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The GAZETTE                                                                                                May 2012




                                                                                             EDITOR IN CHIEF: DARYL PANERIO, RN

           What’s Inside?                                                                 ASSOCIATE EDITOR: LEVIEN GAIL LEDESMA, RN


3    SEHI marks 50 years of caring                                                      MANAGING EDITOR: MA. LEDA EMERY YUMANG, RN
     Compassionate service for fifty years is what we
     have given, and we are ready to give more.                                           CIRCULATIONS MANAGER: JOANN SIENES, RN

4    SEHI, first certified                                                                     NEWS EDITOR: NEIL ARINZOL, RN
     ISO 9001:2008 hospital in Region XII
     Take a look inside how the institution worked its way                                  FEATURES EDITOR: ARGENTINA ROMA, RN
     towards achieving the coveted accreditation.
                                                                                             LAYOUT ARTIST: JUVIE MAY BONIFACIO
6    Takbo para sa Ikalimampu
                                                                                      PHOTOJOURNALIST: CHRISTOPHER JOHN DYPIANGCO, RN
     A healthy way to start the Foundation Week

7    The launching of the Multimillion
     Laboratory Information Management System
                                                                                            CARTOONIST: CRISPY MAE DEQUILLA, RN


                                                                                                   EDITORIAL CONSULTANTS
     Utilizing technology for enhanced service and doing it the SEHI way.

9    Keeping Kids Summer Healthy                                                            MA. HELENA VENERACION-GARCIA , MD


     Know how to let your children enjoy the summer while safeguarding                         & RONALDO G. VENERACION, MD
     their health.
                                                                                                    MODERATOR/PUBLISHER
10   The Man who Changed His Stars
     Read and be inspired by the life and works of the boy from Nueva Ecija who                 ANTONIO G. VENERACION, CPA
     grew up to be an influential man who made a difference in General Santos City.
                                                                                                 STAFF WRITERS/CONTRIBUTORS
12   The Corporate Planning Office
                                                                                               FRANCIS JOSEPH FAELDONIA, RN
     Paving the road to success.

14   Handling Difficult People                                                                      DESIREE JOYA GO, RN

     What to do when people try to push your red button.
                                                                                                    PAMELA AQUINO, RN
16   Adopt-a-Child!
                                                                                                      MARYNETH LIRON
     Bringing joy to orphaned children.

17   CPO conducts Internal Auditors Training                                                          KENNETH YUMANG
     See how the Quality Circle members learn about internal audit.

18   SEHI introduces Care Fusion                                                          The GAZETTE
     Exploring the mind through EEG.                                                              All Rights Reserved.
Volume III   Issue 3   St. Elizabeth Hospital, Inc.




Celebrating
our Legacy,
  Forging
our Future

SEHI marks 50 years of caring
H




Page 3                          BY   L E VI E N L E D E S M A , R N
The GAZETTE                                                    May 2012




         I   N THE FAST-CHANGING AND COMPETITIVE WORLD OF HEALTH
             CARE DELIVERY, OFTENTIMES RIVALRY OUTSHINES THE
             COMPANY’S QUEST TO CONTINUALLY IMPROVE FOR THE SAKE OF
   THE CUSTOMERS, WHO ARE IN FACT THE MOST IMPORTANT PEOPLE IN EVERY
   HOSPITAL SETTING. MOST OF THE TIME, THE OBJECTIVE OF BEING AT PAR,
   OR EVEN ABOVE OTHER HOSPITALS, IS CONSIDERED THE TOP PRIORITY.




                                            MARK ANDREW
                                            GOLEZ (blue
                                            jacket), AJA
                                            Auditor, in his
                                            actual chart audit of
                                            Nurse Station 1A
                                            last Apr 16, 2012.




Page 4
St. Elizabeth Hospital, Inc.




                               DESIREE JOYA GO, R N
                                     BY




                                                      ISO INSPECTION at the Medical Records Dept.
                                                      with Mr. Gilmore Rivera, AJA lead auditor with
                                                      Mr. Antonio Veneracion, SEHI Corporate
                                                      Planning Officer.
Issue 3
Volume III




                                                                                                       Page 5
The GAZETTE                                                        May 2012




TAKBO
                       p ara sa

          Ikalimampu
                                                         BY   NE I L AR I N ZO L , R N
   The recently concluded St. Elizabeth Hospital, Inc.




