Key findings among the industry analysts: “Managing telecom & cloud expenses is a complex task that requires knowledge about multiple technical an business topics”. Widecoup Billing has helped our clients to find savings primarily through the reduction on the different types of telco consumption and communications expenditures

1. Cloud & Telecom Expense Management
Business Value
Ukraine, 2016

2. Research & Development
Billing systems
The Challenge
Cloud changes everythingCloud changes everything Shadow ITShadow IT DevOps & AgilityDevOps & Agility
• Cloud makes it easy to
spend money
• End users don’t understand
the impact of their
provisioning choices
• Bills come after the fact and
are a big surprise
• No direct control over ‘doers’
(Shadow IT)
• How do you know who did
what, and whether it was the
right thing to do or not?
• IT was ‘master of all’, but IT
and Business working together
• Services now available to all
• IT no longer central point of
control
• Need for visibility and
coordination at the business
level
• How do you manage what
you can’t see?
“Estimated IaaS/PaaS cloud spend around $20B,
growing fast (as much as 36% CAGR)”
“Estimated average of up to
30% cloud waste”

3. Research & Development
Billing systems
The Challenge
Growing expensesGrowing expenses Increasing complexityIncreasing complexity Lack of transparencyLack of transparency
• Fast bandwidth’s increasing
• NxGen products
• To much valuable services
• Terminals quantity increase
• Complexity tariff polices
• Unclear discounts
• Included services
• Services change trend
• To much terminals with
different tariff packets
• More different bills
• Convergent crossing services
• Rapidly changing
technologies
• Different providers
“The average Fortune 500 company spends
about $116 million on telecommunications
services each year.”
“On average, 8 to 12 percent of telecom
expenses are in error.”

4. Research & Development
Billing systems
Cloud pricing complexity
Simple keeping up
with the various
pricing strategies of
cloud platforms can
be a full-time job
according major
customers

5. Research & Development
Billing systems
Compute & Storage usage

6. Research & Development
Billing systems
Visibility into your cloud data
There are many different sources of
waste, but some of the most
common include:
•purchasing oversized virtual
machines
(VMs)
•leaving VMs turned on when they
are no longer needed
•using expensive storage for
infrequently accessed data or just
spinning up unauthorized resources
option pro cons
vendor bills free
monthly
snapshot
no cost/usage
mgmt.
capabilities
3rd party
apps
feature-rich*
multi-cloud*
can be costly*
cloud
provider
tools
usually free
tailored to the
provider’s
offering
vendor-
specific
limited
functionality
* Varies by vendor
Cloud cost
visibility
solutions

7. Research & Development
Billing systems
Standard cloud optimization areas
Virtual
Machines
Storage CPU Networking Pricing
Forgotten and
underused
VM
Unused and aged
storages
Under-loading
CPU
Flashy
consumption
surge
Price comparison
Under-
provisioned
VM
Flashy
consumption
surge
Thriftless
autoscaling by
overload CPU
Geographic
opportunitiesReserved
Instance
Thriftless storage
types
Flashy
consumption
surge

8. Research & Development
Billing systems What to do - key findings
Key findings among the industry analysts:
•Real-time feedback on cost and usage shows working and unused
cloud infrastructure elements
•Scale testing before going into production gives cost awareness and
avoids «shoсk bill»
•Cloud Analytics have to be a key part of Telecom Expense
Management Tools
• Continues monitoring
and provisioning is a fee
for agility

9. Research & Development
Billing systems Expense Management
The processes, tools and activities used by a companies to constantly optimize and
contain the Telecommunications and Cloud related costs of their operations.
“Managing telecom & cloud expenses is a complex task that
requires knowledge about multiple technical an business topics”
Key findings among the industry
analysts:
•Most of the expenses are tracked
on a country basis, setting aside the
overall management.
•Telecom & Cloud expense is
growing year to year within the
company budget

10. Research & Development
Billing systems How does WideCoup help?
“Knowing expenses lead us to decrease
their costs”

11. Research & Development
Billing systems Empowering your users
Key findings among the industry analysts:
•Attribute usage to the business hierarchy - Cost Center, Business units, Managers, Locations
•Provide appropriate access to information & capabilities
•Identify what’s important to the business:
• Budget creation and tracking for Finance
• Consumption and Contracting for IT

12. Research & Development
Billing systems NATEC R&D Service Portfolio
• Receipt and processing of
invoices and receipts
• Analysis of receipts and
expenditures
• Generation of predefined
reports
• Web Based Self Services
• Application Integration
Services
• Claim Management
NATEC R&D accountability on the expected results
Depth of the service to be provided
• Audits
• Monitoring payment process
• Cost allocation
• “Custom” report generation
• Preparing and monitoring the
implementation of Telecom
policies.
• ERP integration Services
Less
Less
Higher
Higher
Facilitator Operator Owner / ConsultantNATEC responsibilitiesNATEC responsibilities
SUPPORT SERVICESSUPPORT SERVICES
CONTINGENCY SAVINGS SERVICESCONTINGENCY SAVINGS SERVICES
CONSULTING SERVICESCONSULTING SERVICES
• Application Change
Management
• Backup & Restore
Operation
• 3 level Admin Support

