Food hall company culture developed over a workshop with top management & Smart Up Business team

1. Company Culture
Project “GAIA”
Food hall
Property of Smart Up Business 1

2. Contents
Property of Smart Up Business 2
WHAT IS CO.
CULTURE
MISSION VISION
VALUES ENFORCING
CO. CULTURE
IMPACT OF CO.
CULTURE

3. What is Co. Culture?
It’s a collective mind programming to distinguish a group.
Property of Smart Up Business 3
MISSION
What are we offering our customers, community,
associates & stakeholder. The purpose of the
business
VISION Where we want our company to be in the future,
what we want to achieve
VALUES
How we are going to achieve our mission & reach
our vision. a set of operating principles that
everyone understands & cannot compromise

4. MISSION
Property of Smart Up Business 4
• Fresh healthy food in a creative life style•Guests
• Ownership & continuous development in
a safe work environmentAssociates
• Eco friendly practices & trend setters for
our competitionCommunity
• Sustainable growing & profitable
businessStakeholders
We are committed to offer our:

5. VISION
Our vision is to be on top of mind for quality &
integrity seekers & become global trend setter
Property of Smart Up Business 5

6. VALUES
Property of Smart Up Business 6
We are result oriented, we do our work with passion,
enthusiasm & fanatic attention to details.
Treat your company with ownership, associates with
respect as you expect to be treated
Profits are important for our business, however we do
not pursue profits, they never fail to show up when we
do our job right
We encourage creativity & innovation to be done
within the right process, to ensure that we are the
trend setters in our business
We work as a team with integrity, efficiency & respect

7. Enforcing Co. Culture
Property of Smart Up Business 7
INTERNAL ADVERTISING ASSIGNING “CULTURE
AMBASSADOR” IN EACH
DEPT OR DIVISION
REPORTING SYSTEM FOR
VIOLATION
INCLUDE CULTURE
VIOLATIONS IN THE
DISCIPLINARY POLICY
REGULAR CIRCULAR
RECOGNIZING A CULTURE
RESPECT SITUATION
(RECOGNITION BELL
EXAMPLE)
WORKPLACE VISION BOARD
WORKSHOP

8. Impact of Co. culture on performance
Property of Smart Up Business 8
Toxic
Sub culture development
(individual vision, values) "If
you don't use culture,
culture will use you"
Performance & rewards are
not defined
No clear objectives
different individual
evaluation to business
performance
Barriers to data flow within
the organization
Lack of team work & cross
coverage
Poor & inconsistent
management practices
Deficient
uncomplete existing culture
individual trials to
improvise & invent culture
& values
Copying culture of others
or competitors
Common
Plug & play common
sentences
lack of loyalty to the
organization
Feeling of inferiority that is
reflected on product quality
& service level
Advanced
Complete culture in place
but not maintained or
enforced
Culture is not consistently
used which causes a lot of
injustice
Professional
Culture in placed &
enforced
Company culture & values
are used to setup company
objectives & performance
evaluation based on values
Complete awareness &
focus on culture
Continuous culture revisit &
process to update
Strong organization
positioning against
competition