2. Agenda
About Harmonic
Challenges and Opportunities
Solutions Implemented
Results & What We Learned
3. About Harmonic
Leading global provider of
versatile, high performance
video delivery solutions
Headquartered in
Sunnyvale, CA
(NASDAQ: HLIT)
~$400M revenue run rate
650 employees worldwide
4. 111
MonthlyMonthly ForecastingForecasting -- Current ProcessCurrent Process
W Days
Sales Product Marketing Operations
CEO Staff
PMs, SLS,
Ops Meet
5-8 2-3 5-9 61 3 10
1st
Pass
Summary
Approval
SalesFCST
byProduct
1st
Pass
Summary
Final
FinalBuild
Plan
Summary
Approval
First MRP run
from
new Ops Plan
upload
3 days
Planning creates
an Operations
Plan
=> Mkting
Forecast
Run reports and
programs to
manipulate data
2 days
Complete CSD &
BAN Plans
2 days
Planners review
BAN & CS Ops
Response
Prep, Analyze,
adjust
.1.5 day
Review with Dir.SCM,
Mfg,then make
adjustment
1/4 day
Purch./
planning begin
working MRP
requests
Executive review
& approval of the
Operations Plan
1 day
The approved
Plan is distributed
by Planning
1 day
Planning
reviews
MRP makes
adj. to Purch.
Mfg
6. Our Solutions
Salesforce.com (250 seats)
– Sales and marketing
– Service and support
Oracle EBS
– ERP
BigMachines
– Quote and configure
Right90
– Product forecast
7. Business Need for Integration
Need to entice Sales
with Orders & Cases
information
Need to integrate
Customer, Product,
and Order information
8. Business Need for Integration
Need to Manage
Pricing/Discount
Need to Forecast at
Product Detail Level
Need to Turn Quotes
into Orders & Close
Opportunities
9. Business Need for Integration
Need Asset Information
bi-directional
Need Entitlement Info
Need Engineering Bug
Tracking Information
Need to Send Repair
Data to Quality DB
10. Oracle to SFDC
Oracle to BMI to Oracle
Oracle to Right90
Oracle to SFDC to Oracle
SFDC to Legacy Apps
Integration Solution Chosen: Cast Iron