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The Business Value of Enterprise
           Mashups


         Joe Keller, CMO
      Kapow Technologies, Inc
         November 2007
Abstract

 More and more enterprises are looking into how they can
 benefit from mashups to improve their business.
 Unfortunately many of the best known mashups today
 are more consumer oriented, and thus do not pay justice
 to the real enterprise value of mashups. Especially they
 do not explain the background to why mashups are
 something every company needs to start using today.
 This presentation will walk through the value drivers for
 mashups in the enterprise and will end up with a short
 demo of how the Kapow Mashup Server can add value
 to businesses today.
Kapow at a Glance
 Company History
   Europe’s largest on-line real estate marketplace (1998-2002)
   Transitioned to enterprise mashup server software (2002 forward)
   Moved HQ to the US in 2005
 250+ customers across US, Asia and Europe
   AT&T, Bank of America, Wells Fargo, Credit Suisse, Intel,
   Vodafone, TSA, Audi, Novartis, Deutsche Post, DHL, Visa
 Strategic Partnerships
   IBM, BEA, Attachmate, Oracle, FAST, EMC/Documentum
 Products
   Kapow Mashup Server 6.3 - 8 years in making, mature, proven,
   highly scalable, enterprise-ready platform

                       build and share data API’s and feeds for
   mashups
Evolution of Web Applications into Mashups




                              Source: Rod Smith, IBM
Data – The Emerging Productivity Driver

   Productivity gains through task automation has peaked
   Next productivity wave will be data-oriented, not task-oriented
   Web 2.0 Technologies key to unlocking productibity

       Workforce Job Types – Developed Countries
                            reduction = productivity        high variability


             20%                    40%                         40%



                              Transactional:                         Tacit:
       Transformational:
                                      Routine          Complex interactions
           Extraction and
                                  interactions           (decision making,
        conversion of raw
                               (standardized,                collaboration,
                materials
                             invariable tasks)                  knowledge
                                                             consumption)

                                                 Source: McKINSEY & COMPANY
Systematic vs Opportunistic IT Projects

     Systematic Projects          Opportunistic Projects
  for Conservative Reliability     for Competitive Agility




                                   Individual, Departmental,
        Company Wide, IT-         Data Centric, Do-it-yourself,
      Controlled, Task Centric,   Web based, Collaborative,
      Scalable, High Volume,          Ajax, RIA, Portlets,
       High Security, Nonstop              Mashups
Mashups -You’re Probably Already Doing It…


                                   Spreadsheets
    Composite Applications

                                  Data Migration
      Gadgets


                             Social Software
Management Dashboards


  Ad Hoc Reporting             Content Aggregation
The components of a Mashup

       Presentation layer            Mashup Builders



           Logic layer
                                         Mashup
                                      Infrastructure
           Data layer



  Fundamental            Value-add
     data                  data
The value of mashups are in combining data
      Housingmaps mash up google maps and craigslist




            Based on everyones data
Individualized data increase value




          95

                97

                     98

                                   96
                            98



     o School district ratings
     o Fault lines
     o Places of worship, LinkedIn/MySpace network, etc
Classes of Mashup Data Sources
                     Structured data
   Fundamental
                     Standard feeds
      data
                     Subscribed data
                     Open to everyone



                     Unstructured data
    Value-add
                     Individualized data
      data
                     Vertical data
                     Difficult to get-to data
                     Differentiating data
Appetite for data collection is growing
  Most of the data organizations need to collect is presented in a
  browser – internet and intranet.
  Organizations use teams of people to collect and manually enter
  data into spreadsheets and databases.
  This process is very time consuming and prone to errors
  The demands of the business are outpacing people’s ability to scale
  properly with regard to manually collecting data.
  There is a growing trend around automation tools to help
  organizations with this issue.
It’s all in the browser

There is a goldmine of information on the web:
   Worldwide interest rate data
   Energy Markets
   Real-estate listings
   Compliance announcements
   SEC filings
   Edgars information
   Corporate Actions
   Blogs, social media, communities matter on the web now

Some companies are looking to create more meaningful time series
from the web that can be “mashed up” quickly into applications (true
R.A.D.)
Others are looking to triangulate information for compliance reasons
The Companies that can figure out how to mash up information most
effectively will be the big winners in the next few years
The data challenges for Mashups Today

