Our world has changed rapidly due to the easy access of technology in our personal lives. For each aspect of our lives, an app or service is available. This new world, ruled by technology, had a huge impact on organizations worldwide. This is where Microsoft steps in by providing the Modern Workplace with Microsoft 365. A Workplace that makes our work lives easier, fun and efficient. Adoption and Governance are at the foundation of a successful roll-out and high quality Modern Workplace. Jasper Oosterveld, Microsoft MVP & Modern Workplace Consultant, is going to take share his best practices around adoption and governance. This session has a focus around collaboration!
10. • Excellent for informal organization-
wide communication.
• Moderate integration with Office 365
& external services.
• Has been constantly following the
facts for years.
• Future uncertain due to the rise of
Microsoft Teams.
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• Fine for external communication.
• Poor integration with Office 365 &
external services.
• Minimal updates from Microsoft.
• Synchronizing SharePoint content to
Windows Explorer (slightly) increases
adoption.
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• Communicate via persistant chat,
audio & video.
• Top integration with Office 365 &
external services.
• One of the best mobile apps from
Microsoft.
• Full focus from Microsoft.
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• Central storage of documents.
• SharePoint news for sharing formal
news.
• Content management such as
knowledge pages & useful links.
23. • Duplication of teams & content.
• Lack of clarity regarding the purpose
and content of the team.
• Explosion of teams results in
impossible management for IT.
24. • Self-service portal in SharePoint
Online.
• Request process & Flow.
• Digital & smart application form via
PowerApps.
• Automatic roll-out of a team based on
a template.
41. • Enable for projects or assignments.
• Turn off for departments.
• Link to self-service portal &
PowerApps form.
42. • 3rd party cloud storage services.
• Members & guest permissions.
• 3rd party apps.
43. 1. Governance workshop: Create
awareness & gather input for step 2.
2. Governance plan: Process all
information into a plan.
3. Establish a steering committee:
Implementing and monitoring the
Governance plan.
47. 1. Awareness <Milestone> 4. Launch
Together we become aware of
the new way of working.
Everything is determined!
The adoption & migration
approach, policy and design.
Launch time! We launch
teams according to the
prepared plans.
2. Determine 3. Prepare 5. Challenge
We start with the first
activities. And try everything
out with a pilot group.
We continue to
challenge, to keep
active use high.
We determine the strategy
and adoption resources
materials.
48. • Current and desired situation.
• Vision and objectives.
• Roles & Responsibilities.
• Success factors & risks.
• Inventory of stakeholders.
49. • Personas and scenarios.
• Communication plan.
• Launch campaign (strategy).
• Training program.
50. • Setting up adoption dashboard.
• Set up a support site with Microsoft
Teams content.
• Start the community.
• Start communication from sponsor
and best practices.
• Training power users.
51. • Training employees (classroom or
virtual).
• Monitor usage before and after
launch.
• Communicate from sponsor and
success stories.
• Support during the launch.
52. • Monitoring usage as input for
communication and training.
• Contact users (groups).
• Communicate from sponsor, best
practices and successes.
• Training (freshening up and
deep dives).
56. Copyright InSpark
o Microsoft Teams Adoption Playbook
o Microsoft Teams technical documentation
o Office 365 Groups Management
o InSpark Company Connect