Seven Dimensions Business & Education DVDs, Streaming, Online tools, Activities and Workshhops 2012-2013Learning Resources

1. BUSINESS & EDUCATION
SevenDimensions
2012-2013
www.7dimensions.com.au
LEARNING RESOURCES
DVDs | Streaming | ONLINE TOOLS | Activities | Workshops

2. Contents
DVDs & RESOURCES PAGE
Guide to Icons Business
Closed Captioned for hearing impaired 7DTV Streaming 3
7D Learning Events 4
Leader’s Guide included as PDF on disk - Switch On Series NEW 2011 5
includes activities, key points, handouts.
Cutting Edge Communication Comedy Series NEW 2012 6
Award Winner Online Assessment Tools and Books 10
Designed by Australian psychologists Difficult People and Situations Series NEW 11
Eve Ash & Peter Quarry ©TrainingPoint.Net Workplace Excellence Series NEW 12
DVD (PAL & NTSC available) Job Interview Success Series NEW 14
Selection Interview Skills Series NEW 15
Streaming format
Meetings and Motivation NEW 16
Interactive CD ROM Q & A Series - Skills for Supervisors NEW 17
CD ROM Sales & Service Masterclass Series NEW 18
Hotlines Phone Skills Series 19
Duty of Care Series 20
Contact or follow us Take Away Training Series NEW 22
Learning A La Carte Series NEW 29
youtube.com/user/7dimensionsTrailers Coaching Skills 34
Appraisals & Feedback Skills 35
facebook.com/pages/Seven-Dimensions/ Communication & Teamwork 36
People Skills Series 37
@7_dimensions Managing Change 38
Fun Learning 39
info@7dimensions.com.au Timeless Classics 40
Schools and Community
7dimensionsblog.wordpress.com Teaching and Learning NEW 41
Youth Communication & Wellbeing 42
Finding My Magic NEW 43
Teenagers’ Guide to the Galaxy 44
Sexual Health NEW 45
Community Health and Wellbeing 46
7D Price List 47
7D Order Form 48
English at Work (ESL) Programs
Cutting Edge English at Work ESL Kits NEW 2012 9
Rate-Me iPhone App Hello Australia 40
Are you an effective leader?
Are you stress free?
Take the tests to find out more! All prices quoted within are in Australian Dollars (AUD)
©COPYRIGHT WARNING SEVEN DIMENSIONS PTY LTD (7D) was founded in 1979 by Eve Ash, who
All programs in this catalogue are copyright. It is illegal with fellow psychologist Peter Quarry, created the Ash.Quarry (AQ) range
to copy any program, or part of any program, for archival (now owned by TrainingPoint.Net) and 40 Skill Indicator Assessment Tools
or any other purpose. Our DVDs may only be used on (now owned by TFC). With over 500 films and videos and 150 international
a single screen viewing device. It is illegal to distribute awards for creativity and excellence, 7D is still going strong with new titles
or broadcast our programs by any means or through produced each year and all available as DVDs or streamed through
any electronic or digital network (eg: intranet, internet,
satellite, CCTV, mobile network) without prior purchase
of an Electronic License or 7DTV pay per view. www.7d-tv.com

3. GHT
S TRAIOUR
TO YEEN
SCR
S T R E A M I N G
7DTV Streaming - a learning menu of 400 titles
An exciting alternative to DVDs!
7DTV – a powerful training solution
• Streaming for any organisation size
• Build skills and enjoy learning
• Deliver quality training to staff in any location
• Respond to training needs cost effectively
• Different payment and licensing plans to suit you
CONVENIENT QUICK IMMEDIATE
A full library of learning videos 7DTV – our videos provide strategies Internet access makes it easy.
anywhere, anytime. and skills in just 15 minutes. No software or file downloads.
Geographic location is no longer Ideal for busy people and No more managing DVDs.
a barrier for training your staff. overloaded schedules.
Delievery Options and Prices
1. Pay Per View 2. Enterprise Licence
Programs streamed direct to you Host your own files. Program files Step 3: How many students/staff?
from 7DTV server on demand. provided to stream from your server.
File formats to suit your needs: No of staff/students Multiply price by
View any title just in time to grab skills Windows media, QuickTime, Flash. 200 0.25
before a meeting or event. 200-499 0.5
7DTV Management Tracking option provides
reports of employees who are taking up the 500-999 0.75
opportunity to build skills. 1,000-4,999 1
USES* $
5,000-9,999 1.1
1-9 27.50 each CALCULATE PRICE 10,000-24,999 1.2
10- 49 22.00 each Step 1: Begin with retail price of DVD/s 25,000-49,999 1.3
50-199 16.50 each Step 2: Choose licence duration 50,000-100,000 1.4
Licence duration Multiply price by 100,000 1.5
200-499 11.00 each
1 year 2 Step 4: iscount by 20% if you are
D
500-999 8.80 each
2 years 2.5 an educational institution
1000-4999 7.70 each 3 years 3 Step 5: DD One-off Media prep fee:
A
5000+ 6.60 each 5 years 4 $220 PLUS $22 per title
*One ‘use’ will provide 3 opportunities within 10 years 6 Try our easy-to-use 7DTV licence calculator
48 hours to view the program In perpetuity 9
www.7d-tv.com
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www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
3

4. lar
opuestS!
P
Requ 7D Learning Events
Have fun while you learn
WHAT ARE YOUR Sample topics:
GROUP’S NEEDS? • Build a brilliant team
The objective: • Handling difficult people with ease
Skills? Motivate change? Knowledge? • How to create a winning mindset
The audience: • Inspirational leadership
Who? What level? Why? • Meeting and facilitation skills
Opportunity: • Public speaking with impact, not
When? Where? Duration? fear!