Page 6
Volume III    Issue 3       St. Elizabeth Hospital, Inc.




         TECH
         TRENDS
         SEHI-BIOSITE L AUNCHES
         MULTIMILLION
         LABORATORY INFORMATION


                                       L
         MANAGEMENT SYSTEM (LIMS)




   BY    NE IL ARINZOL, RN




Page 7
The GAZETTE   May 2012




Page 8
Volume III   Issue 3   St. Elizabeth Hospital, Inc.


                                   BY   L E VI E N L E D E S M A , R N




S




Page 9
BY   L E VI E N L E D E S M A , R N




      H
                e walks silent
                footsteps down
                the hospital
                halls. The
      soundless pace a
      reflection of this man’s
      silent struggles towards
      success. This is a
      biography about the
      dreams, the trials, and the
      triumphs of one man
      whose fidelity to the
      Hippocratic Oath shines
      as a beacon to health
      professionals and patients
      alike: Dr. Jesus C.
      Veneracion Sr., St.
      Elizabeth Hospital Inc.
      Medical Director.




Page 10
DR. JESUS CRUZ
     VENERACION
                 Turn to Page 20




Page 11
The GAZETTE                                                                   May 2012



                                                                                          BY  L E VI E N G AI L
                                                                                           L E DE SM A, R N




S      t. Elizabeth Hospital, Incorporated, has been operational for almost fifty
years now. This is quite an accomplishment for a corporation with humble
beginnings. From being a 25-bed capacity health facility to a 181-bed, Center of
Quality tertiary hospital offering one of the best quality health services in the
region, we have certainly come a long way. But with all these improvements,
with all the recognition and achievements that the hospital has gained, still, our
future is not completely guaranteed. In fact, not one company, business, nor
corporation is, not without a clear strategic plan.




                                                       ANTONIO G. VENERACION, CPA
                                                             CORPORATE PLANNING OFFICER
 Page 12
Volume III
          Volume III   Issue 3
                       Issue 3   St. Elizabeth Hospital, Inc.
                                 St. Elizabeth Hospital, Inc.




Page 13
The GAZETTE
          The GAZETTE                                   March-May 2012
                                                        May 2012




                          HANDLING

                         D I F F I C U LT

                            PEOPLE

                                             NO MATTER WHERE WE ARE OR
                                           WHERE WE MAY GO, WE WILL FACE
                                            PEOPLE WHO OPPOSE OUR IDEAS,
                                          PEOPLE WHO ARE NEGATIVE, PEOPLE
                                           WHO PISS US OFF OR PEOPLE WHO
                                          SIMPLY DO NOT LIKE US.   THERE ARE
              BY   DARYL S. PANERIO, RN      6.4 BILLION PEOPLE OUT THERE
Page 14                                     AND CONFLICT IS A FACT OF LIFE.
Volume III
            Volume III   Issue 3
                         Issue 3        St. Elizabeth Hospital, Inc.
                                        St. Elizabeth Hospital, Inc.




“Yes, it’s not easy, if it was, there




  Page 15
The GAZETTE            March-May 2012




  Ad o pt - a - C h i l d !
                                                                       BY   M AR INE TH L IR ON
personnel putting smiles on orphaned children’s faces.
ST. AGNES MONTIPOLCIANO ORHANAGE. SEHI




                                                                       It        becomes a
                                                                       cliché for many people
                                                                       that “There is greater
                                                                       joy in giving”, especially
                                                                       during the advent of
                                                                       our modern times. But
                                                                       for the management of
                                                                       St. Elizabeth Hospital,
                                                                       Incorporated, this
                                                                       adage is appreciated
                                                                       beyond its usual.




                 Page 16
Volume III    Issue 3                                                       St. Elizabeth Hospital, Inc.


