Your reputation is a foundation - firm or otherwise - on which you build. Do positives outweigh negatives? And until you ask, you simply don't know. We use a range of methods to find out more, including telephone, face-to-face, focus groups, e-surveys and data analysis. We ask your customers, staff, donors, investors and other stakeholders - operate under the Market Research Society code of conduct. We present the findings simply and clearly, giving you concise summaries and the detail.