This document summarizes interviews with three consultants about their work and perspectives on personal satisfaction. Steve Rainey is a management consultant who focuses on economic development in South Carolina. Brian Bayless is a process consultant for nuclear security who advises on plant security. Bob Mahony does internal consulting for fundraising at Clemson University. All three described their work helping clients solve problems using their expertise. They noted that effective communication, mutually agreeable outcomes, and not taking failures personally are keys to success and personal satisfaction as a consultant.

1. Consulting: Measuring Personal Satisfaction Dagan Rainey HRD 870

2. What is Consulting? Many different definitions Providing personal or expert advice My definition Giving expert advice on how to solve someone’s problems

3. We All Do Consulting Consulting happens everyday Me a consultant? No way! Blockbuster Game Expert Lacking the “consultant” title but definitely was a consultant. Job duties: Knowledgeable about video gaming Determine and fulfill customer needs Personal Satisfaction Yes and No

4. Interviews Interviewed 3 consultants Steve Rainey Management consultant for readySC Brian Bayless Process/planning consultant within nuclear security Bob Mahony Internal change management consultant for IPTAY

5. Interview Questions How long have you been consulting? What type of consulting do you do? What is a consultant supposed to do? What is the key to being a successful consultant? What is an example of a problem that you have run into while consulting? How much time do you normally require to do your consulting? What kinds of ethical issues do you run into? How do you measure your personal satisfaction?

6. Steve Rainey Management consultant readySC Focus on promoting economic development for the state of South Carolina Consultant for 6 years Most important part of being a consultant: Communication Always arrive at a mutually desired outcome Hard Rock Amusement Park How find and train employees at the lowest cost possible Personal Satisfaction Do the job correctly Accept disappointments, but never consider them faliures

7. Brian Bayless Process/planning consultant Nuclear Security Provides strategies and advice on how to keep nuclear plant secure from terrorist attacks 8 years as a consultant Since 9/11/01,the need for his services has increase Personal definition Possesses expert knowledge on a particular subject and offers his/her advice on how to solve other’s problems Nuclear Power Plant in NC issue Personal Satisfaction Don’t take things personal Do well enough to open eyes

8. Bob Mahony Internal Change Management Consulting IPTAY Representative Programs Pioneer in developing the IPTAY Representative Program Personal Definition: Someone who gives expert advice to someone else in order to assist them in their problem University of North Carolina Issue Personal satisfaction Strive for perfection in everything you do If your ideas are not accepted then reflect on your work and try to broaden your horizons

9. Conclusion We all do consulting Don’t have to have the title of a consultant My personal satisfaction Interviews Future