3. Good Team vs. Great Team
Teams are expected to perform at a level and not
just be good enough
High Productivity means high success
Performing stage means synergy should be
optimized
4. Level 5 Hierarchy
Level 5 Executive
Level 4 Effective Leader
Level 3 Competent Manager
Level 2 Contributing Team Member
Level 1 Highly Capable Individual
Level 5 leader = top level of performance
5. Humility + Will
Team and leader must adapt modest behavior
Egos and emotions distract attention from primary
goal
“I never stopped trying to become qualified for the
job” – Darwin Smith
6. Success
Part of being successful is setting up those that
follow after you are set up for perform great
things
Do what is necessary
7. Non-Level 5 Leader
Dwight from The Office
http://www.youtube.com/watch?v=J0HhJtAyTXA
9. First Who… Then What
1. Get the RIGHT people on the team (the wrong
people off the team) then figure out where to go.
2. With the RIGHT people on the team the problem of
how to motivate and manage people go away
3. Great vision without great people is irrelevant
10. Genius With A Thousand Helpers vs..
Level 5+ Management Team
GWTH L5MT
1. Set a vision for
where the team
should start and
which direction they
should go
2. Enlist a crew of
highly capable
“helpers” to make the
vision happen
1. Get the RIGHT
people with the
same goals to build a
great team
2. Once they have the
RIGHT people in
place, then figure out
the best path to go
down
11. It‟s Who You Pay, Not How You Pay
Them
The RIGHT people don‟t work for incentives they work
to better the company
Pay incentives and compensation to the RIGHT
people to keep them on the team
People are not your most important asset, the RIGHT
people are
12. Rigorous, Not Ruthless
Deal with things upfront, don‟t wait until it is
convenient
The best people shouldn‟t have to worry about
their positions and can fully focus on their work
13. How to be Rigorous
When in doubt, don‟t hire – keep looking
When you know you need to make a people change,
ACT
Put your best people on your biggest opportunities,
not your biggest problems
14. Great Team= Great life
With a great team you are able to balance other
aspects of your life
Being in a great team in the end creates long-
term friendships with the people you work with
18. Don‟t de-motivate
If you have the right people, they will be self
motivated.
How to avoid de-motivation:
Don‟t hold out false hopes
Create a climate where the truth is heard
Lead with questions, not answers
19. The Stockdale Paradox
Confront the brutal facts, and never lose faith.
“I never doubted not only that I would get out, but
also that I would prevail and turn this experience
into a defining event of my life.”
20. Good to great companies face just as much
adversity as the comparison companies, they just
respond differently.
Face realities head on, remain faith, and you will
emerge from adversity even stronger
23. The Hedgehog Concept
Hedgehog
Simple Defense
Mechanism
The fox
Clever
Complex
Are you a Hedgehog or a Fox?
24. Three Circles of the Hedgehog
Concept
1. What it can be best at in the world(and what you
cannot be the best at)
Walgreens vs. Eckerd
2. What drives the economic engine
3. What the business can be deeply passionate
about.
25. The Council
The Hedgehog concept is a process and takes
many years to clarify your own hedgehog.
There are twelve parts to building your council.
27. A Culture of Discipline
Few start-ups become great companies partly
because they respond to growth and success in
the wrong way
They become to trip over their own success
Entrepreneurial success is fueled by:
Creativity
Imagination
Bold moves into uncharted waters
Visionary zeal
28. A Culture of Discipline
Successful Companies:
Build a culture around the idea of freedom and
responsibility.
Avoid bureaucracy and hierarchy.
Create a culture with self-disciplined people willing to
go the extra mile to fulfill their responsibilities
Create a “To-do” and “To-don‟t” list.
The single most important for of discipline for
sustained results is the fanatical adherence to the
Hedgehog Concept and the willingness to shun
opportunities that fall outside the three circles.
29. Nucor‟s Three Circles
Nucor‟s Three Circles(1975-1990)
Passion: eliminating class distinctions and creating an
egalitarian meritocracy that aligns management, labor, and
financial interests.
