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Pump up Your Content
Marketing Game with
STORYTELLING
Katy Katz
#SearchHOU @katykatztx
Which do you think got more links?
#SearchHOU @katykatztx
Which would you rather?
A standard company
website with history, a
value statement, and
features.
… or
#SearchHOU @katykatztx
Storytelling fits all content sizes
• Exciting industries AND Boring industries
• Long-form and short-form content
• Text, video, audio
• Company page, blog, social media
It’s content GOLD
The art of storytelling
SEO Basics
• Research relevant industry conversations
• Write keyword-centric content
• Optimize headlines, meta descriptions, and key
paragraphs
But where is the HUMANITY?
#SearchHOU @katykatztx
The average person reads
only 20% of the text on a
webpage. *Source: Fast Company
#SearchHOU @katykatztx
In this world of “bings, bongs, and
beeps, emails and tweets,”
We’ve built a LOT of content
pumping machines.
#SearchHOU @katykatztx
What actually makes “10x”
content for the web?
#SearchHOU @katykatztx
Compelling Content
• Is interesting, informative, and entertaining
• It fits one of the “craveable” criteria (bit.ly/crave-info)
And it tells a STORY.
Makes us laugh or cry
Has an unexpected twist
Reminds us dreams come
true
Inspires action
Reminds us we matter
Reveals a secret
Surprises us
Encourages us to never give up
Reminds us we’re unique
Where David beats Goliath
#SearchHOU @katykatztx
Image Source #SearchHOU @katykatztx
Storytelling works because …
• It’s human nature to relate to stories
• Stories make information tangible
• Stories forge connections
And stories BUILD MEMORIES.
#SearchHOU @katykatztx
Most people forget
of what you share.
*Source: Dr. Carmen Simon
#SearchHOU @katykatztx
Storytelling offsets attention
loss by turning on more parts
of the
brain.
#SearchHOU @katykatztx
Storytelling by the numbers
Image Source
#SearchHOU @katykatztx
#SearchHOU @katykatztx
Long
#SearchHOU @katykatztx
… or short.
You too can tell better
stories
in seven steps.
#SearchHOU @katykatztx
Define your persona & their journey1
@katykatztx
A buyer persona is a fictional
representation of your
ideal
customer.
#SearchHOU @katykatztx
Personas
• Establish values and pain points
• Make customers tangible
• Set guidelines for the language of your customers
And help you get PERSONAL.
DEMOGRAPHICS
• Age
• Gender
• Salary
• Location
• Education
• Family
GOALS AND
CHALLENGES
• Values and fears
MARKETING
MESSAGE
• Elevator pitch
SOCIAL MEDIA
• Platforms
• Behavior
NAME
JOB TITLE
• Where they work
• Details about their role
Persona Template
#SearchHOU @katykatztx
Once you understand the
“who,” you have to map out the
“how.”
#SearchHOU @katykatztx
Buyer Journey Maps
• Ensure you’re covering all the big questions
• Defines sales cycle stages
• Gives method to the content madness
And help you tell the right STORIES.
Find the conflict2
@katykatztx
Conflict
• Ignites emotion in the reader
• Gives an element of suspense
• Requires a solution (active participation)
And keeps your audience HOOKED.
*Source: TED Talks Storytelling Techniques by Akash Karia
#SearchHOU @katykatztx
Something old, something new3
Image Source
@katykatztx
“Familiarity” works because …
• The brain is primed to pay attention to
something that it recognizes
• It takes LESS time for your brain to categorize
familiar information
• You can create a state of “uncertainty”
Uncertainty is triggered when the brain sees something
familiar combined with something unfamiliar.
*Source: Dr. Carmen Simons
#SearchHOU @katykatztx
Combine something
recognizable with something
surprising.
#SearchHOU @katykatztx
Use sensory language4
Fresh
Crispy
Hot
Buttery
@katykatztx
“People don’t remember
what you say as much as
they remember what they
see when you say it.”
*Source: TED Talks Storytelling Techniques by Akash Karia
- Patricia Fripp, Speech
Coach
#SearchHOU @katykatztx
Sensory Language
• Creates a picture in their mind
• Gives your story depth
• Allows them to see, hear, taste, feel, and smell
And puts them in your SHOES.