13. Research & Development
Billing systems Our engagement process
We are planning to use a “step by step” approach focused to lower the perceived
risks and to increase the achievement of savings from the beginning
Step 1
““Try beforeTry before
you buy”you buy”
Pilot Project
for free
Risk free
Step 2
““Start Saving”Start Saving”
Receive a 30% bonus for first
Service Contract “Provider”
Get results fast
Step 3
““Take a look at theTake a look at the
entire forest”entire forest”
Get your hands on our Consulting services to
manage TEM as a free bonus
Learn free
Step 4
““Harvest”Harvest”
We help you build your TEM strategy for
free after an in depth survey and analysis
Foretell for the
first time

14. Research & Development
Billing systems Happy Customers ;-)

15. Research & Development
Billing systems How does it works?
Source data:
• CDR & SMDR
• Data transmission
• Audio- & Video-conf
• VoIP services
• Mobile Bills details
• Row & Flow data
• Azure & AWS Cloud API
• Any users subscriptions
• etc…
Source data:
• CDR & SMDR
• Data transmission
• Audio- & Video-conf
• VoIP services
• Mobile Bills details
• Row & Flow data
• Azure & AWS Cloud API
• Any users subscriptions
• etc…
HR system
Finance
Analytic & BI
Fixed
services
Mobile
provider
Mobile
provider
Fixed
provider
Fixed
provider
Corporate
network
Corporate
network
Corporate
billing
system
HR+LDAP
Payroll
VoIP
Voice, Data,
Roaming,
BlackBerry
Cloud
provider
Cloud
provider
VM, WebApps
Consumption

16. Research & Development
Billing systems Private Cost Management
MyBills provide employees with direct access to view and classify their cost:
•Reduction in Telecom Expenses
•Protection of Employee Privacy
•Promotion of Employee Awareness
•More Control with Less Work
MyBills provide employees with direct access to view and classify their cost:
•Reduction in Telecom Expenses
•Protection of Employee Privacy
•Promotion of Employee Awareness
•More Control with Less Work

17. Research & Development
Billing systems Proactive Alerts
system is set to notify users of
different outstanding events:
•Excessive usage of telecom, to
enable enforce control
•Budgets being exceeded to
monitor the department expenses.
•System health to ensure
system’s survivability

18. Research & Development
Billing systems Data Visualization
You need to identify
the business
stakeholders that are
consumers or
managers of telecom
spends in order to set
them up for success -
determine the type of
information they need
to see, how they need
to slice and dice and
aggregate that data,
and how they need to
visualize that data.

19. Research & Development
Billing systems Business query 1:

20. Research & Development
Billing systems Organizational Structures Support
Company’s XXX Division X
Department A
Department B
Product X
Product Y
Product Mgt. (Ivanov I.A.)
QA Person (Sidorov A.G.)
Dev. Person (Novikov E.H.)
Team 1
Team 3
Team 2
Company XXX
Project D
Project E
Project Team 8
Project Team 9
Project Mgt. (Ponomar O.L.)
QA Person (Sidorov A.G.)
Dev. Person(Grigiruk A.A.)
Project Team 10
Project Mgt. (Benyuk O.F.)
Dev. Person (Fedorov A.A.)
WideCoup Billing is a user-centric system that is adaptable to various
organizational structures

21. Research & Development
Billing systems Organizational Structures Reports

22. Research & Development
Billing systems Business query 2:

23. Research & Development
Billing systems Reduce Infrastructure Cost

24. Research & Development
Billing systems Analytics Reports

25. Research & Development
Billing systems Business query 3:

26. Research & Development
Billing systems Interactive Call Details Reports
(example)

27. Research & Development
Billing systems Top N Reports

28. Research & Development
Billing systems Fiscal Reports

29. Research & Development
Billing systems Business query 4:

30. Research & Development
Billing systems Telemarketing Reports

31. Research & Development
Billing systems Business query 5:

32. Research & Development
Billing systems Line Usage Reports

33. Company profile – NATEC R&D, Ltd.
Track history Founded in 2002, in 2015 was fully reloaded
Headquarter Kyiv, Ukraine
Sphere of activity Software development and deployment
Specialization Telecom expense management systems (TEM)
Main product WideCoup Billing
Customers
Regions CIS countries
Sectors Banking, Insurance, Industry, Media, Carriers, Retail,
Hotels, Building, Education,
Public enterprises, Foreign Missions, Medicine
About usAbout us http://rd.natec.uahttp://rd.natec.ua

34. www.natec.uawww.natec.ua
Sergej V.Sergej V.
PolovnikovPolovnikov
skype:skype:
dialexpertdialexpert
mobile:mobile:
+380.67.658.47.70+380.67.658.47.70