Economic Denominator: profit per ton of finished steel
Could become the best in the world at: harnessing
technology and culture to produce low-cost steel
31. Technology and the Hedgehog
Concept
Technologies come and go just like innovative
concepts throughout history
Example: Railroads and electricity
Good to Great companies have adapted around
these new technologies
The companies that are known to be
technologically sophisticated are better known by
how they carefully selected the technology to
use.
32. Technology as an Accelerator, Not a
Creator of Momentum
2 Critical Questions:
1. Does the technology fit directly with your Hedgehog Concept?
2. Do you need that technology at all?
The relationship with technology decisions is no different than any other
decisions withon a company
Without a clear Hedgehog Concept nor the discipline to stay within
those three circles, there is no way to make your company “great”.
33. The Technology Trap
Interviews at the Masters Forum Seminars
The CEO of Nucor which is the most aggressive company in mini-mill steel
manufacturing and also know for applying advanced new technology.
Companies that were once great fell behind, partially from technology, but it was
most certainly not the principal cause.
In conclusion, when you carelessly rely primarily on technology it turns into a
liability, not an asset.
34. Technology and the Fear of Being
Left Behind
Something to remember: No technology that has
ever been created has single handedly turned a
company from good to great.
Companies that build on mediocrity, are
motivated by the fear of being left behind as
they look other companies changes.
Great companies thrive off of creativity and are
driven by excellence for the their own sake.
36. Buildup and Breakthrough
Good to great companies have never transformed
from just one single defining action
It is a cumulative process taking everything step
by step over time.
Companies most of the time are blinded by their
huge breakthrough.
37. Not Just a Luxury of Circumstances
All companies have had short term pressures.
But great companies have patience and self-
discipline.
How? They followed the flywheel model.
38. The Flywheel Effect
The simple truth: “ Tremendous power exists in
the fact of continued improvement and the
delivery of results.”
Even if you gain a small accomplishment from
your overall concept, they will eventually build.
When they build, people can see and feel
momentum and gain enthusiasm to accomplish
more.
39. The Doom Loop
Trying to obtain quick breakthrough results
2 distinctive patterns that most companies go
down when falling into the doom loop:
1. The misguided use of acquisitions
2. Selection of leaders who undid the work of
previous generations
40. The Misguided Use of Acquisitions
Companies that have failed tried to use
acquisitions to significantly grow, diversify their
way through troubles, or make their CEO look
good.
“You can buy your way to growth, but you can
NEVER buy your way to greatness.”
41. Leaders Who Undid Work of
Previous Generations
Horrible Bosses:
http://www.youtube.com/watch?v=CcJu53g2lFU
42. The Flywheel as a Wraparound Idea
One word: consistency
Through numerous generations and building each
piece of a system upon one another, obtains
maximum results.
You need leaders who want results, not leaders
who just want to look like they‟re leading.
43. From Good to Great to Built to Last
Early leaders follow strong framework
Keep things simple
Start from the ground up
Discover your core values and purpose and combine with the
dynamic of the preservation over time
44. Success Takes Time
Process of buildup and breakthrough
Don‟t rush the process or work
Success does not happen over night
“Somehow over the years people have gotten the
impression that Walmart was just this great idea that
turned into an overnight success but it was an outgrowth of
everything we‟d been doing since 1945 and like most
overnight successes, it was about twenty years in the
making.” Sam Walton
45. Core Values
The virtue of values, practices, and success has a tremendous
impact on the way an organization or team is managed
There is no specific „right‟ core values to become a great teamIt‟s
not what core values have but that your team is aware of what
they are and build upon them to become successful
Preserving your core values over time is just as important as
developing them
Must be able to adapt to changing world, situations, and
problems you face
48. Level 5 Leader
Endure and adapt over time
Be able to adjust to different leaders
Embrace both extremes of a situation trying to
take the benefits of each option
Instill core values and purpose
Change practices and strategies while holding
core values and purposes fixed
49. Passion for Excellence
Turning good into great takes energy, but the building of momentum
adds more energy back into the pool that it takes from
The process is just as important as the outcome and result
Be passionate about what you present even if its passion for excellence
itself
These concepts can be applied to anything in life not just the Business
world
“It is very difficult to have a meaningful life without meaningful work”