SlideShare une entreprise Scribd logo
1  sur  27
Chapter 1 -  Introduction to  Operations Management Operations Management
Operations Management is: ,[object Object]
Operations Management is: ,[object Object],[object Object],[object Object]
Typical Organization Chart
What is Role of OM? ,[object Object],[object Object],[object Object],[object Object]
OM’s Transformation Process
OM’s Transformation Role ,[object Object],[object Object],[object Object],[object Object],[object Object]
Goods & Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
On the other hand… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Growth of the Service Sector ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OM Decisions ,[object Object],[object Object],[object Object]
OM Decisions ,[object Object],[object Object],[object Object],[object Object],[object Object]
OM Decisions
Plan of Book-Chapters link to Types of OM Decisions
Historical Development of OM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Historical Development con’t ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Today’s OM Environment ,[object Object],[object Object],[object Object],[object Object]
OM in Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Information Flow
OM Across the Organization ,[object Object],[object Object]
OM Across the  Organization – con’t ,[object Object],[object Object],[object Object],[object Object],[object Object]
Review of Learning Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Review of Learning Objectives – con’t ,[object Object],[object Object]
Chapter 1 Highlights ,[object Object],[object Object],[object Object],[object Object]
Chapter 1 Highlights – con’t ,[object Object],[object Object],[object Object]
?? ,[object Object]
. The leading –edge organizations we call them first response organizations is organized around six dimensions of competitive drivers ,[object Object],[object Object],[object Object],[object Object],[object Object]

Contenu connexe

Tendances

Production and Operation Management(Sarah Olivarez-Cruz)
Production and Operation Management(Sarah Olivarez-Cruz)Production and Operation Management(Sarah Olivarez-Cruz)
Production and Operation Management(Sarah Olivarez-Cruz)Sarah Cruz
 
OPERATIONS MANAGEMENT chapter 1
OPERATIONS MANAGEMENT chapter 1OPERATIONS MANAGEMENT chapter 1
OPERATIONS MANAGEMENT chapter 1MuhammadZeeshan535
 
Operations management
Operations managementOperations management
Operations managementMajid Orakzai
 
Operations management notes
Operations management notesOperations management notes
Operations management notesSomashekar S.M
 
Introduction to operations management
Introduction to operations managementIntroduction to operations management
Introduction to operations managementManish Parihar
 
Operations Management
Operations ManagementOperations Management
Operations ManagementIltafKhokhar1
 
Operations management an overview
Operations management  an overviewOperations management  an overview
Operations management an overviewPrafulla Tekriwal
 
The Advantages Of Operations Management By Jason LeDay
The Advantages Of Operations Management By Jason LeDayThe Advantages Of Operations Management By Jason LeDay
The Advantages Of Operations Management By Jason LeDayJason LeDay
 
Opm101 chapter1
Opm101 chapter1Opm101 chapter1
Opm101 chapter1joadrian1
 
10 Principles Of Ops Management
10 Principles Of Ops Management10 Principles Of Ops Management
10 Principles Of Ops Managementrajjangupta
 
Introduction to Operation Management
Introduction to Operation ManagementIntroduction to Operation Management
Introduction to Operation Managementjasonhian
 
Production and operation management ppt @ bec doms bagalkot
Production and operation management ppt @ bec doms bagalkot Production and operation management ppt @ bec doms bagalkot
Production and operation management ppt @ bec doms bagalkot Babasab Patil
 
Operations and supply chain management
Operations and supply chain managementOperations and supply chain management
Operations and supply chain managementSwatiWalve2
 
Chapter 1 introduction of Operation Management
Chapter 1 introduction of Operation ManagementChapter 1 introduction of Operation Management
Chapter 1 introduction of Operation ManagementAbu Sadat Mohammad Saleh
 
Introduction and History of Operations Management
Introduction and History of Operations ManagementIntroduction and History of Operations Management
Introduction and History of Operations ManagementKarishma Chaudhary
 
Operations & productivity
Operations & productivityOperations & productivity
Operations & productivityRajThakuri
 