Type: • Keeping sane and successful
Workshop? Conference keynote? without stress
Interactive? Webinar? Team fun?
• Manager as coach and psychologist
Take away: • Planning for results
Notes? Handouts? Books?
• Selection interview skills
Evaluation: • Service excellence skills
Skill assessment? Workshop evaluation?
OUR SOLUTIONS “Eve, your presentation was amazing. You captured the
audience’s attention with ease. It was refreshing and very
Inspire your people with well received.”
workshops or keynotes Robyn Larson, General Manager - Victoria, AMCHAM
“Eve Ash is an extraordinary business woman
1. Off the shelf – do it yourself! and exceptional public speaker. Her education and
We help you choose one or more titles to suit experience as both a psychologist and training producer/
practitioner coupled with her reputation in the training
your specific event and audience - you can
development industry at large speak volumes about
screen in-house, or use 7DTV and we can her credibility and impact on behavior change. If you
advise on activity sheets, quizzes and discussion are seeking a highly dynamic and enthusiastic speaker-
questions to energise your sessions. -someone who brings both depth and breadth to a
presentation along with humor, I highly recommend
Try using Skill Assessment Tools before
you consider Eve Ash.”
and/or after the event. Laura Bernstein, VisionPoint USA
“Inspiring, relevant, valuable and motivational.
2. Tailored event with 7D facilitator Her message was delivered clearly and she engaged
Psychologist Eve Ash or one of our team can our attendees. It is rare to find a presenter who leaves
provide a motivational keynote, group workshop, the audience wanting more...”
planning day or team building session right in Sadhana Smiles, Director, RealChange
your business or at your next conference.
‘Eve was absolutely fantastic, engaging, professional,
humorous… accommodating, thorough, organised
and addressed all of our topic and issue requirements,
Eve Ash is an entertaining and experienced public staff loved her.”
PRICE speaker, MC and business facilitator, who delights Rachel Matthews, SW TAFE
Do it Yourself Workshops in a challenge and gets great audience reaction.
$500+ She has been keynote speaker at a wide range of events “… informed, entertaining, accessible, and above all,
and conferences, presenting to CEOs, senior executives memorable. .. impeccably presented, displays appropriate
Keynotes and Workshops and staff at all levels and from all backgrounds. tone, energy and delivery style variation. Anecdotes were
used to perfection.”
$2000 -$6000 eveash.com Bizsmart Conference, Banyule City Council
Distributed by SEVEN DIMENSIONS PTY LTD
www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
4

5. SWITCH ON
series
2011
Inspire a positive attitude in everyone
Set of 5 new DVDs 1. Switch On Everyone
SWITCH01 | ISBN: 978-1-921910-94-4
SWITCH ON CULTURE
Create a positive culture in your workplace 7 minutes Create engagement
with this powerful motivational series. Develop a positive motivating culture with a switched on culture
Each program shows a range of typical with everyone: in your workplace
thinking patterns and behaviors that • Keep staff on track in tough times
underpin workplace performance. See how • Encourage managers to lead by example A fun psychological approach
negative messages can be transformed. • Create unity and inspire best performance
The series is created by psychologist
SWITCH ON POSITIVE MESSAGES! Eve Ash and uses her notion of ‘scripts’
or ‘messages’ in our head that help us
For conferences, workshops, meetings and 2. Switch On Respect or hinder us at work.
personal screens. Help your team ‘audit’ SWITCH02 | ISBN: 978-1-921910-95-1
and replace negative thoughts so they 6 minutes • The power of success starts with the
communicate effectively and achieve success. Ideal for attitudinal and diversity training: way we think. We all have the power to
• Ensure respect within diverse teams choose our own ‘messages’ or mood.
• Encourage inclusive behaviors • Positive messages and affirmations
• Create a harmonious environment make us feel good, help us communicate
effectively and achieve results.
• Negative thoughts de-motivate and
3. Switch On Service hold us back, keep us stuck in the past
SWITCH03 | ISBN: 978-1-921910-96-8 and often create conflict.
6 minutes
Deliver quality service to internal and
external customers:
• Develop winning service attitudes
• Help staff make everyone feel special
• Handle difficult customers and problems
4. Switch On Caring
SWITCH04 | ISBN: 978-1-921910-97-5
6 minutes Created by psychologist Eve Ash.
© SEVEN DIMENSIONS
For health care professionals, helpers and
LEADER’S GUIDES
PDF on each DVD with service staff: Use 5 DVDs and SWITCH ON buttons
discussion questions, • Manage stress and emotions effectively to create a switched on culture.
activities, handouts • Inspire thoughtful caring actions
and full scripts. • Reinforce feelings of job satisfaction
PRICE
Set of 5 DVDs
$935 5. Switch On Assertiveness
SWITCH05 | ISBN 978-1-921910-98-2
STOCKCODE: SWITCHSET5
6 minutes
ISBN:978-1-921910-99-9
Develop effective assertive communication
1 DVD $275 each skills:
2-4 DVDs $220 each • Replace aggressive bullying behavior
5+ DVDs $187 each • Develop assertive thinking patterns
7DTV Streaming option available • Learn to speak up confidently
Produced and distributed by SEVEN DIMENSIONS PTY LTD
www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
5

6. Cutting Edge
Communication
COMEDY SERIES
EW
N 12
20 Laugh and communicate effectively
1. Creating Positive Impressions
6 minutes CEC01 | ISBN: 978-1-921910-01-2
Carol and her team are rude, vague
Set of 36 new DVDs and miss opportunities to impress.
