The document introduces ITC's new hair care product line called Silk & Smooth, launched in September 2007. The line includes shampoo, conditioner, and serum made with herbal extracts and developed by ITC scientists. It targets young customers and addresses various hair problems. The product varieties include treatments for color-damaged hair, total hair damage from pollution/UV rays, and anti-hair fall solutions made with oils like sweet almond, macadamia, and Brazil nut. The document discusses packaging, pricing, promotion strategies through TV, newspapers, websites, and offers like buy-one-get-one-free. It positions Silk & Smooth as a solution for hair problems and competitor to Pantene.