#SearchHOU @katykatztx
Define who, what, why, how, and proof5
@katykatztx
The Plot
• WHO: make the human connection
• WHAT: be sure to include the external benefit
• WHY: have a purpose
• HOW: establish trust
• PROOF: not just your own words
*Source: Matthew Toren
#SearchHOU @katykatztx
People don’t buy what
you do, they buy why
you do it.
*Source: How Great Leaders Inspire Action on TED Talks
- Simon Sinek, TED Speaker
#PubconAustin @katykatztx
IT’S ABOUT THEM, NOT YOU
*Source: Storytelling Discussion on Inbound.org
#PubconAustin @katykatztx
THE HERO’S JOURNEY
*Source: Adaptations of Joseph Campbell’s Hero’s Journey via Content Marketing Institute
#PubconAustin @katykatztx
Show, don’t tell6
@katykatztx
Show, Don’t Tell
• Be specific and detailed
• Stay customer-centric
• Use dialogue instead of narration (direct quotes)
Place the reader in the STORY.
*Source: TED Talks Storytelling Techniques by Akash Karia
#SearchHOU @katykatztx
Or better yet, let them tell it!
User-generated content
(UGC) is trusted 50%
more than traditional media.
- http://corp.crowdtap.com/socialinfluence
#SearchHOU @katykatztx
The moral is the CTA7
@katykatztx
Call to Action
• Every good story has a moral
• Drive your point home with the story
• Make the CTA the next logical step
Ignite your reader’s ACTION.
#SearchHOU @katykatztx
Seven Steps to Becoming a Better
Storyteller
1. Define your personas
2. Find the conflict
3. Include something old and something new
4. Use sensory language
5. Define who, what, why, how, and proof
6. Show, don’t tell
7. The moral is the CTA
#SearchHOU @katykatztx
A FEW MORE
EXAMPLES
INDUSTRY BLOG: COPYBLOGGER
*Source: 10 Rules for Creating Content People Share by Demian Farnworth
BRAND BLOG: NIKE
*Source: Randall-Reilly
EMAIL: HUSTLE CON
You can SIGN UP for Hustle Con’s Newsletter here: bit.ly/HustleNews
Thank you!
KATY KATY
Content Director
Inturact
kkatz@inturact.com
@katykatztx

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Pump Up Your Content Marketing Game with Storytelling - Katy Katz | SearchHou

  • 1. Pump up Your Content Marketing Game with STORYTELLING Katy Katz
  • 2. #SearchHOU @katykatztx Which do you think got more links?
  • 3. #SearchHOU @katykatztx Which would you rather? A standard company website with history, a value statement, and features. … or
  • 4. #SearchHOU @katykatztx Storytelling fits all content sizes • Exciting industries AND Boring industries • Long-form and short-form content • Text, video, audio • Company page, blog, social media It’s content GOLD
  • 5. The art of storytelling
  • 6. SEO Basics • Research relevant industry conversations • Write keyword-centric content • Optimize headlines, meta descriptions, and key paragraphs But where is the HUMANITY? #SearchHOU @katykatztx
  • 7. The average person reads only 20% of the text on a webpage. *Source: Fast Company #SearchHOU @katykatztx
  • 8. In this world of “bings, bongs, and beeps, emails and tweets,” We’ve built a LOT of content pumping machines. #SearchHOU @katykatztx
  • 9. What actually makes “10x” content for the web? #SearchHOU @katykatztx
  • 10. Compelling Content • Is interesting, informative, and entertaining • It fits one of the “craveable” criteria (bit.ly/crave-info) And it tells a STORY. Makes us laugh or cry Has an unexpected twist Reminds us dreams come true Inspires action Reminds us we matter Reveals a secret Surprises us Encourages us to never give up Reminds us we’re unique Where David beats Goliath #SearchHOU @katykatztx
  • 11. Image Source #SearchHOU @katykatztx
  • 12. Storytelling works because … • It’s human nature to relate to stories • Stories make information tangible • Stories forge connections And stories BUILD MEMORIES. #SearchHOU @katykatztx
  • 13. Most people forget of what you share. *Source: Dr. Carmen Simon #SearchHOU @katykatztx
  • 14. Storytelling offsets attention loss by turning on more parts of the brain. #SearchHOU @katykatztx
  • 15. Storytelling by the numbers Image Source #SearchHOU @katykatztx
  • 18. You too can tell better stories in seven steps. #SearchHOU @katykatztx
  • 19. Define your persona & their journey1 @katykatztx
  • 20. A buyer persona is a fictional representation of your ideal customer. #SearchHOU @katykatztx
  • 21. Personas • Establish values and pain points • Make customers tangible • Set guidelines for the language of your customers And help you get PERSONAL.
