Emotional Intelligence changing human resource functionality - Presentation encompassing the importance of emotional intelligence than intelligence quotient
2. INTRODUCTION
The
human
resource
(HR)
of
an
organization
is
referred
to
as
staff,
personnel
or
employees.
Emotional
intelligence
(EI)
or
emotional
quotient
(EQ)
is
the
ability
of
individuals
to
recognize
their
own
and
other
people's
emotions,
to
discriminate
between
different
feelings
and
label
them
appropriately,
and
to
use
emotional
information
to
guide
thinking
and
behavior.
5. How organizations demotivate and demoralize
employees?
Workload
Lack of autonomy
Skimpy rewards
Loss of connection
Unfairness
Value conflicts
6. Sensitivity Training
“Form of training with the goal of making people more
aware of their own prejudices and more sensitive to
others”.
Talent, productivity and conflict
“It
is
human
capability
and
commitment
which
distinguish
successful
organizations
from
the
rest”.
8. Conclusion
Emotional intelligence has worldwide proven to be a
motivational force compared to intelligence quotient.
People with high emotional intelligence (EI) are often more
successful than people with high intelligence (IQ)