Operation management
Operation managementOperation management
Operation managementRajThakuri
 
operation management
operation managementoperation management
operation managementNimra Rajput
 
Lecture note no. 1 introduction to operations management
Lecture note  no. 1 introduction to operations management Lecture note  no. 1 introduction to operations management
Lecture note no. 1 introduction to operations management jackjackjackjack1234
 

Tendances (20)

Production and Operation Management(Sarah Olivarez-Cruz)
Production and Operation Management(Sarah Olivarez-Cruz)Production and Operation Management(Sarah Olivarez-Cruz)
Production and Operation Management(Sarah Olivarez-Cruz)
 
OPERATIONS MANAGEMENT chapter 1
OPERATIONS MANAGEMENT chapter 1OPERATIONS MANAGEMENT chapter 1
OPERATIONS MANAGEMENT chapter 1
 
Operations management
Operations managementOperations management
Operations management
 
Operations management notes
Operations management notesOperations management notes
Operations management notes
 
Introduction to operations management
Introduction to operations managementIntroduction to operations management
Introduction to operations management
 
Operations Management
Operations ManagementOperations Management
Operations Management
 
Operations management an overview
Operations management  an overviewOperations management  an overview
Operations management an overview
 
The Advantages Of Operations Management By Jason LeDay
The Advantages Of Operations Management By Jason LeDayThe Advantages Of Operations Management By Jason LeDay
The Advantages Of Operations Management By Jason LeDay
 
Opm101 chapter1
Opm101 chapter1Opm101 chapter1
Opm101 chapter1
 
10 Principles Of Ops Management
10 Principles Of Ops Management10 Principles Of Ops Management
10 Principles Of Ops Management
 
Introduction to Operation Management
Introduction to Operation ManagementIntroduction to Operation Management
Introduction to Operation Management
 
Operations Management
Operations ManagementOperations Management
Operations Management
 
Production and operation management ppt @ bec doms bagalkot
Production and operation management ppt @ bec doms bagalkot Production and operation management ppt @ bec doms bagalkot
Production and operation management ppt @ bec doms bagalkot
 
Operations and supply chain management
Operations and supply chain managementOperations and supply chain management
Operations and supply chain management
 
Chapter 1 introduction of Operation Management
Chapter 1 introduction of Operation ManagementChapter 1 introduction of Operation Management
Chapter 1 introduction of Operation Management
 
Introduction and History of Operations Management
Introduction and History of Operations ManagementIntroduction and History of Operations Management
Introduction and History of Operations Management
 
Operations & productivity
Operations & productivityOperations & productivity
Operations & productivity
 
Operation management
Operation managementOperation management
Operation management
 
operation management
operation managementoperation management
operation management
 
Lecture note no. 1 introduction to operations management
Lecture note  no. 1 introduction to operations management Lecture note  no. 1 introduction to operations management
Lecture note no. 1 introduction to operations management
 

Similaire à Chap 1

Operations management iqra university
Operations management iqra universityOperations management iqra university
Operations management iqra universityId'rees Waris
 
Operation Management_Module jhsfkudf jhysdfy
Operation Management_Module jhsfkudf jhysdfyOperation Management_Module jhsfkudf jhysdfy
Operation Management_Module jhsfkudf jhysdfyUdayNerahanth
 
Chapter 1 introduction to production management
Chapter 1  introduction to production managementChapter 1  introduction to production management
Chapter 1 introduction to production managementalpha flores
 
operations management @ ppt doms
 operations management @ ppt doms  operations management @ ppt doms
operations management @ ppt doms Babasab Patil
 
Introduction
IntroductionIntroduction
Introductionknksmart
 
Introduction to operational management
Introduction to operational managementIntroduction to operational management
Introduction to operational managementTimotius Febry
 
operation management and operation strategy
operation management and operation strategyoperation management and operation strategy
operation management and operation strategyRohit Kumar
 
Operation Management Chapter one silde presentations
Operation Management Chapter one silde presentationsOperation Management Chapter one silde presentations
Operation Management Chapter one silde presentationsAdisuMasresha
 
