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Emotional Intelligence Changing Human
Resource Functionality	
  
Sheetal Wagh
MBA (First year)
SIBAR, Pune
INTRODUCTION
 The	
   human	
   resource	
   (HR)	
   of	
   an	
   organization	
   is	
   referred	
   to	
   as	
   staff,	
  
personnel	
  or	
  employees.	
  
 Emotional	
  intelligence	
  (EI)	
  or	
  emotional	
  quotient	
  (EQ)	
  is	
  the	
  ability	
  of	
  
individuals	
   to	
   recognize	
   their	
   own	
   and	
   other	
   people's	
   emotions,	
   to	
  
discriminate	
  between	
  different	
  feelings	
  and	
  label	
  them	
  appropriately,	
  and	
  
to	
  use	
  emotional	
  information	
  to	
  guide	
  thinking	
  and	
  behavior.	
  
John Mayer Peter Salovey Daniel Goleman
How organizations demotivate and demoralize
employees?
 Workload
 Lack of autonomy
 Skimpy rewards
 Loss of connection
 Unfairness
 Value conflicts
Sensitivity Training
“Form of training with the goal of making people more
aware of their own prejudices and more sensitive to
others”.
Talent, productivity and conflict
“It	
  is	
  human	
  capability	
  and	
  commitment	
  which	
  
distinguish	
  successful	
  organizations	
  from	
  the	
  rest”.	
  
Role of Mentor
Conclusion
  Emotional intelligence has worldwide proven to be a
motivational force compared to intelligence quotient.
  People with high emotional intelligence (EI) are often more
successful than people with high intelligence (IQ)
THANK	
  YOU	
  

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Emotional Intelligence changing human resource functionality

  • 1. Emotional Intelligence Changing Human Resource Functionality   Sheetal Wagh MBA (First year) SIBAR, Pune
  • 2. INTRODUCTION  The   human   resource   (HR)   of   an   organization   is   referred   to   as   staff,   personnel  or  employees.    Emotional  intelligence  (EI)  or  emotional  quotient  (EQ)  is  the  ability  of   individuals   to   recognize   their   own   and   other   people's   emotions,   to   discriminate  between  different  feelings  and  label  them  appropriately,  and   to  use  emotional  information  to  guide  thinking  and  behavior.  
  • 3. John Mayer Peter Salovey Daniel Goleman
  • 4.
  • 5. How organizations demotivate and demoralize employees?  Workload  Lack of autonomy  Skimpy rewards  Loss of connection  Unfairness  Value conflicts
  • 6. Sensitivity Training “Form of training with the goal of making people more aware of their own prejudices and more sensitive to others”. Talent, productivity and conflict “It  is  human  capability  and  commitment  which   distinguish  successful  organizations  from  the  rest”.  
  • 8. Conclusion   Emotional intelligence has worldwide proven to be a motivational force compared to intelligence quotient.   People with high emotional intelligence (EI) are often more successful than people with high intelligence (IQ)