 Too few APIs and feeds exist to data
 APIs and data feeds difficult to create
 Existing data collection tools optimized for
 structured enterprise data sources
 Exponential growth of web data has created a
 huge source of valuable data
 Web 2.0 technologies further drives data
 generation
 The #1 obstacle to the benefit of value-add
   data is the lack of standard feeds or API’s
Kapow: Turning Data Into Business Value
   The right data, to the right people,
                                          Huge untapped
            at the right time
                                          productivity potential in
                                          knowledge workers
                                          Cost-effective delivery of
                                          productivity applications
                                          Assembled with little or
                                          no coding required
                 Kapow
                 Mashup
                                          Leverages investment in
                 Server
                                          SOA services &
                                          infrastructure
                                          Deals with unstructured
                                          web data, which has no
                                          API’s
Customer Usage Patterns
 Reputation   Competitive    Asymmetric             Business    Opportunistic      Web 2.0
 Management   Intelligence   Intelligence          Automation   Applications    Infrastructure


 “305MBA’s creating over 200 Firmfeeds each”
  Top Risk             Top 5 Financial
Management Firm         Services




                              $3B Global
    “10 Developers handling Fund than 500 feeds each”
                       Hedge more




              “Once written, 1 person can maintain 5000 feeds”


                               Delivery Partners
Demo time
Kapow Mashup Server Family
   Portal Content Edition    Data Collection Edition




      Web 2.0 Edition       Content Migration Edition
openkapow
            For mashup
            developers to build
            and share feeds
            Supports latest Web
            2.0 services: RSS,
            ATOM, REST
            Supports mashup
            builders from Google,
            Yahoo, IBM, & BEA
            Increases awareness
            and familiarity with
            Kapow
            Provides proof of
            concept for SaaS
            offering
How Customers Use our product editions
                 Portals                     Data Collection from the Web
                                                Job Boards
                                                Job Boards

                                                 Company
                                                 Company
                                                  Pages
                                                  Pages

                                                  Online
                                                  Online
                                                Classifieds
                                                Classifieds


         Kapow powers DHL / Deutsche              Kapow helps Simply Hired aggregate
            Post’s enterprise portal                 content from over 1000 sources


   “Swivel chair” automation                 Content Conversion Projects
                                                 Content
                                                 Content
                                                  Mgmt
                                                  Mgmt

                                                  Legacy
                                                  Legacy
                                                   Apps
                                                   Apps
                                                                        CIS
                                                                         CIS



                                              Kapow automates content migration process
    Kapow automates integration of middle
                                               into Intel’s customer information system
  office reconciliation at JP Morgan Chase
Take aways

 Next business productivity wave will be data and
 know-how automation, not routine task automation
 The knowledge workers needs self-service mashup
 technology to take advantage of this
 Access to critical data can create a competitive
 edge
 Web 2.0 technologies complements existing IT
 systems to create the competitive edge
The Business Value of Enterprise
           Mashups


