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Translating the Plan into Action March 5, 2009 Scott McLean President – ThinkWise, Inc. [email_address]
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TOP CHALLENGES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patrick Lencioni
4 Cs  of Trust
Cultural Performance Profiles
External Focus Adaptability + Mission The organization’s focus  is on adapting and changing in response to the external environment Key Dimensions:
Internal Focus Involvement + Consistency The organization’s focus is on the dynamics of the  internal integration of  systems, structures, and  processes Key Dimensions :
Stability Mission + Consistency A stable orientation contributes to an  organization’s capacity  to remain focused and  predictable over time Key Dimensions:
Flexibility Adaptability + Involvement A flexible organization has the capability to  change in response to  the environment  Key Dimensions:
[object Object],[object Object],STRATEGY VISION ? Missing Link
The What AND the How What do we want to become? What culture do we need? How do we get the right people? How do we develop talent? What behaviors are critical? What tools & systems are needed?
[object Object],[object Object],How are competencies linked to business objectives? ,[object Object]
Business   Acumen Collaboration Communication Conflict Management Customer Engagement Decision Making Developmental Leadership Flexibility Innovation Interpersonal Effectiveness Leading Change Leading Others Project Management Results Focus Self Management Supervisory Skills Talent Management Technical Expertise Vision & Strategy Action Orientation Competency Sort Critical Desirable Less Desirable
 
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[object Object],Capability Commitment CULTURE Optimal Performance
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[object Object],[object Object],“ Leaders who say:  ‘ I ’ ve got ten priorities ’  don ’ t know what they are talking about …  You ’ ve got to have these few, clearly realistic goals and priorities. ”   - Bossidy and Charan, Execution
[object Object],Number  of Goals 2-3 4-10 11-20 Goals Achieved Effectively 2-3 1-2 0
Employee: Employee:  Employee: Employee:  The individual who is ultimately responsible.  Includes yes or no authority and veto power.  Only one “A” can be assigned to a function. Accountability “ A” The individual(s) who actually completes the task, the doer.  This person is responsible for action/implementation. Responsibility can be shared. The degree of responsibility is determined by the individual with “A”. Responsibility “ R” The individual(s) to be consulted prior to a final decision or action.  This incorporates two-way communication. Consult “ C” The individual(s) who needs to be informed after a decision or action is taken.  This incorporates one-way communication. Inform “ I” Step 1 Step 2 Step 3 Functional Roles Steps in Process Responsibility Charting RACI Definitions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Pres March 5, 2009

  • 1. Translating the Plan into Action March 5, 2009 Scott McLean President – ThinkWise, Inc. [email_address]
  • 2.
  • 3.
  • 5. 4 Cs of Trust
  • 7. External Focus Adaptability + Mission The organization’s focus is on adapting and changing in response to the external environment Key Dimensions:
  • 8. Internal Focus Involvement + Consistency The organization’s focus is on the dynamics of the internal integration of systems, structures, and processes Key Dimensions :
  • 9. Stability Mission + Consistency A stable orientation contributes to an organization’s capacity to remain focused and predictable over time Key Dimensions:
  • 10. Flexibility Adaptability + Involvement A flexible organization has the capability to change in response to the environment Key Dimensions:
  • 11.
  • 12. The What AND the How What do we want to become? What culture do we need? How do we get the right people? How do we develop talent? What behaviors are critical? What tools & systems are needed?
  • 13.
  • 14. Business Acumen Collaboration Communication Conflict Management Customer Engagement Decision Making Developmental Leadership Flexibility Innovation Interpersonal Effectiveness Leading Change Leading Others Project Management Results Focus Self Management Supervisory Skills Talent Management Technical Expertise Vision & Strategy Action Orientation Competency Sort Critical Desirable Less Desirable
  • 15.  
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.