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Understanding student digital literacies:
reflecting on differences, divides, visitors and
residents
Andra Fry and Jane Secker
London School of Economics and Political Science
APT 2016: 5th July 2016
Student Ambassadors for
Digital Literacy (SADL)
• Undergraduate
• Collaborative
• Peer support
Completed 3 years
Project Programme
SADL aims
• To understand students’ existing digital and
information literacy (DIL) skills.
• To explore how best to support students to
improve these skills and to provide peer support.
SADL Welcome event
Workshop 1: Finding and evaluating information
Workshop 2: Academic practices: reading and
research
Workshop 3: Managing and sharing information
Workshop 4: Your digital footprint
SADL Celebration
All resources on the project website:
http://blogs.lse.ac.uk/lsesadl/resources/
Programme overview
Group
work
Workshop activities
Dealing with assignments Managing information
SADL Senior Ambassadors
• Completed SADL in a
previous year
• Work alongside staff
• Give input into workshop
content
• Guide and support students
in workshops
• Lead student projects
SADL: the impact on students
“I am glad I joined SADL because
I wouldn't have known anything
about copyright or any qualitative
skills if I didn't. So in terms of
study skills that really helped me
a lot like research and managing
information and things. It helped
me through my second year.”
https://www.youtube.com/watch?v=ALaUhlWRnTg
Evaluation – Impact on students
Digital & Information Literacy skills
+ Transferability  Study  Personal lives  Employability
+ Referencing skills  Using new apps  Blogging 
Managing their digital identity  Using LinkedIn effectively
− some expected more technical skills; e.g. Excel, coding
More than ‘tech’ skills
+ Public speaking  Presentation skills  Confidence 
Collaborative working
Evaluation – Impact on the SADL
team
Significant impact on Senior Ambassadors
+ Leadership skills  Teaching skills  Managing projects
+ ‘How SADL got me hired’
Important staff development
+ Greater level of engagement with UGs
+ New teaching methods and approaches
Evaluation – value of
collaboration
Value of collaborative approach to teaching
+ Friendly, informal approach, peer support and friendships
− Some students wanted more teaching / less discussions
Student project had mixed responses
− Need for greater consistency as dependent on seniors
− Student engagement and effort varied considerably
Collaboration in action
Improving and enhancing SADL
• Selling SADL in the right way is crucial
• Catering to different levels of knowledge and interests:
entrepreneurs vs academic skills
• What is an ambassador and how can they provide peer
support in year 1?
• Run sessions at different times: evenings?
• Make project more relevant and embedded
• Engage more staff with the programme’s aims
Visitors and residents
White, David and Le Cornu, Alison (2011) Visitors and residents: a new typology for online engagement. First
Monday. 16 (9). Available at http://firstmonday.org/ojs/index.php/fm/article/view/3171/3049
Students’ online engagement
• Institutional tools – mostly used as visitors
• Social media apps – mostly used as residents
– e.g. Facebook, WhatsApp, YouTube, Skype
• Less likely to use the same app for both personal
& academic life
How can social media apps be used for
academic purposes to encourage engagement?
Engaging with SADL
visitor resident
Biggest challenges in 2016/17
• Scaling up and broadening the programme: LSE Life
• Developing the peer learning aspects of SADL to
empower students
• Keeping it student-led and student focused
• Maintaining the SADL community
Any questions?
Follow the SADL Story!
blogs.lse.ac.uk/lsesadl
@LSESADL
Further reading
Lau, Doriane, Secker, Jane and Bell, Maria (2015) Student ambassadors for digital literacy (SADL):
evaluation & impact report. Learning Technology and Innovation (LTI), London, UK. Available at:
http://eprints.lse.ac.uk/63357/
LSE SADL Project website and resources (2014) Available at: http://blogs.lse.ac.uk/lsesadl/resources
HEA (2014) Framework for partnership in learning and teaching. York, Higher Education Academy.
