Helping optimizing organization workflow by preventing delays to patient information.
PATIENT BIOMETRIC
Biometric Patient identification Management System provides a fast and accurate patient
identification, and works by scanning the vein pattern of a patient’s palm, fingerprint, iris scan or
even facial scan, and uses the uniqueness to identify and create an encrypted and protected
digital file which is linked to the patient’s medical record in any HIS registration, EMPI or EMR
system
With a proper proof of identity, a patient is enrolled with two scans that typically take less than a
few seconds. Once enrolled, the patient’s record can be accessed instantly and on their next future
visits.
Biometric patient identification management system becomes a seamless part of the healthcare
provider workflow to maximize operational efficiency. Our back-end authentication system also
leverages multiple forms of biometrics to reliably identify patients at any point along the care
continuum.
Benefits include:
 Patient Safety - Ensures the Right Care is provided to the Right Patient
 Patient Protection - Protects Against Identity Theft and Insurance Card Sharing
 Drastically reduces the problem of duplication of medical records and overlays
 Has a high patient acceptance rate
 Interfaces directly into current HIS or ERM registration
 Minimizes hospital’s losses due to medical identity theft and insurance fraud

INTERACTIVE PATIENT CARE - (PATIENT ENTERTAINMENT)
Despite the challenge of reducing cost and the projected shortage of skilled medical professionals,
improving quality of care and patient satisfaction are the leading priorities in healthcare today.
With digital technologies like the Internet and social media impacting the patient experience, we
have entered a new era of patient care. A growing awareness that patient empowerment leads to
increased patient satisfaction as well as economic gains makes healthcare providers go the extra
mile to cater to their patients’ needs.
Interactive Patient Care solution fully addresses the key priorities in today’s competitive healthcare
industry. Turning the point of care into a fully collaborative environment, Interactive Patient Care
Solution raises clinical productivity and patient comfort to the next level, allowing healthcare
organizations to focus on what they do best: providing care.
Interactive Patient Care keeps patients educated, entertained, comfortable & connected with:
 Entertainment options and information tailored to the individual's demographics: by
criteria such as language, age, diagnosis, facility and unit.
 Customize Patient homepage with medical team and whiteboard: Provide your patients
with quick information on their health goals for the day, schedule and care team.
 Physicians, Consultant and Healthcare Team Information: Help patients to connect with
their healthcare team through photos, bios, and even videos.
 On-demand Patient education content: includes educational process with high-quality
videos and flip charts to increase comprehension and retention.
 Real-time surveys for pain management, comfort and patient satisfaction: understand
and know better about the patients feeling and experience to better serve them.
 HD on-demand entertainment: includes movies and new release movies, television and
children’s educational content
 Internet, email, social media & radio: allow the patient to get connected to the outside
world.
 Plug-and-play: ease of access to patients for connecting their gaming Systems, iPads,
laptops and other mobile devices.
 Hospital and local information: Provide helpful information, such directions, maps,
cafeteria hours, and visitor hours.
 First-fill prescriptions: Encourage patients to fill their discharge prescriptions through your
outpatient pharmacy with reminders and an easy ordering system.
 Hospital Non-Clinical Requests: Allow patients to make orders for non-clinical request, like
order a meal or a beverage, housekeeping or even billing.

PATIENT KIOSK
SBS MAICA(R) is a multifunctional Kiosk designed for hospitals. The Kiosk has different designs for
different purposes within the hospital environment such as: reception, laboratory, pharmacy and
operation theaters.
Patient Kiosk are interactive computer stations designed for self-service tasks, such as patient
check-in and collection of co-payments. Kiosks can be freestanding, wall-mounted, placed on
countertop, or they can be mobile on computers on wheels.
Interest in self-service kiosks is growing rapidly as hospitals seek to improve pa tient satisfaction and
operational efficiency. SBS addresses this need with innovative Multilanguage self-service kiosk.
Although fewer than 10% of health delivery organizations have implemented patient kiosks, the
experiences of early adopters show that kiosks can be effective tools to meeting rising consumer
expectations, reducing waiting times and offering greater convenience and privacy. Many
organizations also achieve significant operational benefits including increased patient throughput
and improved accuracy of demographic data in patient records.
Hospitals are deploying patient kiosks in various settings such as reception and registration,
laboratory, pharmacy and Operations Theater.
The Kiosk provides the following functions:
 Patient Check-in
 Outpatient Appointment Booking
 Updating Patient Data
 Direction to various locations within the Hospital
 Patient Feedback and Complains
 Patient Survey
 Patient Education (Certified Materials available in English & Arabic)
 Self Service Authentication using Emirates ID
 Invoice Print Out and Financial Statement
 Payment options for services fees (credit card etc.)
 E-Signature for patient consent
 Commercial Advertisement for hospital products or suppliers and services