 In line with the upcoming ISO 9001
 preparation, the Corporate Planning Office
 conducted an Internal Auditor’s Training
 last March 14-16, 2012 at the Retro Hall,
 SEHI compound. The key participants of
 the said training were the members of the
 Quality Circle and Internal Auditors.

BY   AR GE NTINA R OM A, R N



                                            IN
                                           DEEP
                                         THOUGHT.
                                           INTERNAL AUDITORS writing actual audit reports with reference to the hospital’s
                                           work instructions.



                         CPO conducts Internal Audit Training




                                   MS. HENLEQUIN
                                   COLOSO (RIGHT)
                                   AND MS. CZAKEI
                                   LARDIZABAL
                                   (LEFT) LOOKING
                                   OVER SOME
                                   HOSPITAL
                                   RECORDS TO
                                   GATHER AUDIT
                                   DATA AND
                                   EVIDENCE.




       Page 17
The GAZETTE         March-May 2012


                               TECH T R E N D S
EXPLORING THE MIND
THROUGH
                        EEG

T                                  BYFRANCIS
                                 FAE LDONIA,RN




Page 18
Volume III          Issue 3                             St. Elizabeth Hospital, Inc.



                                         CARE FUSION. Ms. Clarissa Navida, EEG
                                         Technician, gives us an actual demonstration of
                                         the new EEG machine.




  AGE                                    TIME TO WAKE UP (EEG TIME 8-10am)

  Birth – 6 months                       4am

  6 months – 3 years old                 2am

  4 years old - 12 years old             12 midnight

  13 years old and above                 All night

Page 19
THE VENERACION FAMILY. (Front row, left to right) Ma. Catherine Elizabeth V. Juliano, Jesus C.
Veneracion, Angelita G. Veneracion, Antonio G. Veneracion, (Back row, right to left) Ronaldo G.
Veneracion, Ma. Socorro Veneracion, Ma. Helena V. Garcia, Ma. Rosario V.Lo, Jesus Jr. G. Veneracion.


(From Page 11)




                                                                                              Feb 12. 2010 - The PHIC bestowed St. Elizabeth
                                                                                              Hospital, Inc. a plaque of recognition for upholding
                                                                                              the ideals of quality health care, consistent with
                                                                                              PhilHealth standards of excellence.
    Page 20
Volume III   Issue 3                          St. Elizabeth Hospital, Inc.




                                 IN 1962, DR. JESUS C. VENERACION PUT UP
                                 THE VERY FIRST HOSPITAL IN GENERAL SANTOS
                                 CITY.




Page 21
National Highway corner Santiago Boulevard,
General Santos City, Philippines
181-Bed PhilHealth Accredited Facility
PhilHealth Accreditation No. H12019352

www.sehi.org.ph
Telephone No. +63 (83) 552-3162
Tele FAX No. +63 (83) 552-6213




                                         Certification No. AJA12.0661

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Gazette March-May 2012 Issue

