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Academic Libraries and Mobile Technologies Laurence Patterson & Eithne Barry
Project Overview ,[object Object],[object Object],[object Object],[object Object]
What do our  users  want?
Project survey – Nov 2010 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Edinburgh Napier catch-up  survey – Oct 2011 ,[object Object],[object Object],[object Object],[object Object]
Say hello to Jane I’m the ‘average student’ here at Edinburgh Napier University.
What sort of mobiles do students have?
Remember... Blue = Nov 2010 survey = 1061 Green  = Oct 2011 survey = 182
[object Object],[object Object],[object Object],2010 2011 Apple 25% 28%  Nokia 19% 9%     Samsung 14% 18%  Blackberry 14% 16%  HTC 11% 17%
Operating system  (smartphones only)
Backed up by sales? ,[object Object]
[object Object],81%  (85%)  had owned their current mobile for less than 18 months.
My phone is nearly a year old, and I’m thinking about getting a new one. Maybe an iPhone? I don’t know, the Samsung Galaxy SII looks pretty good...
Can they afford web browsing? ,[object Object],But...  32%  (16%)  said contract/funds  stop them  using the mobile web as much as they would like
Of those with web access… ( 86%  ->  92% )  ,[object Object],41%  (67%)  have signed up to receive  automatic  updates
QR codes (all respondents) 18%  (47%)   knew  what a  QR code was 8%  (34%)  had  a QR code  reader on their mobile phone/device
Services used on mobile phone/device once a day
I mostly use my mobile for texting and phoning. I’m on the web most days (checking Facebook or email), but I don’t read much on there.  The screen is too small.
Using Library services ,[object Object],Services they had used (2010):
Library services you would use on your mobile if you could?
I haven’t used Library pages on my mobile. That’d be great though, especially to save time. Like if I could search for a book on the bus on the way to the Uni.
Student quotes ‘ Access to information is in your pocket! 24/7’ ‘ Can get information any time, do what I wanna do, such as find books during the lecture teacher said. But the screen is not big enough.’
‘ I see only benefits. This age is fast, connection is important.’
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object]
However… ,[object Object],[object Object],[object Object]
Challenges for us ,[object Object],[object Object],[object Object]

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mlibrary project Napier University

  • 1. Academic Libraries and Mobile Technologies Laurence Patterson & Eithne Barry
  • 2.
  • 3. What do our users want?
  • 4.
  • 5.
  • 6. Say hello to Jane I’m the ‘average student’ here at Edinburgh Napier University.
  • 7. What sort of mobiles do students have?
  • 8. Remember... Blue = Nov 2010 survey = 1061 Green = Oct 2011 survey = 182
  • 9.
  • 10. Operating system (smartphones only)
  • 11.
  • 12.
  • 13. My phone is nearly a year old, and I’m thinking about getting a new one. Maybe an iPhone? I don’t know, the Samsung Galaxy SII looks pretty good...
  • 14.
  • 15.
  • 16. QR codes (all respondents) 18% (47%) knew what a QR code was 8% (34%) had a QR code reader on their mobile phone/device
  • 17. Services used on mobile phone/device once a day
  • 18. I mostly use my mobile for texting and phoning. I’m on the web most days (checking Facebook or email), but I don’t read much on there. The screen is too small.
  • 19.
  • 20. Library services you would use on your mobile if you could?
  • 21. I haven’t used Library pages on my mobile. That’d be great though, especially to save time. Like if I could search for a book on the bus on the way to the Uni.
  • 22. Student quotes ‘ Access to information is in your pocket! 24/7’ ‘ Can get information any time, do what I wanna do, such as find books during the lecture teacher said. But the screen is not big enough.’
  • 23. ‘ I see only benefits. This age is fast, connection is important.’
  • 24.
  • 25.
  • 26.
  • 27.

Notes de l'éditeur

  1. Open text question - In 2010, was 24% Nokia, 20% Samsung, 19% Apple. In 2011, Apple has moved forward into first place, with Blackberry and HTC also showing strides.
  2. One that allows you to browse the web and send email. Could say here that Apple has basically been holding market share, but Nokia slipping and new growth is really for Samsung and HTC.
  3. 2010 iPhone (iOS) 36%, Android 25%, Blackberry 21%, Symbian 11%, Windows Mobile 5%, WebOS 2% 2011 iPhone 28%, Android 37%, Blackberry 16%, Symbian 5%, Windows 1%, WebOS 1%
  4. Our stats are pretty small, but they seem indicative of a change – Some would say these stats are skewed because of customers waiting to buy the iPhone 4S, but I guess we’ll see in time. Whatever, there is certainly strong competition, and range of environments for us to develop for.
  5. These numbers were fairly constant in 2011. So the pace of change is fast. – 64% for less than a year. 85% for less than 18 months.
  6. Last year texting and phoning came up as the basic services – this year more students said they browse the web every day than use their phone to make calls.
  7. Open ended question, summary of responses.
  8. Students tend to say - Can access from anywhere, anytime. Do things on the go, SAVE TIME. Would not read much on phone as the screen is too small.