Personal Information
Entreprise/Lieu de travail
Greater Detroit Area United States
Profession
Assistant Vice-President, User Experience and Accessibility Research at Synchrony Financial
Secteur d’activité
Finance / Banking / Insurance
Site Web
http://www.user-insight.com
À propos
I synthesize "Ah-hah" into great and accessible design.
Innovative user experience designer and researcher; information architect, plain language advocate, interaction design mentor and agile UX coach. Mobile, immobile, PC and Mac.
I specialize in:
• Leadership, Design and Innovation Collaboration
• Mentoring responsive and adaptive design transformation
• All research methods:
- Usability Testing, in person and remote
- Contextual Inquiry, Ethnography
- Diary Studies and more
• Accessibility Evaluation and Design
• Lab and UX Software/Hardware Management
• Analytics, Quantitative Data and Root-Cause Analysis
• Information Architecture, Inter...
Mots-clés
user experience
ux research
affinity diagramming
conversations
personas
interviews
innovation
agile
a11y
plain language
accessibility
Tout plus
Présentations
(3)J’aime
(3)Web Accessibility Gone Wild (Now Even MORE Wilder!)
Jared Smith
•
il y a 14 ans
Balanced Team LeanUX NYC Social
Lane Goldstone
•
il y a 9 ans
Ideas for design of complex transactions by @cjforms 2013
Caroline Jarrett
•
il y a 10 ans
Personal Information
Entreprise/Lieu de travail
Greater Detroit Area United States
Profession
Assistant Vice-President, User Experience and Accessibility Research at Synchrony Financial
Secteur d’activité
Finance / Banking / Insurance
Site Web
http://www.user-insight.com
À propos
I synthesize "Ah-hah" into great and accessible design.
Innovative user experience designer and researcher; information architect, plain language advocate, interaction design mentor and agile UX coach. Mobile, immobile, PC and Mac.
I specialize in:
• Leadership, Design and Innovation Collaboration
• Mentoring responsive and adaptive design transformation
• All research methods:
- Usability Testing, in person and remote
- Contextual Inquiry, Ethnography
- Diary Studies and more
• Accessibility Evaluation and Design
• Lab and UX Software/Hardware Management
• Analytics, Quantitative Data and Root-Cause Analysis
• Information Architecture, Inter...
Mots-clés
user experience
ux research
affinity diagramming
conversations
personas
interviews
innovation
agile
a11y
plain language
accessibility
Tout plus