         Joe Keller, CMO
      Kapow Technologies, Inc
         November 2007

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S18

  • 1. The Business Value of Enterprise Mashups Joe Keller, CMO Kapow Technologies, Inc November 2007
  • 2. Abstract More and more enterprises are looking into how they can benefit from mashups to improve their business. Unfortunately many of the best known mashups today are more consumer oriented, and thus do not pay justice to the real enterprise value of mashups. Especially they do not explain the background to why mashups are something every company needs to start using today. This presentation will walk through the value drivers for mashups in the enterprise and will end up with a short demo of how the Kapow Mashup Server can add value to businesses today.
  • 3. Kapow at a Glance Company History Europe’s largest on-line real estate marketplace (1998-2002) Transitioned to enterprise mashup server software (2002 forward) Moved HQ to the US in 2005 250+ customers across US, Asia and Europe AT&T, Bank of America, Wells Fargo, Credit Suisse, Intel, Vodafone, TSA, Audi, Novartis, Deutsche Post, DHL, Visa Strategic Partnerships IBM, BEA, Attachmate, Oracle, FAST, EMC/Documentum Products Kapow Mashup Server 6.3 - 8 years in making, mature, proven, highly scalable, enterprise-ready platform build and share data API’s and feeds for mashups
  • 4. Evolution of Web Applications into Mashups Source: Rod Smith, IBM
  • 5. Data – The Emerging Productivity Driver Productivity gains through task automation has peaked Next productivity wave will be data-oriented, not task-oriented Web 2.0 Technologies key to unlocking productibity Workforce Job Types – Developed Countries reduction = productivity high variability 20% 40% 40% Transactional: Tacit: Transformational: Routine Complex interactions Extraction and interactions (decision making, conversion of raw (standardized, collaboration, materials invariable tasks) knowledge consumption) Source: McKINSEY & COMPANY
  • 6. Systematic vs Opportunistic IT Projects Systematic Projects Opportunistic Projects for Conservative Reliability for Competitive Agility Individual, Departmental, Company Wide, IT- Data Centric, Do-it-yourself, Controlled, Task Centric, Web based, Collaborative, Scalable, High Volume, Ajax, RIA, Portlets, High Security, Nonstop Mashups
  • 7. Mashups -You’re Probably Already Doing It… Spreadsheets Composite Applications Data Migration Gadgets Social Software Management Dashboards Ad Hoc Reporting Content Aggregation
  • 8. The components of a Mashup Presentation layer Mashup Builders Logic layer Mashup Infrastructure Data layer Fundamental Value-add data data
  • 9. The value of mashups are in combining data Housingmaps mash up google maps and craigslist Based on everyones data
  • 10. Individualized data increase value 95 97 98 96 98 o School district ratings o Fault lines o Places of worship, LinkedIn/MySpace network, etc
  • 11. Classes of Mashup Data Sources Structured data Fundamental Standard feeds data Subscribed data Open to everyone Unstructured data Value-add Individualized data data Vertical data Difficult to get-to data Differentiating data
  • 12. Appetite for data collection is growing Most of the data organizations need to collect is presented in a browser – internet and intranet. Organizations use teams of people to collect and manually enter data into spreadsheets and databases. This process is very time consuming and prone to errors The demands of the business are outpacing people’s ability to scale properly with regard to manually collecting data. There is a growing trend around automation tools to help organizations with this issue.
  • 13. It’s all in the browser There is a goldmine of information on the web: Worldwide interest rate data Energy Markets Real-estate listings Compliance announcements SEC filings Edgars information Corporate Actions Blogs, social media, communities matter on the web now Some companies are looking to create more meaningful time series from the web that can be “mashed up” quickly into applications (true R.A.D.) Others are looking to triangulate information for compliance reasons The Companies that can figure out how to mash up information most effectively will be the big winners in the next few years
  • 14. The data challenges for Mashups Today Too few APIs and feeds exist to data APIs and data feeds difficult to create Existing data collection tools optimized for structured enterprise data sources Exponential growth of web data has created a huge source of valuable data Web 2.0 technologies further drives data generation The #1 obstacle to the benefit of value-add data is the lack of standard feeds or API’s
  • 15. Kapow: Turning Data Into Business Value The right data, to the right people, Huge untapped at the right time productivity potential in knowledge workers Cost-effective delivery of productivity applications Assembled with little or no coding required Kapow Mashup Leverages investment in Server SOA services & infrastructure Deals with unstructured web data, which has no API’s
  • 16. Customer Usage Patterns Reputation Competitive Asymmetric Business Opportunistic Web 2.0 Management Intelligence Intelligence Automation Applications Infrastructure “305MBA’s creating over 200 Firmfeeds each” Top Risk Top 5 Financial Management Firm Services $3B Global “10 Developers handling Fund than 500 feeds each” Hedge more “Once written, 1 person can maintain 5000 feeds” Delivery Partners
  • 18. Kapow Mashup Server Family Portal Content Edition Data Collection Edition Web 2.0 Edition Content Migration Edition
  • 19. openkapow For mashup developers to build and share feeds Supports latest Web 2.0 services: RSS, ATOM, REST Supports mashup builders from Google, Yahoo, IBM, & BEA Increases awareness and familiarity with Kapow Provides proof of concept for SaaS offering
  • 20. How Customers Use our product editions Portals Data Collection from the Web Job Boards Job Boards Company Company Pages Pages Online Online Classifieds Classifieds Kapow powers DHL / Deutsche Kapow helps Simply Hired aggregate Post’s enterprise portal content from over 1000 sources “Swivel chair” automation Content Conversion Projects Content Content Mgmt Mgmt Legacy Legacy Apps Apps CIS CIS Kapow automates content migration process Kapow automates integration of middle into Intel’s customer information system office reconciliation at JP Morgan Chase
  • 21. Take aways Next business productivity wave will be data and know-how automation, not routine task automation The knowledge workers needs self-service mashup technology to take advantage of this Access to critical data can create a competitive edge Web 2.0 technologies complements existing IT systems to create the competitive edge
  • 22. The Business Value of Enterprise Mashups Joe Keller, CMO Kapow Technologies, Inc November 2007