  • 1.
  • 2. The GAZETTE May 2012 EDITOR IN CHIEF: DARYL PANERIO, RN What’s Inside? ASSOCIATE EDITOR: LEVIEN GAIL LEDESMA, RN 3 SEHI marks 50 years of caring MANAGING EDITOR: MA. LEDA EMERY YUMANG, RN Compassionate service for fifty years is what we have given, and we are ready to give more. CIRCULATIONS MANAGER: JOANN SIENES, RN 4 SEHI, first certified NEWS EDITOR: NEIL ARINZOL, RN ISO 9001:2008 hospital in Region XII Take a look inside how the institution worked its way FEATURES EDITOR: ARGENTINA ROMA, RN towards achieving the coveted accreditation. LAYOUT ARTIST: JUVIE MAY BONIFACIO 6 Takbo para sa Ikalimampu PHOTOJOURNALIST: CHRISTOPHER JOHN DYPIANGCO, RN A healthy way to start the Foundation Week 7 The launching of the Multimillion Laboratory Information Management System CARTOONIST: CRISPY MAE DEQUILLA, RN EDITORIAL CONSULTANTS Utilizing technology for enhanced service and doing it the SEHI way. 9 Keeping Kids Summer Healthy MA. HELENA VENERACION-GARCIA , MD Know how to let your children enjoy the summer while safeguarding & RONALDO G. VENERACION, MD their health. MODERATOR/PUBLISHER 10 The Man who Changed His Stars Read and be inspired by the life and works of the boy from Nueva Ecija who ANTONIO G. VENERACION, CPA grew up to be an influential man who made a difference in General Santos City. STAFF WRITERS/CONTRIBUTORS 12 The Corporate Planning Office FRANCIS JOSEPH FAELDONIA, RN Paving the road to success. 14 Handling Difficult People DESIREE JOYA GO, RN What to do when people try to push your red button. PAMELA AQUINO, RN 16 Adopt-a-Child! MARYNETH LIRON Bringing joy to orphaned children. 17 CPO conducts Internal Auditors Training KENNETH YUMANG See how the Quality Circle members learn about internal audit. 18 SEHI introduces Care Fusion The GAZETTE Exploring the mind through EEG. All Rights Reserved.
  • 3. Volume III Issue 3 St. Elizabeth Hospital, Inc. Celebrating our Legacy, Forging our Future SEHI marks 50 years of caring H Page 3 BY L E VI E N L E D E S M A , R N
  • 4. The GAZETTE May 2012 I N THE FAST-CHANGING AND COMPETITIVE WORLD OF HEALTH CARE DELIVERY, OFTENTIMES RIVALRY OUTSHINES THE COMPANY’S QUEST TO CONTINUALLY IMPROVE FOR THE SAKE OF THE CUSTOMERS, WHO ARE IN FACT THE MOST IMPORTANT PEOPLE IN EVERY HOSPITAL SETTING. MOST OF THE TIME, THE OBJECTIVE OF BEING AT PAR, OR EVEN ABOVE OTHER HOSPITALS, IS CONSIDERED THE TOP PRIORITY. MARK ANDREW GOLEZ (blue jacket), AJA Auditor, in his actual chart audit of Nurse Station 1A last Apr 16, 2012. Page 4
  • 5. St. Elizabeth Hospital, Inc. DESIREE JOYA GO, R N BY ISO INSPECTION at the Medical Records Dept. with Mr. Gilmore Rivera, AJA lead auditor with Mr. Antonio Veneracion, SEHI Corporate Planning Officer. Issue 3 Volume III Page 5
  • 6. The GAZETTE May 2012 TAKBO p ara sa Ikalimampu BY NE I L AR I N ZO L , R N The recently concluded St. Elizabeth Hospital, Inc. Page 6
  • 7. Volume III Issue 3 St. Elizabeth Hospital, Inc. TECH TRENDS SEHI-BIOSITE L AUNCHES MULTIMILLION LABORATORY INFORMATION L MANAGEMENT SYSTEM (LIMS) BY NE IL ARINZOL, RN Page 7
  • 8. The GAZETTE May 2012 Page 8
  • 9. Volume III Issue 3 St. Elizabeth Hospital, Inc. BY L E VI E N L E D E S M A , R N S Page 9
  • 10. BY L E VI E N L E D E S M A , R N H e walks silent footsteps down the hospital halls. The soundless pace a reflection of this man’s silent struggles towards success. This is a biography about the dreams, the trials, and the triumphs of one man whose fidelity to the Hippocratic Oath shines as a beacon to health professionals and patients alike: Dr. Jesus C. Veneracion Sr., St. Elizabeth Hospital Inc. Medical Director. Page 10
  • 11. DR. JESUS CRUZ VENERACION Turn to Page 20 Page 11