A powerful series on hot topics • Make everyone welcome
everyone can enjoy. Short, sharp • Demonstrate expertise
and funny with simple messages • Always be professional
and skills for everyone. • Build ongoing relationships
Created by psychologist Eve Ash
and comedienne Erin Brown,
2. eveloping Successful
D
and featuring a talented group
Mindsets
7 minutes CEC02 | ISBN: 978-1-921910-02-9
5. Overcoming Disempowerment
of comedy performers.
Steve’s negativity is now contagious. 7 minutes CEC05 | ISBN: 978-1-921910-05-0
Wishing, whining and wasting time
Michael is upset about Carol’s bullying,
must change. and Marcus tries to inspire her to lead.
• Focus on strengths • Acknowledge effort
• Show persistence • Be constructive and supportive
• Build confidence by learning • Accentuate the strengths
• Work effectively to save time • Set realistic goals
3. Giving Hygiene Feedback 6. Embracing New Ideas
9 minutes CEC03 | ISBN: 978-1-921910-03-6
7 minutes CEC06 | ISBN: 978-1-921910-06-7
It’s wrong to be nasty, make jokes or
Marcus encourages the group to share
leave unsubtle gifts for feedback. new ideas but nobody likes his idea:
• Use a personal approach • Be open to everyone
PRICE • Be direct • Compliment and share
• Be sensitive with words • Listen and discuss
Set of 36 DVDs
• Explain you care • Voice ideas so they grow
$4752
STOCKCODE: CEC36SET
ISBN: 978-1-921910-41-8 7. Accepting Change
LEADER’S GUIDE 5 minutes CEC07 | ISBN: 978-1-921910-07-4
PDF ON EACH DISC
1 DVD $275
Everyone is frustrated and resisting
2-4 DVDs $220 EACH change. Steve helps them progress.
5-10 DVDs $187 EACH
• Limit the venting
11-19 DVDs $165 EACH
• Consider advantages
20-35 DVDs $143 EACH
• Explore options
36+ DVDs $132 EACH
• Enjoy moving forward
CUTTING EDGE ENGLISH AT WORK
2 ESL KITS (TOTAL 20 DVDs) $2640
STOCKCODE: CEESETAB 4. Surviving Team Conflicts
6 minutes CEC04 | ISBN: 978-1-921910-04-3
EACH ESL KIT (BOX 10 DVDs) $1430 Carol communicates openly to resolve
STOCKCODES: CEESETA | CEESETB
aggression and lack of assertiveness
CUTTING EDGE MEGA LIBRARY in her team.
FULL SET OF 56 (36 TITLES + 2 ESL KITS) • Discuss and resolve issues
$6600 • Speak assertively
STOCKCODE: CECMEGASET • Communicate with care
ISBN: 978-1-921910-45-6
• Make others feel special
Streaming options available
Distributed by SEVEN DIMENSIONS PTY LTD
www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
6

7. Cutting Edge
EW
N 12
Communication
20
COMEDY SERIES
Comedy at work is motivating!
11. Understanding Accountability
6 minutes CEC11 | ISBN: 978-1-921910-11-1
Lack of accountability is a problem, so
Carol wants instant commitment or else.
• Share examples to make it clear
• Agree what is expected of everyone
• Share pride in being accountable
• Review and reward achievements
8. Surviving Stress and Burnout 12. Creating a No-Blame Culture
7 minutes CEC12 | ISBN: 978-1-921910-12-8
8 minutes CEC08 | ISBN: 978-1-921910-08-1
Everyone is blamed when Carol’s social
Overload causes anxiety, so Marcus
responsibility strategy goes horribly wrong.
offers a way for everyone to reduce
stress, but it backfires. • Be brave and openly share mistakes
• Assess impact and reinforce positives
• Discuss your concerns constructively
• Discuss best actions to fix problems
• Talk to a friend or professional
• See opportunities to learn and innovate
• Care about people around you
• Ask for help when overwhelmed.
13. Ensuring a Respectful
Workplace 15. Giving Managers Feedback
9. Breaking Bullying 8 minutes CEC13 | ISBN: 978-1-921910-13-5 8 minutes CEC15 | ISBN: 978-1-921910-15-9
8 minutes CEC09 | ISBN: 978-1-921910-09-8
Insensitive racist remarks and talking Managers need feedback to improve
Bullying is harmful so Marcus offers a behind people’s backs cause hurt all round. but they don’t always like what they hear.
radical bullying prevention training session.
• Think before you speak • Offer suggestions for positive change
• Make prevention training a priority
• Always maintain respect • Give positive and constructive feedback
• Clarify what constitutes bullying
• Give professional feedback directly • Provide specific factual examples
• Ensure everyone feels safe
• Get back on your horse • Explain concerns and agree on actions
• Make sure all bullying is stopped
10. Handling Tricky Appraisals 16. Staying Motivated at Work
9 minutes CEC10 | ISBN: 978-1-921910-10-4 8 minutes CEC16 | ISBN: 978-1-921910-16-6
Carol rates herself high but her Some people feel flat and don’t realize
performance appraisal is full of conflict what motivates them to improve.
and surprise. • Find ways to motivate your team
• Prepare the person for what to expect • Show interest in people and ideas
• Discuss specific ways to improve • Give and receive feedback to improve
• Reward achievements as agreed • Uncover what inspires you to do well
• Remain calm and focus on goals
© SEVEN DIMENSIONS
LEADER’S NOTES
PDF on each DVD with 14. De-Cluttering the Office
discussion questions, 8 minutes CEC14 | ISBN: 978-1-921910-14-2
activities, handouts and The office is a mess so Carol introduces
PPT slides. new rules to ensure a safe clean workplace.