  • 22. DEMOGRAPHICS • Age • Gender • Salary • Location • Education • Family GOALS AND CHALLENGES • Values and fears MARKETING MESSAGE • Elevator pitch SOCIAL MEDIA • Platforms • Behavior NAME JOB TITLE • Where they work • Details about their role Persona Template #SearchHOU @katykatztx
  • 23. Once you understand the “who,” you have to map out the “how.” #SearchHOU @katykatztx
  • 24. Buyer Journey Maps • Ensure you’re covering all the big questions • Defines sales cycle stages • Gives method to the content madness And help you tell the right STORIES.
  • 26. Conflict • Ignites emotion in the reader • Gives an element of suspense • Requires a solution (active participation) And keeps your audience HOOKED. *Source: TED Talks Storytelling Techniques by Akash Karia #SearchHOU @katykatztx
  • 27. Something old, something new3 Image Source @katykatztx
  • 28. “Familiarity” works because … • The brain is primed to pay attention to something that it recognizes • It takes LESS time for your brain to categorize familiar information • You can create a state of “uncertainty” Uncertainty is triggered when the brain sees something familiar combined with something unfamiliar. *Source: Dr. Carmen Simons #SearchHOU @katykatztx
  • 29. Combine something recognizable with something surprising. #SearchHOU @katykatztx
  • 31. “People don’t remember what you say as much as they remember what they see when you say it.” *Source: TED Talks Storytelling Techniques by Akash Karia - Patricia Fripp, Speech Coach #SearchHOU @katykatztx
  • 32. Sensory Language • Creates a picture in their mind • Gives your story depth • Allows them to see, hear, taste, feel, and smell And puts them in your SHOES. #SearchHOU @katykatztx
  • 33. Define who, what, why, how, and proof5 @katykatztx
  • 34. The Plot • WHO: make the human connection • WHAT: be sure to include the external benefit • WHY: have a purpose • HOW: establish trust • PROOF: not just your own words *Source: Matthew Toren #SearchHOU @katykatztx
  • 35. People don’t buy what you do, they buy why you do it. *Source: How Great Leaders Inspire Action on TED Talks - Simon Sinek, TED Speaker #PubconAustin @katykatztx
  • 36. IT’S ABOUT THEM, NOT YOU *Source: Storytelling Discussion on Inbound.org #PubconAustin @katykatztx
  • 37. THE HERO’S JOURNEY *Source: Adaptations of Joseph Campbell’s Hero’s Journey via Content Marketing Institute #PubconAustin @katykatztx
  • 39. Show, Don’t Tell • Be specific and detailed • Stay customer-centric • Use dialogue instead of narration (direct quotes) Place the reader in the STORY. *Source: TED Talks Storytelling Techniques by Akash Karia #SearchHOU @katykatztx
  • 40. Or better yet, let them tell it! User-generated content (UGC) is trusted 50% more than traditional media. - http://corp.crowdtap.com/socialinfluence #SearchHOU @katykatztx
  • 41. The moral is the CTA7 @katykatztx
  • 42. Call to Action • Every good story has a moral • Drive your point home with the story • Make the CTA the next logical step Ignite your reader’s ACTION. #SearchHOU @katykatztx
  • 43. Seven Steps to Becoming a Better Storyteller 1. Define your personas 2. Find the conflict 3. Include something old and something new 4. Use sensory language 5. Define who, what, why, how, and proof 6. Show, don’t tell 7. The moral is the CTA #SearchHOU @katykatztx
  • 45. INDUSTRY BLOG: COPYBLOGGER *Source: 10 Rules for Creating Content People Share by Demian Farnworth
  • 46. BRAND BLOG: NIKE *Source: Randall-Reilly
  • 47. EMAIL: HUSTLE CON You can SIGN UP for Hustle Con’s Newsletter here: bit.ly/HustleNews
  • 48. Thank you! KATY KATY Content Director Inturact kkatz@inturact.com @katykatztx