This document discusses striving for imperfection. It includes the results of a questionnaire on attitudes, with most respondents reporting a pretty good or average attitude. It also discusses how attitude is communicated more through nonverbal cues rather than words. Common influences on attitude include increasing workloads, personal health, home life, and management. The document suggests attitude is a complex interaction between feelings and beliefs that can be changed by focusing on small, repeated steps and thinking positively.
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Striving for Imprefection for the Municipal Clerks Assocation of New Jersey
1. Striving for
Imprefection
• Scott “Q” Marcus
• www.ThisTimeIMeanIt.com • 707.442.6243
www.facebook.com/scottqmarcus • @ThisTimeIMeanIt
Tuesday, April 12, 2011
2. Questionnaire Results
Your Attitude
Extremely Upbeat
10%
Average
19%
Below Average
1%
79%
Pretty Good
69%
2
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3. Questionnaire Results
Co-Workers’
Extremely Upbeat
3%
Average
36%
Pretty Good
52%
Below Average 49%
10%
Extremely Poor
1%
3
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4. Questionnaire Results
Others’ Attitude
Extremely Upbeat
1%
Below Average
12%
Pretty Good
30%
31%
Average
57%
4
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5. Attitude Talks
Verbal
7%
Use of Voice
38%
93%
Non Verbal
55%
Albert Mehrabian [Nonverbal Communication (Chicago: Aldine-Atherton, 1972)]
5
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6. Attitude Trends
Increasing Workloads 4.9
Getting More Results 3.2
Improved Training 3.1
Improved Management 2.7
Improved Attitude 2.1
6
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7. Attitude Causes
Increasing Workloads
Personal Health
Home Life
Management
7
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8. Attitude Beliefs
We Control our own Attitude
Attitude is a Habit
Learned Choice
8
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9. Attitude Complex interaction
between feelings and beliefs
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10. STRESS ZONE
3. Conscious 4. Unconscious
Competence Competence
> > > Competence > > >
“Action or thought
“Learning” “Skilled”
done repeatedly -
without analysis -
in order to simplify
2. Conscious 1. Unconscious
Incompetence
or ease one’s life.” Incompetence
“Aware” “Oblivious”
< < < Consciousness < < <
Habits
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11. Stress Symptoms
✤ Negative Thinking ✤ Health Problems
✤ Lack of Motivation ✤ Poor Decision Making
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12. The Zebra Rule
It is impossible to
“drop” a habit.
You replace it with a
counterproductive one.
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13. Making Change
Problems: Solutions:
✦ Fear ✦ Slower Beats Never
✦ Force ✦ Success = MTTN
✦ Pain ✦ Small Steps Repeated
✦ No Big Buts
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14. I
bet
living
in
a
nudist
colony
takes
all
the
fun
out
of
Halloween.
-‐Age
13
Examples of Attitude
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15. ✦ You have all the tools you need to accomplish whatever
you want.
✦ You always have another choice.
✦ There is no such thing as “failure,” merely “feedback.”
✦ There is positive intention behind every behavior.
✦ The road map is not the terrain.
Lessons
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16. Do 1 Thing
Make it Small
Focus on Today
Think “1st”
Tuesday, April 12, 2011
17. Striving for
Imprefection
• Scott “Q” Marcus
• www.ThisTimeIMeanIt.com • 707.442.6243
www.facebook.com/scottqmarcus • @ThisTimeIMeanIt
Tuesday, April 12, 2011