Training 1
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for the playas in the financial institution, those who engage customers daily or soliciting and delivering customers orders...
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Training 1
- 1. QuickBooks Online Banking Internal Support Training QuickBooks Windows 2009/2010 Online Banking
- 9. Setting Up Online Account Access via Web Connect If Web Connect was selected as the preferred method of connection, the customer will see the window provided Click on Go to My Bank’s Web site QuickBooks will launch a web browser directly to the financial institution’s website. Once at the financial institutions website, follow instructions to upload information into QuickBooks If the customer needs more information on the Web Connect process QuickBooks provides a link for Detailed Instructions.
- 16. 2. QuickBooks Online Banking Center The Online Banking Center has been updated in QuickBooks 2009. All online banking tasks can be managed from within the Online Banking Center.
- 17. QuickBooks Online Banking Center a) Features and Functionality View account information such as, account type and balance. Go online to Send/Receive Transaction. View a list of all transfers, checks, payments, and messages that are waiting to be sent. Write checks, transfer funds, pay bills all from within the Online Banking Center. Click to Add Transactions to QuickBooks.
Notes de l'éditeur
- Course Structure : This course is designed to be 2 hours in length if lead by an instructor or 4 hours if trainee is doing a self-study option. Success Criteria : At the end of this training session, the trainee will have a strong foundational understanding of the QB’s Online Banking process. Online Banking: Is only offered by participating financial institutions. (Intuit is unable to help if a Financial Institution doesn’t support QB. Requires access to the Internet either directly using a LAN or through an Internet Service Provider (ISP). Is only a feature of QuickBooks, Pro, Premier and QBES for Windows. And MAC Requires that you are at the latest release of the software (You must download the update internally; the manual update will not be sufficient for online banking use). Supports up to ten online bank accounts (multiple accounts with a single financial institution or with multiple financial institutions). Other documents that contain helpful information to pass on: Getting Started Guides for QBW at FI.intuit.com SBG Banking Functions training guide for new hires
- MODULE OUTLINE (BREAKDOWN) : There are four sections to this training module 1. Getting Started with QuickBooks Online Banking Information the Customer will need Setting Up Online Account Access Direct Connect/Web Connect Updating QuickBooks Accounts Setting Up Bill Pay 2. Online Banking Center Navigation Features and Functionality Video Tutorials 3. Online Banking Workflow Create transactions Pay bills Write Checks Receive Items /Add Transactions to QB 4. OFX What is OFX Reading OFX- high level File Locations
- Getting Started with QuickBooks Online Banking Information the Customer will Need to Get Started- Provides a listing of the information you will need to have on hand before downloading transactions into QuickBooks. Setting Up Online Account Access-How to set up transaction downloads for your QuickBooks accounts. Keeping Your QuickBooks Accounts Updated- How to automatically download transactions into QuickBooks. Sending Online Payments- How to make online payments from within QuickBooks.
- Getting Started with QuickBooks Online Banking- Information Needed to Get Started Customer ID- will be the login the customer utilizes when log into their financial institutions website or online banking center Personal Identification Number (PIN) or password Side Notes: The PIN and password may differ when setting up access to Online Banking within QuickBooks- this will depend on how the financial institution has set up access for end users. If the customer ID and PIN are not set up to be the same- the end user will need to contact their financial institution.
- Getting Started with QuickBooks Online Banking- Setting Up Online Access As the trainee is reading/walking through the module having QuickBooks open will be helpful, this will create a hands on experience that will assist in retaining the QB Online Banking process. Provided trainee the following (if they do not already have): The link for QB test files http://fi.intuit.com/technical/testingfiles/ Instruction on Server_Jay
- Getting Started with QuickBooks Online Banking- Direct Connect/ Web Connect Trainees should select Direct Connect within the QuickBooks product for this particular training module. Direct Connect vs. Web Connect There are two different types of downloads that financial institutions offer for use with QuickBooks. Review below each of these connection types and what services they accommodate. Setting Up Online Account Access via Direct Connect will follow steps 1-8 Setting Up Online Access via Web Connect will follow slide 9
- Getting Started with QuickBooks Online Banking- Direct Connect The next two slides are specific to Direct Connect. Be sure that the trainee understands the difference between Direct Connect –vs- Web Connect. Side Notes that may be useful for new trainees : We authenticate the customers account with their financial institution, and then use secure data transmissions between the financial institution and Intuit. 2. Online services vary by participating financial institutions or other parties and may be subject to application approval, additional terms, conditions and fees. 3. Online services vary by participating financial institutions and may be subject to application approval, and additional terms, conditions and fees. **Account transfers, email, and bill pay may or may not be support..