LEADER’S GUIDE
PDF ON EACH DISC
Set of 36 DVDs • Look around and see the visual impact
STOCKCODE: CEC36SET • Explain safety and security concerns
ISBN: 978-1-921910-41-8 • Set consistent standards for tidiness
Streaming options available • Take pride in celebrating clean areas
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www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
2
7

8. Cutting Edge
Communication
COMEDY SERIES
W
NE12
20 Laugh, discuss and have fun learning
Set of 36 New DVDs 23. Building Relationships
CEC23 | ISBN: 978-1-921910-26-5
Training with these short, sharp Marcus creates a speed dating training
comedy programs of 7-9 minutes will session for staff to learn the best ways
be like offering staff time to watch to build rapport and develop positive
a favorite TV show! Each hilarious relationships.
program is designed by psychologist
Eve Ash to deliver key points on hot
24. Presenting with Passion
CEC24 | ISBN: 978-1-921910-27-2
topics every workplace must consider.
Carol facilitates a training session for staff to
Imagine having learners ask for more! present with passion by teaching them how to
change their style from BLAND to GRAND, so
English at Work 17. Appreciating Diversity
they have more impact.
The Cutting Edge titles provide an CEC17 | ISBN: 978-1-921910-20-3 25. Planning and Organizing
excellent resource for teaching Marcus hires two non-English speakers, to CEC25 | ISBN: 978-1-921910-28-9
English at work in a fresh and dynamic develop diversity at work. Now everyone must Serena discovers Marcus and Carol have not
help Carlos and Tammy to get up to speed. organized the annual conference, and their lack
way, and also ideal for ESL classes.
of planning backfires. But they soon get organized
Marcus promotes Carlos, the Mexican and start planning effectively.
18. Welcoming New People
cleaner to receptionist, and brings in CEC18 | ISBN: 978-1-921910-21-0 26. Supervising Effectively
Tammy from China, after finding her Sherry, the new girl has been forgotten, whilst CEC26 | ISBN:978-1-921910-29-6
on Facebook. Everyone is shocked Carol puts pressure on Carlos and Tammy, Carol is an autocratic manager, Marcus is
because they have such poor English. providing valuable insights into induction. laissez faire, Sam is supportive and Serena
Tammy and Carlos must learn English just wants goals and results and explains how
or lose their jobs. to get there.
19. Listening Actively
CEC19 | ISBN: 978-1-921910-22-7
Carol accuses Marcus of not listening, which
27. Supporting Others
CEC27 | ISBN:978-1-921910-30-2
prompts him to facilitate a training session
for everyone to learn the art of listening A competition to see who can be most
effectively. supportive to Tammy, reveals a range of ways
to support, but not everyone is happy with the
awards.
20. Teaching Greetings
CEC20 | ISBN: 978-1-921910-23-4
Alex is assigned the task of teaching Carlos,
the former Mexican cleaner, the skills for
using names correctly and greeting people at
reception.
21. Facing Social Media
CEC21 | ISBN: 978-1-921910-24-1
© SEVEN DIMENSIONS Sam introduces the new Social Media Policy
LEADER’S NOTES for Cutting Edge, but problems emerge
PDF on each DVD with regarding personal use during work.
discussion questions,
activities, handouts and
PPT slides.
LEADER’S GUIDE
22. Explaining Skillfully
PDF ON EACH DISC
Set of 36 DVDs CEC22 | ISBN: 978-1-921910-25-8
STOCKCODE: CEC36SET When people give English lessons to the new
ISBN: 978-1-921910-41-8 starters, Carlos and Tammy, we see a variety
of skill levels and styles of explaining.
Streaming options available
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8

9. Cutting Edge
W
NE12 Communication
20
COMEDY SERIES
Funny Business and English at Work
30. Stretching the Team 34. Apologizing Carefully
CEC30 | ISBN: 978-1-921910-33-3 CEC34 | ISBN:978-1-921910-37-1
Brittany is the new trainer Marcus has Sam and Michael work on perfecting apologies,
hired to help staff learn to stretch and whilst Serena apologizes to Carol and suggests a
alleviate stiffness at work, but not everyone Sorry Day.
appreciates the session.
35. Behaving Unprofessionally
31. Removing Tension CEC35 | ISBN:978-1-921910-38-8
CEC31 | ISBN: 978-1-921910-34-0 Everyone is trying to clarify what is
Serena is put in an awkward situation when unprofessional behavior, and when it comes
she is dragged into Brittany’s stretch class, to touching, some people step over the line.
but benefits from getting involved.
36. Making Decisions
28. Managing a Complainer 32. Working Safely CEC36 | ISBN:978-1-921910-39-5
CEC28 | ISBN:978-1-921910-31-9 CEC32 | ISBN: 978-1-921910-35-7 Marcus makes a tough decision about who
Carlos struggles to manage Barney’s A surprise birthday party is the setting for a safety gets fired, but Serena over-rules the unethical
complaints, Carol escalates the aggression, awareness session Marcus has arranged so decision, and teaches him to DECIDE
and Marcus brings Barney to tears. everyone can become more alert to risks at work. effectively.
29. Diffusing Anger 33. Negotiating for Results
CEC29 | ISBN:978-1-921910-32-6 CEC33 | ISBN:978-1-921910-36-4
Anger management is the focus of a meeting Steve demonstrates he is the master of
and Marcus encourages staff to develop their negotiation, but almost loses the deal with the
skills for controlling anger. Australian client, after Serena gets in the way.
PRICE 20 New Cutting Edge
Set of 36 DVDs
$4752
English at Work Programs
STOCKCODE: CEC36SET (2 box sets of 10)
ISBN: 978-1-921910-41-8
LEADER’S GUIDE
Trigger scenarios for learning English.
PDF ON EACH DISC Each video has itemized scenarios,
1 DVD $275
grammar and pronunciation tips, and
2-4 DVDs $220 EACH
short clips with explanations of idioms
5-10 DVDs $187 EACH often used at work.
