Sherrie Suski discusses giving feedback in the workplace.

1. Giving
Feedback
(AKA- I’d rather have a
root cannel)

2. Giving Feedback
It is coming close to that time of year when managers are
starting to prepare their thoughts around giving annual,
or hopefully you have moved toward quarterly, feedback.
While feedback should be something that is given freely
and continuously, often times, it isn’t. Primarily because
many mangers have never been formally taught how to
deliver effective feedback.

3. What Feedback Isn’t
• Feedback Isn’t:
– A personal attack on someone- focus on behaviors and
not the person
– A one sided conversation- say what needs to be said and
give the other person time to respond
– A time to talk incessantly- spend more time listening
– A time to focus only on weaknesses- ensure you are
prepared to talk about strengths as well

4. Understand the Relationship
Share Observations
Communicate Results
Define Preferred behavior
4
3
2
1
Feedback Steps

5. Clearly
communicate the
results of the of
the actions. How
did it make you
feel? What was
the consequence?
What impact did
the behavior have?
Focus on the
observed behavior
and not the person.
Explain what you
observed and listen
for feedback
Understand your
relationship with
the person to
whom you are
giving feedback
and alter the style
of communication
accordingly
Focus on the
preferred behavior
that you want the
person to exhibit in
similar situation,
Even role playing
here may be a
good idea as it
allows for a shared
understanding
Relationship BehaviorObservation Results

6. Percent of
workers that
are actively
disengaged
when they do
not receive
feedback
Percent of
workers that
will fail to be
actively
engaged when
managers give
little to no
feedback
Percent of
employees who
say they would
work harder if
their efforts
were
recognized
Percent of
employees who
want more
feedback
How lack of Feedback affects an
Organization
40%
65%
98% 69%

7. Giving Feedback
Giving timely, frequent, well thought out and delivered
feedback is one of the most successful ways of ensuring
that you have an engaged workforce. Like anything else
in life, practice makes perfect. If you are unused to
delivering feedback, make sure that you practice o a
trusted friend. Ask for honest feedback about how your
message was received and what you could have done
differently. Your team and your organization will be better
because of it!

8. www.poweredtemplates.com