WorkBox for Confluence will change the way users collaborate and simply get work done faster with in-app notifications and lightweight tasks. Learn how your plugin can get in on the action! Presented at AtlasCamp 2012, Half Moon Bay, CA.

1. Getting into WorkBox
Integrating with Notifications & Tasks
@shihabhamid

2. Why WorkBox?
@me

3. WorkBox Features

4. WorkBox Features

5. WorkBox Features

6. ..all available on the go

7. Why should you care?
Get your plugin noticed
Email notifications now in-app
Think of cool integrations on top of WorkBox

8. Example 1
Time for a Quickie

9. Example 1
Time for a Quickie

10. Example 1
SpeakEasy
Greasemonkey for
your instance
Prototype your
plugins fast

11. Example 1
SpeakEasy
Greasemonkey for
your instance
Prototype your
plugins fast

12. Example 1
Create a button
Check we’re on a page

13. Example 1
Create a button
Check we’re on a page
Add the it to the right spot

14. Example 1
Create a task

15. Example 1
Create a task

16. Example 1
Create a task

17. Example 1
Create a task

18. Example 1
Create a task

19. Example 1
Create a task

20. Example 1
Make it better!
Detect whether a page has a task

21. Tasks API
REST Java
/mywork/1/task TaskService
GET find
POST createOrUpdate
PUT createOrUpdate
DELETE delete

22. When to use tasks?

23. When to use tasks?
Tasks are designed to be light-weight and personal

24. When to use tasks?
Tasks are designed to be light-weight and personal
Tasks only have the concept of complete/incomplete

25. When to use tasks?
Tasks are designed to be light-weight and personal
Tasks only have the concept of complete/incomplete
Tasks allow users to make their own notes

26. When to use tasks?
Tasks are designed to be light-weight and personal
Tasks only have the concept of complete/incomplete
Tasks allow users to make their own notes
Users can prioritise their tasks

27. When to use tasks?
Tasks are designed to be light-weight and personal
Tasks only have the concept of complete/incomplete
Tasks allow users to make their own notes
Users can prioritise their tasks
Tasks can be used as pointers to things that need to
get done

28. What next?

29. What next?
Prototyped the plugin in SpeakEasy

30. What next?
Prototyped the plugin in SpeakEasy
Converted it to a <web resource/> plugin

31. What next?
Prototyped the plugin in SpeakEasy
Converted it to a <web resource/> plugin
Do your users know about your cool plugin?

32. Example 2
Invite your users to try

33. Example 2
Invite your users to try
Plugins start with a PluginEnabledEvent

34. Example 2
Invite your users to try
Plugins start with a PluginEnabledEvent
Notify your users of your cool plugin

35. Example 2
Invite your users to try

36. Example 2
Invite your users to try
You will spam users

37. Example 2
Invite your users to try
You will spam users
when any plugin is enabled

38. Example 2
Invite your users to try
You will spam users
when any plugin is enabled
every time your plugin is enabled

39. Example 2
Invite your users to try
You will spam users
when any plugin is enabled
every time your plugin is enabled
Your notifications won’t be crash hot

40. Example 2
Spicing up your notification

41. Example 2
Spicing up your notification

42. Example 2
Spicing up your notification

43. Your users are an asset
In-App Notifications are a powerful way of getting
the attention of your users
Spamming them won’t make you more money

44. What is a Notification?

45. What is a Notification?
title
icon
aggregation
read/unread

46. What is a Notification?
item:title aggregation
action:icon
avatar
description action

47. What is a Notification?
item actions
taskify
entry actions

48. What is a Notification?
A notification is an instance of an action on an item
item = page, issue, blog post
action = share, comment, mention, like

49. Taking a notification apart

50. Taking a notification apart

51. Taking a notification apart

52. Taking a notification apart
En#ty( Page(
Ac#on( Like( Comment( Share( Men#on(
Jonathan( Alice(
No#fica#on( commented(
on(Page(
commented(
on(Page(

53. Taking a notification apart
En#ty( Page(
Ac#on( Like( Comment( Share( Men#on(
Jonathan( Alice(
No#fica#on( commented(
on(Page(
commented(
on(Page(

54. Taking a notification apart
En#ty( Page(
Ac#on( Like( Comment( Share( Men#on(
Jonathan( Alice(
No#fica#on( commented(
on(Page(
commented(
on(Page(

55. Example 3
One Last Example

56. Example 3
One Last Example
Marketing team wants to monitor and react to tweets

57. Example 3
One Last Example
Marketing team wants to monitor and react to tweets
Let’s put them in WorkBox!

58. Example 3
The System
I <3 the
NewShinyFeature
yo…so goood!
Twitter
Twitter
Listener
Twitter User
Notification
Service
Marketing Team

59. Example 3
The System
I <3 the
NewShinyFeature
yo…so goood!
Twitter
Twitter
Listener
Twitter User
Notification
Service
Marketing Team

