Susan Tait, CSM

Portland, Oregon Area United States

Scrum Master | Business Analyst

I write, draw, think, and coach, and I scrum. I work in waterfall and agile environments. I write user stories and back up the product owner by grooming the backlog. I support scrum teams with feature decomposition and sprint planning with well-structured retrospectives that define team goals for continuous improvement. I gather system requirements, build customer profiles, personas, and workflow diagrams. As a technical writer, I've written user guides and user manuals that tell you what you need to know, not everything that can be done. I've introduced scrum patterns to vary the monotony of daily standup and estimation, designed user acceptance testing criteria, and made release notes...