Available at: http://www.heacademy.ac.uk/students-as-partners
Jisc (2015) Developing successful staff-student partnerships.
https://www.jisc.ac.uk/guides/developing-successful-student-staff-partnerships
Secker, Jane, Karnad, Arun , Bell, Maria, Wilkinson, Ellen and Provencher, Claudine (2014) Student
ambassadors for digital literacy (SADL): project final report. Learning Technology and Innovation ,
London, UK. Available at: http://eprints.lse.ac.uk/59479/
Bell, Maria and Moon, Darren and Secker, Jane (2012) Undergraduate support at LSE: the ANCIL
report. The London School of Economics and Political Science, London, UK. Available at:
http://eprints.lse.ac.uk/48058/
White, David and Le Cornu, Alison (2011) Visitors and residents: a new typology for online
engagement. First Monday. 16 (9). Available at
http://firstmonday.org/ojs/index.php/fm/article/view/3171/3049

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Understanding student digital literacies: reflecting on differences, divids, visitors and residents

  • 1. Understanding student digital literacies: reflecting on differences, divides, visitors and residents Andra Fry and Jane Secker London School of Economics and Political Science APT 2016: 5th July 2016
  • 2. Student Ambassadors for Digital Literacy (SADL) • Undergraduate • Collaborative • Peer support Completed 3 years Project Programme
  • 3. SADL aims • To understand students’ existing digital and information literacy (DIL) skills. • To explore how best to support students to improve these skills and to provide peer support.
  • 4. SADL Welcome event Workshop 1: Finding and evaluating information Workshop 2: Academic practices: reading and research Workshop 3: Managing and sharing information Workshop 4: Your digital footprint SADL Celebration All resources on the project website: http://blogs.lse.ac.uk/lsesadl/resources/ Programme overview
  • 6. Workshop activities Dealing with assignments Managing information
  • 7. SADL Senior Ambassadors • Completed SADL in a previous year • Work alongside staff • Give input into workshop content • Guide and support students in workshops • Lead student projects
  • 8. SADL: the impact on students “I am glad I joined SADL because I wouldn't have known anything about copyright or any qualitative skills if I didn't. So in terms of study skills that really helped me a lot like research and managing information and things. It helped me through my second year.” https://www.youtube.com/watch?v=ALaUhlWRnTg
  • 9. Evaluation – Impact on students Digital & Information Literacy skills + Transferability  Study  Personal lives  Employability + Referencing skills  Using new apps  Blogging  Managing their digital identity  Using LinkedIn effectively − some expected more technical skills; e.g. Excel, coding More than ‘tech’ skills + Public speaking  Presentation skills  Confidence  Collaborative working
  • 10. Evaluation – Impact on the SADL team Significant impact on Senior Ambassadors + Leadership skills  Teaching skills  Managing projects + ‘How SADL got me hired’ Important staff development + Greater level of engagement with UGs + New teaching methods and approaches
  • 11. Evaluation – value of collaboration Value of collaborative approach to teaching + Friendly, informal approach, peer support and friendships − Some students wanted more teaching / less discussions Student project had mixed responses − Need for greater consistency as dependent on seniors − Student engagement and effort varied considerably
  • 13. Improving and enhancing SADL • Selling SADL in the right way is crucial • Catering to different levels of knowledge and interests: entrepreneurs vs academic skills • What is an ambassador and how can they provide peer support in year 1? • Run sessions at different times: evenings? • Make project more relevant and embedded • Engage more staff with the programme’s aims
  • 14. Visitors and residents White, David and Le Cornu, Alison (2011) Visitors and residents: a new typology for online engagement. First Monday. 16 (9). Available at http://firstmonday.org/ojs/index.php/fm/article/view/3171/3049
  • 15. Students’ online engagement • Institutional tools – mostly used as visitors • Social media apps – mostly used as residents – e.g. Facebook, WhatsApp, YouTube, Skype • Less likely to use the same app for both personal & academic life How can social media apps be used for academic purposes to encourage engagement?