Unit I - Introduction to Operations Management.pptx
Unit I - Introduction to Operations Management.pptxUnit I - Introduction to Operations Management.pptx
Unit I - Introduction to Operations Management.pptxHannaViBPolido
 
Operations management Meaning , use , need
Operations management Meaning , use , need Operations management Meaning , use , need
Operations management Meaning , use , need Bibek Prajapati
 
Unit-1 Operations management notes - MBA
Unit-1 Operations management notes - MBAUnit-1 Operations management notes - MBA
Unit-1 Operations management notes - MBAEricPotts6
 

Similaire à Chap 1 (20)

1
11
1
 
Intr. To Om (Chp1)
Intr. To Om (Chp1)Intr. To Om (Chp1)
Intr. To Om (Chp1)
 
Management principles.ppt
Management principles.pptManagement principles.ppt
Management principles.ppt
 
Finance project.ppt
Finance project.pptFinance project.ppt
Finance project.ppt
 
OPM101Chapter1.ppt
OPM101Chapter1.pptOPM101Chapter1.ppt
OPM101Chapter1.ppt
 
Operations management iqra university
Operations management iqra universityOperations management iqra university
Operations management iqra university
 
unit 1.ppt
unit 1.pptunit 1.ppt
unit 1.ppt
 
Operation Management_Module jhsfkudf jhysdfy
Operation Management_Module jhsfkudf jhysdfyOperation Management_Module jhsfkudf jhysdfy
Operation Management_Module jhsfkudf jhysdfy
 
Chapter 1 introduction to production management
Chapter 1  introduction to production managementChapter 1  introduction to production management
Chapter 1 introduction to production management
 
operations management @ ppt doms
 operations management @ ppt doms  operations management @ ppt doms
operations management @ ppt doms
 
ppt som.pdf
ppt som.pdfppt som.pdf
ppt som.pdf
 
Introduction
IntroductionIntroduction
Introduction
 
Introduction to operational management
Introduction to operational managementIntroduction to operational management
Introduction to operational management
 
operation management and operation strategy
operation management and operation strategyoperation management and operation strategy
operation management and operation strategy
 
Operation Management Chapter one silde presentations
Operation Management Chapter one silde presentationsOperation Management Chapter one silde presentations
Operation Management Chapter one silde presentations
 
Unit I - Introduction to Operations Management.pptx
Unit I - Introduction to Operations Management.pptxUnit I - Introduction to Operations Management.pptx
Unit I - Introduction to Operations Management.pptx
 
OM PPT1.pptx
OM PPT1.pptxOM PPT1.pptx
OM PPT1.pptx
 
Operations management Meaning , use , need
Operations management Meaning , use , need Operations management Meaning , use , need
Operations management Meaning , use , need
 
Unit-1 Operations management notes - MBA
Unit-1 Operations management notes - MBAUnit-1 Operations management notes - MBA
Unit-1 Operations management notes - MBA
 
Ch 1 Introduction.ppt
Ch 1 Introduction.pptCh 1 Introduction.ppt
Ch 1 Introduction.ppt
 

Dernier

Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Roomdivyansh0kumar0
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Catalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT      .pdfCatalogue ONG NUOC PPR DE NHAT      .pdf
Catalogue ONG NUOC PPR DE NHAT .pdfOrient Homes
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth MarketingShawn Pang
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...noida100girls
 
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfCatalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfOrient Homes
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewasmakika9823
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Tina Ji
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 

Dernier (20)

Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Catalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT      .pdfCatalogue ONG NUOC PPR DE NHAT      .pdf
Catalogue ONG NUOC PPR DE NHAT .pdf
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Best Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting PartnershipBest Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting Partnership
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
 
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfCatalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
KestrelPro Flyer Japan IT Week 2024 (English)
KestrelPro Flyer Japan IT Week 2024 (English)KestrelPro Flyer Japan IT Week 2024 (English)
KestrelPro Flyer Japan IT Week 2024 (English)
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 

Chap 1

Notes de l'éditeur

  1. Reid & Sanders, Operations management, c Wiley 2010