Softskills for success

2. Content
1
• General
introduction
2
• Soft skills
3
• Practices
Introduction 2

3. Part 1
General introduction
Introduction 3

4. History
• Vietskills program
• Student’s Survey and Feedback- 2009
• Subject: Skills development – built in 2010
• Lecturers from different FTU’s departments
• Website:www.vietskills.net
• Office: Block A, Room1006 (Quality Assurance Center)
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5. Content
• Name
– Soft skills training/ Study and working skills
– Skill development
• Skills
– Positive thinking
– Time management
– Teamwork
– Communication and Presentation skill
• Why?
• Objectives
– Useful and effective living and studying
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6. Structure
• Credit: 3
• Time allocation
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Introduction
Positive thinking
Time management
Communication and presentation
Teamwork
1
2
3
4
3

7. Teaching methodology
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•Discussions
•Role plays
•Games
Groupwork
•Exercises
•Exercises
Practices
•Feeling
•Awareness
•Action
Experiences

8. Evaluation
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Attendance
10%
Attendance
Midterm
40%
Group-work
project
Final Test
50%
Multiple
choices

9. Part 2
• Introduction to Skills
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10. What are skills?
– What are skills?
– What do you learn skills for?
– What/Which skills do you lack?
– How do you do to acquire needed skills?

11. What are skills
Thourough
understanding
Frequent
practices
SKILLS
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12. What are skills?
Knowledge
• Theoretical information acquired about any subject
• Can be learnt
Skills
• Practical application of that knowledge
• Practical exposure and can be in-born
• Both knowledge and Skill are required to master a
field of study
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13. What are skills?
Hard skill
• Acquired by training from schools or self
studying
• Basic/ foundation
Soft skill
• Attained from practical exposure
• Essential
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14. What are soft skills?
Soft Skills are Character
Skills acquired through
an individual’s
upbringing, family
values, and society’s
expectations
• Courtesy of Don C.
Bramlett,

15. Soft skills
Soft skill is the
ability required and
expected from
persons for finding
a suitable job, its
maintenance and
promotion

16. What are the Soft Skills?
• Communication skills
• Body language
• Written communication
skills
• Presentation skills
• Team work
• Professional ethics
• Interpersonal skills
• Time and stress
management
• Leadership skills

18. Importance of soft skills
To handle interpersonal relations
 To take appropriate decisions
 To communicate effectively
To have good impression and impact to gain
professional development

19. HARD SKILLSHARD SKILLS v/s SOFT
SKILLS
• Hard skills are the academic skills, experience
and level of expertise as generally described in
a resume
• Soft skills are essentially to be categorized as
Self Development Skills, Interaction Skills,
Leadership skills,

20. Soft skill vs hard skill
• Long-Term Job Success
Research conducted with
Fortune 500 CEOs by the
Stanford Research
Institute International
and the Carnegie Melon
Foundation, found that 75
percent of long-term job
success depends on soft
skill % 75 and hard skill
25%

21. BEING AND BECOMING
• Soft skills ( EQ….Emotional intelligence quotient)
complement hard skills (part of a person's IQ, ), which
are the technical requirements of a job.
• Soft skills are believed to be unchangeable, innate
characteristics which are a part of the being
• But you will be on the way to becoming better Doctors
with your ability to develop your soft skills
(DNA…Developing natural abilities) in a constructive
manner as a part of life-long learning.

22. 11 essential skills
1. Learning to learn
2. Listening skills
3.Oral communication skills
4. Problem solving skills
5. Creative thinking skills
6. Goal setting/ motivation skills
7.Personal and career development skills
8. Interpersonal skills
9. Teamwork
10. Negotiation skills
11. Organizational effectiveness

23. Practice
Distinguish between soft skills and
knowledge
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24. Top Soft-skills Employers want ?

26. Number One: Positive Attitude
– Cheerful
– Upbeat; a “Can-Do”
Attitude
– Good sense of humor

27. Number Two: COMMUNICATION
SKILLS
– WRITTEN
– VERBAL
– NON VERBAL

28. Number Three: Computer Skills Learn
Computer Skills

29. Number Four: Strong Work Ethic

30. Number Five: Honesty Integrity
– Do not use company supplies, products, or
personal equipment
– Do not lie, cheat, or steal
– Give a day’s work for a day’ wages
– Don't spend unnecessary time making personal
phone calls since you really shouldn't spend any
on company time!

31. Number Six: PUNCTUALITY
– Arrive to work on time
– Return from breaks and lunch on time

32. Number Seven: Flexibility and
Adaptability
• Adapt to change quickly and easily

33. Number Eight: Analytical and Problem
Solving Skills
• Use Your Brain! Be Creative

34. Number Nine: Interpersonal Skills
• Treat others the way you want to be treated
– Use clear, simple, direct language
– Minimize use of acronyms
– Read more, to see good writing and improve vocabulary
– Ask peers to review your writing
• Mentally pretend you’re talking to someone, and write that
– Working through and with people
– Thinking “we”, not “I”
– Getting the Team to work together by:
• Giving the team the big picture
• Dividing work fairly
• Assigning responsibility to achieve accountability
• Giving recognition

35. Number Ten: Team Work Skills

36. Number Eleven: Initiative and
Motivation
• (Self-Starter) ( Opposite of Lazy!) Be A Hard
Worker!

37. Number Twelve: Loyalty
– Speak well of the work place, boss, or job
– Don’t discuss confidential matters outside of the
work place.

38. And don’t forget. . . Personal
Appearance and Good Grooming
– Clothes Clean and Pressed
– Hair clean and combed
– Teeth brushed
– Shower, use deodorant

39. Remember
• Training alone is not a sufficient condition for
actual behavioral changes in daily practice;
the intention to change also has to be present

40. Remember
• Development of soft skills is a part of life-long
learning.
• The process does not begin and with your job.
• It is something you have learnt as a child.
• You must adopt it as a Philosophy of life.
• It will be conducive to the continuous
improvement of your professional behavior

41. Remember
‘‘So long as you have an inclination to self-
improvement, in all aspects of your life, you
are well on your way to be a “good”
everything!