Presentation for IntraTeam Event 2017 on the need to take a different approach to risk and compliance to create a culture of innovation on the intranet.

1. Let’s Jam!
Loosen up and let the magic
happen on your ESN

2. Introductions
#IntraTeam17 @sharonodea

3. What are the risks?
Information security
Data privacy and control
Governance
Compliance and monitoring
User behaviour and values
Failure to
realise
project
benefits
#IntraTeam17 @sharonodea

4. Risk continuum
Managed risk
High risk High risk
Anarchy RepressionHigh cost of failure High cost of implementation
sweet spot
#IntraTeam17 @sharonodea

5. Image credit: Wikimedia Commons

6. Image credit: Nick Vidal-Hall/Flickr

7. “Jamming experiences are
worthy of study because
they are an often ecstatic
way of balancing autonomy
and interdependence in
organizing. As such, they
offer a different route, other
than reciprocal disclosure,
to community.”
!
Eric M Eisenberg, 1999, p.139

8. 4 Characteristics of Jamming
▪ Transcendent
▪ Embraces diversity
▪ Fragile
▪ Risky
#IntraTeam17 @sharonodea

9. Preconditions
1. Skill
2. Structure
3. Setting
4. Surrender
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10. “To facilitate jamming experiences, an organization
must create a structure for surrender, within which risk
is rewarded, not punished, and work groups are kept
sufficiently autonomous to ensure the development
and survival of novel ideas.
!
At the same time, jamming requires careful selection
of participants, especially relative to skill levels, so
that poor performers unable to work within themselves
do not limit the rest of the group.”
!
Eric M Eisenberg, 1999, p.158

11. Skill
high
highlow
Flow
Arousal
Anxiety
Worry
Apathy Boredom Relaxation
Control
skill level
challenge
level

12. Collaboration skills
Awareness
of and
capability
with tools
Ability to
work in
virtual teams
‘the zone’
#IntraTeam17 @sharonodea

13. Image credit: Wikimedia Commons

14. Image credit: stevendepolo/Flickr

15. Image credit: Department for International Trade/Flickr

16. Image credit: Pixabay

18. Striking a balance
Managed risk
High risk High risk
Anarchy RepressionHigh cost of failure High cost of implementation
sweet spot
#IntraTeam17 @sharonodea

19. Sharon O’Dea
web: sharonodea.co.uk
email: sharon@sharonodea.co.uk
twitter: @sharonodea
skype: sharonodea