11-19 DVDs $165 EACH
20-35 DVDs $143 EACH Ideal for English as a Second Language
36+ DVDs $132 EACH
(ESL) classes and for organizations with
people who need to improve their English
CUTTING EDGE ENGLISH AT WORK in a working environment.
2 ESL KITS (TOTAL 20 DVDs) $2640
STOCKCODE: CEESETAB The team at Cutting Edge Corporation
give explanations and examples to help
EACH ESL KIT (BOX 10 DVDs) $1430
STOCKCODES: CEESETA | CEESETB Tammy and Carlos improve their English.
Now learners, coaches and teachers can
CUTTING EDGE MEGA LIBRARY
FULL SET OF 56 (36 TITLES + 2 ESL KITS) use these triggers for helping to learn the
$6600 ropes to get up to speed with English.
STOCKCODE: CECMEGASET
ISBN: 978-1-921910-45-6 BOTH BOX SETS OF 10 (20 titles) $2860
Each Box Set of 10 $1430
Streaming options available
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www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
9

10. Online Assessment
Tools Books
Develop yourself and achieve your potential
Skill Indicator Communication Skills
• Communication Skills
Assessment Tools • Assertiveness Skills
• Interviewing Skills
• Listening Skills
• Sales Performance
A range of 41 online tools • Call Skills
Find out how well you work: • Service Skills
• How you rate • Consulting Effectiveness
• How others rate you • Client Relations
• Your strengths
• Your weaknesses Job Indicators
• Accounts Clerk Skills
• Coaching Skills
• Customer Service Skills
• Field Service Engineer Skills Engaging, fun,
• Help Desk Skills
• Nursing Skills self-awareness
• PR and Communications Skills Values Journey Online -a simple
• Purchasing Agent Skills yet highly effective web-based resource
Developed by psychologists Eve Ash • Receptionist Skills to explore personal values and underlying
and Peter Quarry. © TFC • Secretary Skills
motivations.
• Security Guard Skills
Management Skills • Shop Assistant Skills
• Management Skills • Teacher Skills
• Meeting Facilitation • Trainer Skills
• Managing Projects • Waiter Skills
• Managing Change Personal Development Skills
• Team Skills • Stress Management
• Performance Management • Time Management
• Mentoring Effectiveness • Presentation Effectiveness
• Work Effectiveness
2010 AITD Training Excellence Award -
• Conflict Management Excellence in a Learning Resource
PRICE
Skill Indicators – Online* Motivational Books
1-9 $49.95 each
10-24 $44.00 each
25-99 $38.50 each
100-199 $33.00 each
200+ $27.50 each
*Per use/per tool
PRICE PER VALUES JOURNEY
1-9 $198 each
Rewrite Your Life! Rewrite Your Relationships!
7RYL | ISBN: 978-0-14-300135-5 7RYR | ISBN: 978-0-670-04138-1
10-24 $176 each
By Eve Ash Rob Gerrand (Penguin) By Eve Ash Rob Gerrand (Penguin)
25-49 $149 each
50-99 $121 each Practical advice on how to change negative Learn how to recognise conflict patterns,
100+ $99 each thinking into scripts for success, achieve goals resolve issues, maintain healthy
and succeed with presentations, job interviews relationships, survive a break up or even
Motivational Books or tough projects. Overcome blocks to fitness meet someone new. Essential reading
Rewrite Your Life! and happiness, and create a winning mindset for anyone wanting to transform
$24.95 for work and life. their relationships.
Rewrite Your Relationships!
$29.95
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10

11. NE W!
Overcome conflicts and create productive teams
1. Leadership Sins 3. Damage Control
DIFF1 | ISBN: 978-1-921409-68-4 DIFF3 | ISBN: 978-1-921409-70-7
22 minutes (Drama only - 9 minutes) 14 minutes (Two versions of 7 minutes)
David is unaware of how disempowering Tash is faced with an angry customer,
his behaviour has become. Anne gives a quality problem and a team who must
David specific feedback and he improves. learn from mistakes.
Key learning points: Key learning points:
• Open communication and listening • Listen and apologize
• Giving feedback and managing upwards • Offer effective solution
• Supervising to empower and motivate • Solve problem without blame
• Career goal discussions • Continuous improvement for team
Set of 4 new DVDs 2. Personality Clash 4. Bullying Harassment
Dramatized case studies to help DIFF2 | ISBN: 978-1-921409-69-1 DIFF4 | ISBN: 978-1-921409-71-4
people manage difficult work 14 minutes
15 minutes (Four cases 2-6 min each)
situations, communicate effectively Anne’s demands and Kim’s mess
Determine when the line is crossed:
and create a positive team culture. and poor hygiene have created a conflict
which must be resolved with feedback Case 1: Rachel bullies Mark,
but he won’t report it.
Skills for everyone in your team! and open communication.
Case 2: Mike is aggressive with Judy
Key learning points:
who gets upset.
• Diversity and different work styles
• Giving and receiving feedback Case 3: Lee criticizes her team
• Resolving conflict mate’s enthusiasm.
• Open communication Case 4: Claire’s boss is making
unwanted advances.
Key learning points:
• Identify bullying behaviors
• Recognise sexual harassment early
• Discuss actions and consequences
Created by psychologist Eve Ash.
• Discuss prevention strategies
© SEVEN DIMENSIONS
LEADER’S GUIDES
PDF on each DVD with
discussion questions,
activities, handouts
and full scripts.