  • 17. Biggest challenges in 2016/17 • Scaling up and broadening the programme: LSE Life • Developing the peer learning aspects of SADL to empower students • Keeping it student-led and student focused • Maintaining the SADL community
  • 18. Any questions? Follow the SADL Story! blogs.lse.ac.uk/lsesadl @LSESADL
  • 19. Further reading Lau, Doriane, Secker, Jane and Bell, Maria (2015) Student ambassadors for digital literacy (SADL): evaluation & impact report. Learning Technology and Innovation (LTI), London, UK. Available at: http://eprints.lse.ac.uk/63357/ LSE SADL Project website and resources (2014) Available at: http://blogs.lse.ac.uk/lsesadl/resources HEA (2014) Framework for partnership in learning and teaching. York, Higher Education Academy. Available at: http://www.heacademy.ac.uk/students-as-partners Jisc (2015) Developing successful staff-student partnerships. https://www.jisc.ac.uk/guides/developing-successful-student-staff-partnerships Secker, Jane, Karnad, Arun , Bell, Maria, Wilkinson, Ellen and Provencher, Claudine (2014) Student ambassadors for digital literacy (SADL): project final report. Learning Technology and Innovation , London, UK. Available at: http://eprints.lse.ac.uk/59479/ Bell, Maria and Moon, Darren and Secker, Jane (2012) Undergraduate support at LSE: the ANCIL report. The London School of Economics and Political Science, London, UK. Available at: http://eprints.lse.ac.uk/48058/ White, David and Le Cornu, Alison (2011) Visitors and residents: a new typology for online engagement. First Monday. 16 (9). Available at http://firstmonday.org/ojs/index.php/fm/article/view/3171/3049

Notes de l'éditeur

  1. Jane Timings – 2 min intro from Jane 5 mins Brief intro to SADL Andra (slides 2-7) 7 mins evaluation by Jane (slide 8-13) 1 min Intro to V and R (Jane) (slide 14) 3 mins activity on V and R (Andra) (slide 14-16) 2 mins biggest challenges (Jane slide 17-20) 10 min for questions at end (ha ha!)
  2. Andra 4 X 1.5 hour interactive workshops Finding and evaluating information Reading and academic practices Managing and sharing information Managing your online identify Activities between sessions including blogging A group project to improve: learning at LSE, learning spaces, peer support and the VLE Loans of equipment to make video, interview students etc.
  3. Andra Originally funded by the Higher Education Academy as part of their Changing Learning Landscapes programme from Oct 2013 to July 2014. 2012 audit found UG student support for Information/digital literacy was patchy Staff assumed aspects of IL were covered by others or students would already know it – this is very dangerous given the diverse student population at LSE. Some students may be tech savvy – some are not – students may use Facebook, students are not experts in their discipline and scholarly practices Approach to transition was often sink or swim and help offered as remedial or targeted at specific groups such as students who’s first language is not English (this is probably half of them!) High achieving students also struggle Bit fish in a small pond – the brightest kid in school until they get to LSE! Where the pond is full of big fish!
  4. Andra Format of the workshops Interactive – we learnt from them as much as they learnt from us Activity based Quick wins where they learnt a digital skill Meetings with students initially envisaged as focus groups Then thought that rather than just seek information from students, should also provide development for students – 2 way
  5. Andra
  6. Andra
  7. Andra All participated in project in 2013/14 and keen to take part, paid for their time. Andra’s comment: do we need this? It’s on the flyer in brief.
  8. Jane Impact is also mentioned in evaluation slides
  9. Jane Make the point that SADL contrasted to how they felt they were taught in general at LSE (sage on stage)
  10. Jane Make the point that SADL contrasted to how they felt they were taught in general at LSE (sage on stage)
  11. Jane Make the point that SADL contrasted to how they felt they were taught in general at LSE (sage on stage)
  12. Jane
  13. Jane
  14. Jane do intro to V and R and hand over to Andra to do activity Andra’s comment: I suggest just keeping one picture, the one with the drawings and make it bigger. Delete the one behind if Jane agrees. Yes looks good – might be worth mentioning the JISC viewpoint cards as another way of evaluating a staff student project.
  15. Andra Students in general used institutional tools in visitor mode, including Moodle Students engaged in resident mode with a variety of personal tools (Google, Facebook, personal email, WhatsApp, YouTube, Skype most popular) Students (&staff) are less likely to use the same social media app for both personal / academic life Should these tools be used for academic purposes to create more engagement?
  16. Andra Observable similarities with how student engaged with the programme – some more like visitors (went in for what they needed) and some like residents (wanted a community)
  17. Jane
  18. Jane and Andra Hand out leaflet