10. Six biases
Source:
Psychology
of
Social
Shopping
PresentaJon,
Paul
Marsden,
Social
Commerce
Today
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Nikos
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Social
Shopping
10
12. Where?
Online
Merchant
Site
Social
Network
Third
party
site
Offline
In
Shop
Around
Shop
City
Level
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Nikos
Anagnostou
Social
Shopping
12
13. When?
Shopping
Seasons
Product
Lifecycle
Discounts
Period
Special
Deals
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Nikos
Anagnostou
Social
Shopping
13
14. How?
Cash
or
Credit
Financing
Coupons
and
Loyalty
points
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Nikos
Anagnostou
Social
Shopping
14
15. Group
Sales
Sites
Reward
Recommend.
Systems
Networks
Deals
Review
Aggregators
Networks
Shopping
Shopping
CommuniJes
Search
Shopping Facilitators: the helping hand
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Anagnostou
Social
Shopping
15
40. Decision making facilitated
Why
• Social
Networks
• Shopping
CommuniJes
What
• Shopping
CommuniJes
• RecommendaJon
networks,
Review
Networks
• Shopping
Search
When
• Deals
Aggregators
• Group
Buying
Where
• Group
Buying
• Shopping
CommuniJes
How
• Deals
Aggregators
• Reward
Systems
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Nikos
Anagnostou
Social
Shopping
40
41. So, what tools is the Merchant left with?
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Anagnostou
Social
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41
49. Recommendations Features
I.
Personalized
recommendaJon
II.
Social
recommendaJon
III.
Item
recommendaJon
IV.
A
combinaJon
of
the
above
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Anagnostou
Social
Shopping
49
51. Build
a
web
of
trusted
peers
Expand
reach
and
Achieve
Network
internalize
Effect
for
its
users
sociality
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Nikos
Anagnostou
Social
Shopping
51