60. Example 3
Getting Tweets

61. Example 3
Getting Tweets
Configure the client to track marketing’s key words

62. Example 3
Getting Tweets
Configure the client to track marketing’s key words
Ping the marketing team when a new tweet matches

63. Example 3
Getting Tweets
Configure the client to track marketing’s key words
Ping the marketing team when a new tweet matches

64. Example 3
Tweets as Notifications
Our marketing team only cares about tweets and
retweets mentioning a certain key word

65. Example 3
Tweets as Notifications
Our marketing team only cares about tweets and
retweets mentioning a certain key word
En#ty( Tweet(
Post(
Ac#on( (Tweet/RT)(
Bob(tweeted( Jenny(RT(
No#fica#on( BLAH!( BLAH!(

66. Example 3
Aggregating Tweets
We want RTs to aggregate with the original tweets

67. Example 3
Aggregating Tweets
We want RTs to aggregate with the original tweets

68. Example 3
Aggregating Tweets
Register i18n and use global IDs

69. Example 3
Aggregating Tweets
Register i18n and use global IDs

70. Example 3
Aggregating Tweets
Register i18n and use global IDs

71. Example 3
Notification Actions
We want our marketing team to be able to quickly
Reply to negative tweets
RT happy experiences

72. Example 3
Notification Actions
Register the actions you want to appear at the item
and notification instance level

73. Example 3
Notification Actions
Register the actions you want to appear at the item
and notification instance level

74. Example 3
Notification Actions
Register the actions you want to appear at the item
and notification instance level

75. Example 3
Notification Actions

76. Example 3
Notification Actions

77. Example 3
Notification Actions

78. Example 3
Notification Actions

79. Example 3
Notification Actions

80. Example 3
Social Media Monitoring

81. Example 3
Make it better!
We could add in social media monitoring support on
Facebook fan pages

82. Example 3
Make it better!
We could add in social media monitoring support on
Facebook fan pages
En#ty( Wall(Post(
Ac#on( Comment(
Alice( Bob(
No#fica#on( commented( commented(
“Cool!”( “I(hate(this”(

83. Example 3
Make it better!
We could add in social media monitoring support on
Facebook fan pages
En#ty( Wall(Post(
Ac#on( Comment(
Alice( Bob(
No#fica#on( commented( commented(
“Cool!”( “I(hate(this”(

84. Example 3
Make it even better!
Notifications and Tasks can store arbitrary metadata

85. Example 3
Make it even better!
Notifications and Tasks can store arbitrary metadata

86. Example 3
Make it even better!
Notifications and Tasks have an Event API

87. Example 3
Make it even better!
Notifications and Tasks have an Event API

88. Example 3
Make it even better!
Notifications and Tasks have an Event API

89. Example 3
Make it even better!
Notifications and Tasks have an Event API
Urgent tweet

90. When to use Notifications

91. When to use Notifications
Inform your users of a change that directly affects them

92. When to use Notifications
Inform your users of a change that directly affects them
Move email notifications to in-app

93. When to use Notifications
Inform your users of a change that directly affects them
Move email notifications to in-app
When there are quick actions users can take

94. When to use Notifications
Inform your users of a change that directly affects them
Move email notifications to in-app
When there are quick actions users can take
Be aware that users can create tasks from notifications

95. When to use Notifications
Inform your users of a change that directly affects them
Move email notifications to in-app
When there are quick actions users can take
Be aware that users can create tasks from notifications
Notifications are transient

96. What’s coming up?
In WorkBox 1.1
JIRA Integration
Remote Java APIs
AppLinks: Trusted Apps & OAuth
Better Android compatibility

97. Get your hack on!
Bamboo
En#ty( Build(Plan(
Build(
Ac#on( Execu#on(
Alice(broke( Bob(Fixed(
No#fica#on( the(build( the(build(

98. Get your hack on!
WorkBox Chrome Extension and Native App

99. Get your hack on!
WorkBox CLI for tasks

100. Get your hack on!
WorkBox CLI for tasks

101. It’s your turn!

102. Further Reading
API Documentation
http://docs.atlassian.com/mywork-api/1.0.2/
http://docs.atlassian.com/mywork-confluence-host-plugin/
REST/1.0.2/
Tutorials
https://developer.atlassian.com/display/CONFDEV/Working
+with+the+Tasks+REST+API+in+Confluence
https://developer.atlassian.com/display/CONFDEV/Posting
+Notifications+in+Confluence

103. Code Examples
Code from the talk
https://bitbucket.org/shamid/mywork-ril
https://bitbucket.org/shamid/mywork-tweets
Other code examples
https://bitbucket.org/cofarrell/mywork-example
https://bitbucket.org/sherif/workday-chrome-extension
https://bitbucket.org/samtardif/workbox-cli