- Getting Started with QuickBooks Online Banking- Direct Connect Direct Connect Allows use of all types of online banking services (statement download, transfers, e-mail, and bill payment), provided they are supported by the financial institution. Accessed from the Online Banking Center within QuickBooks. QuickBooks makes a secure connection directly with the financial institution's server. The button in the Online Banking Center that initiates an online session is titled "Go Online". Account information is set up by the user within QuickBooks, prior to connecting to the Financial Institution.
- NOTE: In this particular module we will not be walking through the Web Connect process.. If trainee wants to walk through the process further then this screen, they can do so outside the classroom. The routing number is not needed if the customer is setting up for Web Connect. Getting Started with QuickBooks Online Banking- Web Connect Web Connect Only allows statement downloads for bank accounts and credit cards. Accessed through the financial institution's web site or the QuickBooks Online Center. Statement information is downloaded through a secure web browser connection, and then imported into QuickBooks. The button in the Online Banking Center that initiates an online session is titled "Go Online" and will take the user to the financial institution's web site. Transactions can be downloaded immediately or save to a disk for later import. Account information is set up during the initial download from the financial institution.
- Getting Started with QuickBooks Online Banking- Keeping Accounts Up-to-Date
- Getting Started with QuickBooks Online Banking- Keeping Accounts Up-to-Date continued… Add transactions downloaded from FI Delete transactions Match transactions that are in QB’s: If a downloaded transaction(s) contain an unmatched deposit(s), QB’s allows the option to record the deposit from the unmatched transaction(s) or select an invoice(s) to pay. Automatically recording both the payment(s) and deposit(s) to the invoice.
- Getting Started with QuickBooks Online Banking- Bill Pay This screen shot is of the check register, this is the workflow for setting up a payment for Bill Pay.
- Getting Started with QuickBooks Online Banking- Bill Pay continued… Once the payment has been entered into the check register, it will be queued and waiting to be submitted in the Online Banking Center. This process will be covered later in the training module.
- This section of the module will focus on the Online Banking Center : Features and Functionality Navigation Video Tutorial NOTE: QuickBooks 2009 improvements to Online Banking Center include: Categorize items to send and items to receive Access points for online transaction creation Improved workflow for creating payment inquiries and cancellations
- Online Banking Center QB 2009- Features and Functionality Central place where users connect to their financial institutions to: Download transactions from accounts Upload transactions created in QB’s (depending on the type of connection and services supported by the FI) QuickBooks 2009 no longer shows the bank register.
- Online Banking Center QB 2009-Navigation There are two main points of accessing the Online Banking Center in QuickBooks 2009.
- Online Banking Center QB 2009- Video Tutorials There are two interactive video tutorials located within QB’s 2009. These are in-product video. Online Banking Part 1 can be accessed from the Online Banking Center and is 4:19 in duration. Online Banking 2 can be accessed from the Add Transactions to QuickBooks window and is 5:53 in duration.
- This portion of the training module will be focusing on the Online Banking Workflow in QuickBooks 2009 Items Ready to Send Items Received Add Transactions to QuickBooks and Send/Receive Transactions 2009 improvements include; automatic renaming rule, automatic data pre-fill based on previous transaction, delete downloaded data functionality.
- Online Banking Workflow- Items to Send Write Online Checks, transfer funds, and Paying Bills can all be done within the Online Banking Center. Creating messages to financial institutions or cancel a payment submitted can also be done within the Online Banking Center. Items are listed and numbered- for details double click.
- Online Banking Workflow- Items Received All items with a number in the No. to send column are sent when you click the Send/Receive Transactions button. Before they are sent, you can edit and delete items.
- Online Banking Workflow- Send/Receive Transactions and Add Transactions to QuickBooks Instructor notes: Go through and discuss what types of transaction can be sent or received and added into QuickBooks based on the prior to slides- allow the trainee(s) to lead the conversation.
- This section of the module is designed to introduce the trainee to OFX , this is a high level overview. Questions that will be answered are: What is OFX? Why does QB’s use OFX? And how does QB’s use OFX? OFX- Q/A The trainee will (if they have not already done so) go through the OFX 101 training that will provide a more detailed explanation of the OFX files and how to read an OFX log.
- OFX- Q/A The trainee will (if they have not already done so) go through the OFX 101 training that will provide a more detailed explanation of the OFX files and how to read an OFX log.
- OFX- Where to locate OFX Files Instructor may want to walk trainees through locating the OFX files for the QB’s product Quick tips: Use the search feature in MS Windows (Start > Search > For Files or Folders…) to locate these files in QuickBooks. Open QuickBooks > hit the F2 key > Ctrl2 > select the Open File Tab > select file