REVENUE CYCLE MANAGEMENT
Billing & Revenue Cycle Management System is a specialized patient billing systems for health care
institutions. The automated system provides a billing process that reduces high cost of labor
encountered through patient billing in many medical institutions. The system is designed around
the basic health constructs of patient transfers and services and can bill patients by the time spent
in wards and locations using DRG and ICD codes.
Billing and Revenue Cycle Management System spends up time between service provision and
payment collection through capturing all patients service activity ensuring that none is left out,
thereby increasing cash flow and revenue collection of the institution.
The automated system is designed for open customization so as to respond to future changes in
business and service delivery models of hospitals.
The Billing and Revenue Cycle Management System includes the following Modules:
 Integration - Automatically receives and processes real-time incoming patient and service
data from source systems and can send updates back to the original systems.
 Billing - Automatically calculates the charges based on the healthcare facility's billing
policies and generates invoices for patient treatments.
 Accounts Receivable- Automatic or manual receipting of payments from debtors with
allocation of each payment to the relevant invoice.
 Electronic Claims - Automatically generates electronic claims to the relevant health
agencies, submits the claims and accepts payments electronically, speeding up the billing
cycle from weeks or months to days and greatly improving cash flow.
 General Ledger - Extracts GL Journal file for a period from the billing transactions for
posting to the Financial System General Ledger.
 Reporting - Reports on the billing and revenue performance through a series of standard
reports and client-uploaded Crystal Reports as well as allowing for detailed analysis and
exploration through custom reporting.

ENDNOTE RESEARCH
EndNote® enables you to move seamlessly through your research process with flexible tools for
searching, organizing and sharing your research, creating your bibliography and writing your
paper. You can sync your EndNote library across your anywhere.
EndNote Features:
 Search hundreds of online resources for references for references and PDFs including Web
of Science, EBSCOhost, Ovid, ProQuest, JSTOR, PubMed, and many more.
 Build bibliographies in over 5,000 styles.
 Automatically update older references and links.
 Create and reformat bibliographies in Microsoft® Word.
 Use Smart Groups to automatically organize references.
 Watch references appear as you write with patented Cite While You Write® technology.
ENDNOTES Benefits:
 Access and manage your research from your desktop, online, and your iPad.
 Share references with colleagues.
 Find full text for your references in one click.
 Expedite your manuscript submissions to scholarly journals

CODING SOLUTIONS:
Standardized coding is driving the evolution of the healthcare ecosystem. Coding standards such as
ICD, DRG and CPT codes are being implemented as a requirement for medical claim reimbursement
and population based healthcare statistical reporting. Our coding solutions enable clients to quickly
implement standard coding schemas and tool kits which foster compliance to government
regulations and maximize reimbursements for providing clinical services.
SBS offers the following coding services:
 Inpatients
 Outpatient Surgeries
 Emergency Room Coding
 Facility Charge Level
 Auditing
 Consulting
Our coding solution includes all the coding rules and regulations and it is updated on a regular basis
and combines a broad vocabulary of clinical terms and concept hierarchies. The system understands
entire context of patient’s condition and helps prevent the following type of common coding errors:
 Incomplete coding
 Inconsistent coding
 Inaccurate coding
 Invalid (non-terminal or nonexistent) coding
 Nonspecific (NEC, NOS) codes
 Excessive coding

SBS PARTNERS
A common thread among our partners is the desire to efficiently deliver a quality set of profitable
digital marketing and commerce products to customers while SBS delivers the operational
excellence which our partners demand – of higher quality, better management and at lower costs
than internal fulfillment.

CASE STUDY
Project Name: Implementation of SingleSign-On & Authentication Solution
Client: Primary Healthcare Corporation - Qatar
Applied Solutions
and Services:
 Installation and implementation
 Testing and commissioning
 Local Support Services
Project
Description:
SBS completed the delivery of this project to implement, test and commission a Single-
sign-on and Authentication Management Solution, removing the need to repeatedly type
usernames and passwords which streamlinesclinical workflows and drives EMR adoption.
By enabling care providers to quickly and securely access clinical and administrative
applications,they can spend less time in technology and more time with patients.
Project Name: Implementation of Dental PACS Solution
Client: Hamad Medical Corporation, Qatar
Applied Solutions and
Services:
Installation and implementation
Testing and commissioning
Local Support Services
Project Description:
Taking into consideration the client’s requirements as well as the budget and
giving a full GAP Analysis report, SBS implemented INFINITT PACS for the dental
informatics solutions at Hamad Medical Corporations’ hospitals. SBS was also
responsible for the integration of the INFINITT PACS with the HIS RIS and PACS
which is used across all hospitals of Hamad Medical Corporation.
The solution included Dicom-ization for analogue sensors to digitize Dental
images and integrate them with Cerner. The solution was installed on disaster
recovery with 10 years data storage estimates and rolled out across all
government hospitals in Qatar and Primary Health Centers.
The project also included basic training schedule for using the onsite, web -based
PACS that manages digital images and information across the dental enterprise.
The system interfaces with a wide range of dental imaging software and EDRs
(Axium), creating an integrated viewing environment with advanced
visualization and analysistools.

