1. Shirley Fougere
420 Blake Ave,Brooklyn, NY 11212 (646)- 283-1933 shirleyfougere@yahoo.com
EDUCATION:
Allen School ofHealth Sciences, Brooklyn, New York 02/14-10/14
Medical Assistant Program, Certificate in progress, GPA: 3.5
Secondary School for Law, Brooklyn, New York 09/04-6/08
Equivalent High School Diploma, Diploma obtained
QUALIFICATIONS:
 Front Office Duties  Insurance Verification
 Vital Signs  Patient Preparation
 Data Entry  Patient Examination
 Sterilization Autoclaving
 Phlebotomy
 Pharmacology
 EKG
EXPERIENCE:
Children’s Medical Services, Brooklyn, New York 08/14-10/14
Interned
 Assisted in getting patients to their exam room and answering any questions parents may have.
 Worked with doctor to help calm new patients and assist parents in adjusting their children.
 Responsible for reviewing doctor’s instructions for follow-up visits and incorporating that information
into patient’s report.
 Performed pediatric and adult vital signs.
Power Express Mortgage Bankers, Brooklyn New York 07/12-08/14
Receptionist
 Operated telephone switchboard to answer,screen,or forward calls, providing information, taking
messages,or scheduling appointments.
 Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort
them to specific destinations.
 Performed administrative support tasks, such as proofreading, transcribing handwritten information,
or operating computers to work with pay records, invoices, balance sheets,or other documents.
 Collected, sort, distribute, or prepare mail, messages,or courier deliveries.
Foot Locker, Brooklyn, New York 11/08-01/12
Sales Associate/Cashier
 Greeted customers upon arrival into and out of the establishment.
 Operated heavy machinery/Cash register.
 Collected, sort, and distribute cash.
 Assisted customers throughout establishment.
SKILLS:
 Knowledge in Microsoft Word and Microsoft Excel.
 Excellent analytical skills and has ability to work with a diverse population.
 Strong customer service experience.