  • 12. The GAZETTE May 2012 BY L E VI E N G AI L L E DE SM A, R N S t. Elizabeth Hospital, Incorporated, has been operational for almost fifty years now. This is quite an accomplishment for a corporation with humble beginnings. From being a 25-bed capacity health facility to a 181-bed, Center of Quality tertiary hospital offering one of the best quality health services in the region, we have certainly come a long way. But with all these improvements, with all the recognition and achievements that the hospital has gained, still, our future is not completely guaranteed. In fact, not one company, business, nor corporation is, not without a clear strategic plan. ANTONIO G. VENERACION, CPA CORPORATE PLANNING OFFICER Page 12
  • 13. Volume III Volume III Issue 3 Issue 3 St. Elizabeth Hospital, Inc. St. Elizabeth Hospital, Inc. Page 13
  • 14. The GAZETTE The GAZETTE March-May 2012 May 2012 HANDLING D I F F I C U LT PEOPLE NO MATTER WHERE WE ARE OR WHERE WE MAY GO, WE WILL FACE PEOPLE WHO OPPOSE OUR IDEAS, PEOPLE WHO ARE NEGATIVE, PEOPLE WHO PISS US OFF OR PEOPLE WHO SIMPLY DO NOT LIKE US. THERE ARE BY DARYL S. PANERIO, RN 6.4 BILLION PEOPLE OUT THERE Page 14 AND CONFLICT IS A FACT OF LIFE.
  • 15. Volume III Volume III Issue 3 Issue 3 St. Elizabeth Hospital, Inc. St. Elizabeth Hospital, Inc. “Yes, it’s not easy, if it was, there Page 15
  • 16. The GAZETTE March-May 2012 Ad o pt - a - C h i l d ! BY M AR INE TH L IR ON personnel putting smiles on orphaned children’s faces. ST. AGNES MONTIPOLCIANO ORHANAGE. SEHI It becomes a cliché for many people that “There is greater joy in giving”, especially during the advent of our modern times. But for the management of St. Elizabeth Hospital, Incorporated, this adage is appreciated beyond its usual. Page 16
  • 17. Volume III Issue 3 St. Elizabeth Hospital, Inc. In line with the upcoming ISO 9001 preparation, the Corporate Planning Office conducted an Internal Auditor’s Training last March 14-16, 2012 at the Retro Hall, SEHI compound. The key participants of the said training were the members of the Quality Circle and Internal Auditors. BY AR GE NTINA R OM A, R N IN DEEP THOUGHT. INTERNAL AUDITORS writing actual audit reports with reference to the hospital’s work instructions. CPO conducts Internal Audit Training MS. HENLEQUIN COLOSO (RIGHT) AND MS. CZAKEI LARDIZABAL (LEFT) LOOKING OVER SOME HOSPITAL RECORDS TO GATHER AUDIT DATA AND EVIDENCE. Page 17
  • 18. The GAZETTE March-May 2012 TECH T R E N D S EXPLORING THE MIND THROUGH EEG T BYFRANCIS FAE LDONIA,RN Page 18
  • 19. Volume III Issue 3 St. Elizabeth Hospital, Inc. CARE FUSION. Ms. Clarissa Navida, EEG Technician, gives us an actual demonstration of the new EEG machine. AGE TIME TO WAKE UP (EEG TIME 8-10am) Birth – 6 months 4am 6 months – 3 years old 2am 4 years old - 12 years old 12 midnight 13 years old and above All night Page 19
  • 20. THE VENERACION FAMILY. (Front row, left to right) Ma. Catherine Elizabeth V. Juliano, Jesus C. Veneracion, Angelita G. Veneracion, Antonio G. Veneracion, (Back row, right to left) Ronaldo G. Veneracion, Ma. Socorro Veneracion, Ma. Helena V. Garcia, Ma. Rosario V.Lo, Jesus Jr. G. Veneracion. (From Page 11) Feb 12. 2010 - The PHIC bestowed St. Elizabeth Hospital, Inc. a plaque of recognition for upholding the ideals of quality health care, consistent with PhilHealth standards of excellence. Page 20
  • 21. Volume III Issue 3 St. Elizabeth Hospital, Inc. IN 1962, DR. JESUS C. VENERACION PUT UP THE VERY FIRST HOSPITAL IN GENERAL SANTOS CITY. Page 21
  • 22. National Highway corner Santiago Boulevard, General Santos City, Philippines 181-Bed PhilHealth Accredited Facility PhilHealth Accreditation No. H12019352 www.sehi.org.ph Telephone No. +63 (83) 552-3162 Tele FAX No. +63 (83) 552-6213 Certification No. AJA12.0661