PRICE
Set of 4 DVDs
$1628 | $495 each
STOCKCODE: DIFFSET
ISBN:978-1-921635-05-2
Streaming Options Available
Distributed by SEVEN DIMENSIONS PTY LTD
www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
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12. W! Workplace
NE Excellence Series
Inspire best practice performance
1. Vision Values
WE1 | ISBN: 978-1-921409-72-1
15 minutess
Be inspired to develop a powerful vision and
values to motivate others:
• Present a powerful vision with clear goals
• Personalize your vision
• Align people to changing vision
• Develop meaningful values
• Demonstrate values with actions
Set of 10 new DVDs • Build values into the culture
4. pen Communication
O
This outstanding series of documentary 2. Inspirational Leadership Teamwork
case study programs was filmed in WE2 | ISBN: 978-1-921409-73-8 WE4 | ISBN: 978-1-921409-75-2
best practice organizations - an online 13 minutes 12 minutes
recruitment business, a travel business, Discover the behaviours, attitudes Learn how to communicate effectively
an Australian city government and a school. and strategies of outstanding leaders: to achieve best results:
• Lead by example • Promote open and honest communication
Meet the managers and staff who provide • Project your passion • Share information, not gossip
powerful insights and strategies for • Drive your decisions • Build collaborative relationships
business success and staff satisfaction. • Empower your champions • Resolve conflict productively
Find out how these organizations achieve • Reach your goals • Create a warm welcome
workplace excellence. • Give time and respect to your people
5. assion for Service
P
© SEVEN DIMENSIONS
3. Motivating Fun
Excellence
LEADER’S GUIDES
Workplace WE5 | ISBN: 978-1-921409-76-9
WE3 | ISBN: 978-1-921409-74-5 12 minutes
PDF on each DVD with
11 minutes
discussion questions, See the difference when people want
activities, handouts Find out why some people love coming
to provide exceptional service:
and full scripts. to work and doing their best:
• Be passionate about your work
• Energize with breakfast
PRICE • Make a positive first impression
• Create a fun caring culture
Set of 10 DVDs • Warm greeting
• ake the workplace desirable
M
$2970 • Fast response
• Use light, colour and design
• Professional image
STOCKCODE: WESET • Encourage staff creativity
• Build friendly relationships
ISBN:978-1-921635-06-9 • Make work spaces comfortable
• Know your product
• Provide relaxing zones for time out
1-2 DVDs $495 each • Understand needs and deliver solutions
• Offer team building activities
3-5 DVDs $407 each • Turn complaints into commendations
• Meet, celebrate and socialize
6+ DVDs $363 each
Streaming Options Available
Distributed by SEVEN DIMENSIONS PTY LTD
www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
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13. Workplace
Excellence Series
Ideal for managers, teams and staff at all levels
6. nnovation Continuous
I
Improvement
WE6 | ISBN: 978-1-921409-77-6
12 minutes
Inspire everyone to be creative, offer
suggestions and make improvements:
• Identify opportunities to improve
• evelop new ideas
D
• Brainstorm ideas
• Replicate others’ success
• Use think tanks
• Implement initiatives
• Evaluate and learn
7. Green Giving 9. Wellbeing Balance
WE7 | ISBN: 978-1-921409-78-3 WE9 | ISBN: 978-1-921409-80-6
11 minutes 11 minutes
Find out how easy it is to make a difference Discover how healthy people with
at work and for the environment: work/life balance will be happier
• Implement green initiatives and more productive:
• Give back • Feel the benefits of exercise
• Use targets to achieve results • Offer health initiatives and activities
• Respond to crises • Encourage staff to be active
Created by psychologist Eve Ash.
• Communicate and educate • Be proactive about safety
• Commit to change • Implement policies for work-life balance
© SEVEN DIMENSIONS
LEADER’S GUIDES 8. Recognition Feedback 10. Employer of Choice
PDF on each DVD with
WE8 | ISBN: 978-1-921409-79-0 WE10 | ISBN: 978-1-921409-81-3
discussion questions,
activities, handouts 13 minutes 11 minutes
and full scripts. Motivate people, develop skills and improve Find out how to be a respected and award
work performance: winning employer:
PRICE • Give immediate recognition and feedback • Create a culture of pride
Set of 10 DVDs
• Guide with goals • Promote yourself as an employer
$2970 • Conduct regular performance appraisals of choice
STOCKCODE: WESET • Be constructive with feedback • Recruit the best people
ISBN:978-1-921635-06-9 • mplement feedback tools
I • Provide development opportunities
• 360° feedback • Offer flexible work arrangements
1-2 DVDs $495 each
• Climate surveys • Be family friendly
3-5 DVDs $407 each
• Mystery shopping
6+ DVDs $363 each
• Exit interviews
Streaming Options Available
• Be creative with recognition
Distributed by SEVEN DIMENSIONS PTY LTD
www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
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14. W! Job Interview
NE Success Series
A must for everyone wanting to succeed at job interviews
1. ob Interviews –
J
No Surprises
JISS1 | ISBN: 978-1-921409-03-5
12 minutes
Be prepared by knowing types of questions,
panels and challenges you might face.
2. ositive Mindset
P
for Interviews
JISS2 | ISBN: 978-1-921409-04-2
Set of 14 new DVDs 12 minutes
Learn strategies to reduce anxiety and use
Case studies with practical advice
positive body language to give you an edge.
to help build confidence. 9. adetships – Students
C
A comprehensive library resource 3. kills for Answering
S Face a Panel
for schools, colleges, universities Questions JISS9 | ISBN: 978-1-921409-11-0
JISS3 | ISBN: 978-1-921409-05-9 20 minutes
and job centres, created by Eve Ash. 16 minutes A successful online application is only a start.
Learn to answer challenging questions, emphasise Be ready for panel interviews and scenario
your strengths and give winning responses. questions.
4. how Enthusiasm
S 10. Group Assessment
Confidence Interview
JISS4 | ISBN: 978-1-921409-06-6 JISS10 | ISBN: 978-1-921409-12-7
8 minutes 17 minutes
Be proactive, know about the business, show Learn skills for a group interview assessment
interest, give examples and ask great questions. with on the spot performance challenges.