Project Name: Outsourcingof Support Service
Client: Hamad Medical Corporation, Qatar
Applied Solutions and
Services:
IT Outsourcingof 24/7 on siteSupport Service
Project Description:
IT Outsourcing of Service Engineers to provide Level 1 Local Supportin Qatar and
Level 2 from UAE and Level 3 from Korea. The service is managed based on
performance on 24/7 basis; a strict points system to measure the performance
of support.
Project Name: Supply , Installation and Implementation of Patient Biometric PalmVein Scan
Client: Abu Dhabi Health Services Co. (SEHA), United Arab Emirates
Applied Solutions
and Services:
 installation of PalmVein ScanningSolution on Tawam Hospital as Pilot
 integration with Cerner Millennium
 supply for PalmVein Scanner devices across SEHA facilities (800 Units)
 designingand implementing Communication programfor patient orientation to
be ready for the service
 implementation across all SEHA facilities includingCornich ,Rahba , Mafreq ,
SKMC , Primary health Centers)
Project
Description:
The solution was successfully completed across the pilot hospital and the rest of SEHA
facilities except in Al-Ain hospital. It allows identification of the patient using his biometric
sign of vein reading that uniquely belongs to the patient and linked to his Medical Record.
Moreover, this solution was branded in Arab Health 2014 slogan as - ‘Malaffi..my scan’.
The new enhancement to the Malaffi registration system uses technology that scans the
vein patterns in the patient’s palm to generate a unique numeric ID for the patient. Once
a patient is enrolled and a unique ID is generated, the system matches the unique ID
associated with the patient to their medical record in a matter of seconds. Date of birth
will serve as a second identifier to complement the biometric check, enhancing the
patient’s service by speeding up the registration process and ensure the right patient is
identified to receive the right healthcare, treatment medications and all other related
services.
The two-factor patient identification system is endorsed by the Joint Commission for
Patient Safety, which sets-up and monitors the implementation of the highest
international standards in hospital operations and patientsafety

Project Name: Supply , Installation and Implementation of the Laboratory Information System
Client: GMC Hospital , United Arab Emirates
Applied Solutions
and Services:
 Installation of Laboratory Information System
 Integration with main Hospital Information System
 Interface with Analyzers
Project
Description:
A complete delivery for Laboratory Information System including full workflow
automation, sample collection, result verification, patient lab portal and laboratory data
manager implementation which interfaces with all laboratory analyzers and integration
with the main Hospital Information systems.
The project was completed in 5 months and successfully runs under maintenance.
Project Name: Supply , Installation and Implementation of Laboratory Information System
Client: Dubai Petroleum Clinics , United Arab Emirates
Applied Solutions
and Services:
 Installation of Laboratory Information System
 Integration with main Hospital Information System
 Interface with Analyzers
Project
Description:
Total solution delivery for Laboratory Information System and samples barcode, samples
workflow automation, data-results checking and analyzers interfacing and integrating
with the main clinical information system. The project includes patient portal for result
viewers and supported remotely 24/7.
Project Name: Supply, Installation and Implementation of Revenue Cycle Management
Client: Al-Darah Hospitals – Kingdom of Saudi Arabia
Applied Solutions
and Services:
 Provision of PatientBillingSystem
 Integration with Cerner Millennium
 Training,Implementation and support
Project
Description:
Aldara Hospital and Medical Center will house an inpatient hospital and the largest and
most technically-advanced outpatient facility in Riyadh. It will provide high-quality health
care at local reimbursement rates. This is made possible through Aldara’s optimal
inpatient/outpatient mix, the use of advanced medical technology and workflows, a

strong IT platformand a robusthuman capital model.
SBS with its partner PowerHealth provides the Patient Billing and Revenue Cycle
Management system which is fully integrated with Cerner Millennium. The training is
done in US Detroit while the rest of implementation and support was done locally in the
UAE with supportto Saudi Arabia by SBS.
Project Name: Supply , Installation and Implementation of Patient Level Costing
Client: Dubai Health Authority, United Arab Emirates
Applied Solutions
and Services:
 Provision of PatientLevel CostingSolution
Project
Description:
SBS with its partner IMS Health Ardentia proposed the Patient Level Costing Solution to
be integrated with current SAM system and in the future with the new HIS system in DHA.
The services proposed cover data extraction and building-costing model on top of the
extracted data to prepare for final model for patient cost estimate per each patient
health services provided by the DHA.

OUTREACH
Superior Business Solutions SBS
P.O. Box: 126247, Dubai - UAE
Tel: +971 4 427 7705
Fax: +971 4 427 8620
www.sbs-me.com
Adel Eid
Chief Executive Officer
Email: adel@sbs-me.com
Tel: +971 55 917 7753
Raafat Suwares
Senior Account Manager
Email: raafat@sbs-me.com
Tel: +971 55 865 8112
Mayssa Assaf
Marketing Manager
Email: Mayssa@sbs-me.com
Tel: +971 56 300 6577

SBS portfolio of services A Healthcare solutions

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (19)

Similaire à SBS portfolio of services A Healthcare solutions

Similaire à SBS portfolio of services A Healthcare solutions (20)

Dernier

Dernier (20)

SBS portfolio of services A Healthcare solutions