5. eceptionist Interviews
R 11. Graduate Interviews
JISS5 | ISBN: 978-1-921409-07-3 JISS11 | ISBN: 978-1-921409-13-4
14 minutes 19 minutes
© SEVEN DIMENSIONS After three applicants try for the receptionist job When two excellent applicants are equal,
LEADER’S GUIDES we hear the employer’s advice for improvement. find out what will determine who succeeds.
PDF on each DVD with 6. afé Interviews –
C 12. Office Interview –
discussion questions,
activities, handouts Mistakes Success Confidence Persistence
JISS6 | ISBN: 978-1-921409-08-0 JISS12 | IISBN 978-1-921409-14-1
and full scripts.
15 minutes 15 minutes
PRICE Classics mistakes and lack of experience are Success follows from persistence, confidence,
Set of 14 DVDs turned around by enthusiasm and initiative. and outstanding answers.
$1995 7. Event Assistant Interviews 13. Success at Every Level
STOCKCODE: JISSSET JISS7 | ISBN: 978-1-921409-09-7 JISS13 | ISBN: 978-1-921409-15-8
ISBN: 978-1-921635-02-1 18 minutes 19 minutes
Overcome lack of experience by performing Experienced applicants demonstrate positive
1-3 DVDs $275 each
well and standing out from the crowd. skills for reception, property and sales jobs.
4-9 DVDs $220 each
10-13 DVDs $220 each 8. Customer Service Role Plays 14. Pitching Your Business
JISS8 | ISBN: 978-1-921409-10-3 JISS14 | ISBN: 978-1-921409-16-5
SPECIAL SCHOOL PRICE FOR SET:
19 minutes 6 minutes
$1386 SET | $187 each | 4-9 $132 each
Learn how to perform well in role-play scenarios Learn 20 practical tips when pitching your
Streaming Options Available business to an unknown client prospect.
as they are increasingly used as work tests.
Distributed by SEVEN DIMENSIONS PTY LTD
www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
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15. W! Selection Interview
NE Skills Series
Select the right people - avoid costly hiring mistakes!
1. ody Language Rapport
B
in Interviewing
SIS1 | ISBN: 978-1-921409-17-2
10 minutes
Find out the five best ways to put applicants
at ease during interviews.
2. Question Types in Interviews
SIS2 | ISBN: 978-1-921409-18-9
12 minutes
Learn use of open, closed, situational,
behavioural and probing questions.
3. Office Manager Interview 7. Property Manager Interview
Set of 12 new DVDs SIS3 | ISBN: 978-1-921409-19-6
18 minutes
SIS7 | ISBN: 978-1-921409-23-3
13 minutes - 2 versions
Dramatised scenarios for Specific job with challenging questions,
Review a full case study and evaluate
managers to develop their skills on both sides. includes version with 17 key points.
interviewing skills.
4. Anna or Mat? 8. ssessment Centre
A
SIS4 | ISBN: 978-1-921409-20-2 Interviews
22 minutes SIS8 | ISBN: 978-1-921409-24-0
Who is better suited to the job and what 13 34 minutes – 2 versions
else is needed to find out? Group interview with 5 applicants and panel
of 5 to assess leadership competencies.
5. Interviewing for Receptionist
SIS5 | ISBN: 978-1-921409-21-9 9. ehavioural
B
10 minutes - 2 versions Interview Triggers
Created by Case study and review, includes SIS9 | ISBN: 978-1-921409-25-7
psychologist version with 20 key points. 24 minutes
Eve Ash. Assess behavioural and situational
6. Sales Rep Interview interviewing effectiveness in 18 scenarios.
SIS6 | ISBN: 978-1-921409-22-6
© SEVEN DIMENSIONS 14 minutes - 2 versions 10. Role Plays Work Tests
LEADER’S GUIDES Challenging questions to assess skills, SIS10 | ISBN: 978-1-921409-26-4
PDF on each DVD with includes version with 15 key points. 13 minutes
discussion questions, How to use role-plays and work tests
activities, handouts to compare and find best applicant.
and full scripts.
11. Interviewing Panels
PRICE SIS11 | ISBN: 978-1-921409-27-1
Set of 12 DVDs 11 20 minutes
$2970 Essential DOs and DON’Ts for an effective
STOCKCODE: SISSET panel interview, plus case study.
ISBN:978-1-921635-03-8
12. Reference Check
1-3 DVDs $385 each SIS12 | ISBN: 978-1-921409-28-8
4+ DVDs $330 each 8 minutes
Streaming Options Available An excellent checklist for good quality
reference checks when contacting referees.
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16. Meetings and
Motivation
Effective meetings motivated people
2 New Meeting DVDs 1. Meeting Case Study
MEETCASE | ISBN: 978-1-921409-82-0
2. Meeting Segments
MEETSEG | ISBN: 978-1-921409-29-5
Dramatized case studies of meetings 18 minutes 33 minutes (6 parts 3-9 minutes each)
Sadhana’s team range in age and nationality A trigger series on group assessment
and they have trouble agreeing on issues to develop skills - recall, minute-taking,
at their meeting. They have an agenda presentation and facilitation.
but Sadhana has to keep in control to stay Ideal for meeting facilitators and trainers,
on track. and anyone who attends a meeting and
Key learning points: wants to create impact, or is required to
• Using agendas to plan and control take minutes. Any segment can be used
• Taking minutes and listing actions as a stand-alone.
• Inviting and controlling competing views Key learning points:
• Resolving conflict and managing • Solving problems in groups
disruptions • Briefing a group to undertake a task
• Clarifying, summarizing and explaining • Reviewing presentation and performance
Created by psychologist Eve Ash.
• Managing decision-making and voting in a group
© SEVEN DIMENSIONS to ensure agreement. • Reaching consensus on a decision
LEADER’S GUIDES • Group dynamics and observers
PDF on each DVD includes
discussion questions,
activities, handouts
and full scripts.
PRICE
Meetings Series
Set of 2 DVDs
$770 | $385 each
STOCKCODE: MEETSET
ISBN: 978-1-921910-93-7
Streaming options available
Getting Motivated
© EVE ASH PTY LTD GETMOT | ISBN: 978-1-921409-67-7
LEADER’S GUIDE 8 minutes (4 x 2min animated episodes)
PDF on each DVD includes A fun cartoon series about Jack and his
discussion questions, negative colleague Jane.
activities, handouts
Key learning points:
and full scripts.
• Create a positive mindset
PRICE • Develop helpful service attitudes
$495 • Negative Land of W blocks success
• Negative scripts can be rewritten
Streaming Options Available • Positive scripts motivate to achieve goals
An icebreaker for events with your team
Distributed by SEVEN DIMENSIONS PTY LTD
www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
16

17. NE W!
Series
SERIES
Skills for supervisors and high achievers
Set of 8 new DVDs 1. elegating and Empowering
D
QA01 | ISBN: 978-1-921635-44-1
5. Ethical Behaviour
QA05 | ISBN: 978-1-921635-48-9
Ideal resources for managers 13 minutes 13 minutes
and team leaders to develop their Key techniques to be effective: • Know ethics and social responsibility:
supervisory skills. • Overcome resistance • Handling unethical colleague
Psychologists Peter Quarry and Eve Ash • Empower – risks and accountability • Making actions public
provide clear, useful tips and strategies • Plan, coach, reward, avoid perfectionism • Confidentiality breaches
to help viewers solve problems.
2. ifficult Appraisal Situations
D 6. nspiring Your Team
I
QA02 | ISBN: 978-1-921635-45-8 With a Vision
13 minutes QA06 | ISBN: 978-1-921635-49-6
How to improve appraisals: 12 minutes
• Problem managers and poor performers How to use the power of a vision:
• Career conversations, goals, feedback • Managing an unmotivated team
• Agree standards with staff • Enthusiastic role model
• Translate into tangible goals
3. iscrimination
D
7. Manager and Psychologist
in the Workplace QA07 | ISBN: 978-1-921635-50-2
QA03 | ISBN: 978-1-921635-46-5 12 minutes
Instant help with tricky problems 13 minutes Understand people’s behaviours:
Learn what constitutes discrimination:
• Assess needs for individual approach
• Legal implications
• Know adult learning styles
PRICE • Know rights and manage own rights
• Use feedback and recognition
Set of 8 DVDs
$1936 4. ssentials for
E 8. nderstanding Personality
U
STOCKCODE: QASET8 New Managers Differences
QA04 | ISBN: 978-1-921635-47-2 QA08 | ISBN: 978-1-921635-51-9
ISBN: 978-1-921635-43-4
12 minutes 13 minutes
1-2 DVDs $319 each Spend time with team, get early wins: Insights into personality traits:
3+ DVDs $242 each • Coaching and motivating • Planned behaviour change
Straming Optiosn Available • Managing a ‘friend’ • Giving awareness of aggression
• Managing poor performers • How to mediate a clash
Distributed by SEVEN DIMENSIONS PTY LTD
www.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: info@7dimensions.com.au
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18. Sales Service
NE W! Masterclass
Series
Ensure everyone is skilled to serve and sell
Set of 8 new DVDs 1. hat Customers
W
Love and Hate
5. Closing the Sale
SASM05 | ISBN: 978-1-921635-39-7
Psychologist Peter Quarry hosts 12 minutes
SASM01 | ISBN: 978-1-921635-35-9
a panel of sales and service experts 12 minutes Closing with success is natural progression:
who demonstrate and discuss key Engage customers with skills: • Customer commitment stages
skills. Ideal for group training • Punctual, polite, ask permission • Ask progressively, add items
or self-development. • Use open questions to explore needs • Summarise needs, link to product
• Create value and link benefits
6. The Phone as a Friend
2. Selling Yourself First SASM06 | ISBN: 978-1-921635-40-3
SASM02 | ISBN: 978-1-921635-36-6 13 minutes
12 minutes Effective and efficient use phone:
Build customer relationships: • Sell or add on inbound calls
• Build rapport and trust • Do calls early, use SMS, log calls
• Impress with questions and warmth • Effective messages and follow up
• Look professional, be fit and positive
7. Managing Difficult
3. Presenting with Impact Customers and Complaints
SASM03 | ISBN: 978-1-921635-37-3 SASM07 | ISBN: 978-1-921635-41-0
16 minutes 13 minutes
Strategies to impress customers: Turn angry customers into advocates:
• Engaging questions to learn needs • Acknowledge, apologise, allow venting
LEADER’S GUIDES • Listen, encourage, invite questions • Don’t argue or take personally
PDF on each DVD with • Link product benefits to needs • Probe for cause, determine best fix
discussion questions,
activities and handouts 4. Overcoming Objections 8. Working Constructively
PRICE SASM04 | ISBN: 978-1-921635-38-0 in a Sales Team
Set of 8 DVDs 16 minutes SASM08 | ISBN: 978-1-921635-42-7
Learn strategies for typical objections: 13 minutes
$1760 | $319 each
• No need, price, feature or time Achieve best results form the team:
STOCKCODE: SASMSET8 • Acknowledge and normalize feelings • Winning characteristics, value diversity
ISBN: 978-1-921635-34-2 • Use reference examples, features • Promote fun environment
Streaming Options Available and options • Two way feedback, coaching, role model
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