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                                                                                        Ethan Decker PhD
    how to market to primates                                                                  @ehdecker
    in a complex world                                                                  The Integer Group
                                                                                       Planning-ness 2011
a note for readers
                               this deck ≠ my presentation

    Some of this deck won’t make sense, because I don’t put my notes the slide.
    I say things and act things out and use props (like the double pendulum and a
    chair and the woman in the nautical sweater) and do activities and quizzes.
    For instance, that title slide had a story to it:
               This is a woman getting trampled in a black Friday rush. They’re not rushing in for food or water.
               They’re rushing in for coffee makers and purses.
               What kind of species does this?
               And sadly, we in this room would love it if people did this for our brand.

    So you’ll get some of it but not all of it. Sorry. I don’t use slideuments*.



    *http://www.presentationzen.com/presentationzen/2006/04/slideuments_and.html



2
http://www.thesun.co.uk/sol/homepage/news/3492643/An-army-of-gadget-and-gaming-fans-bagged-the-new-Apple-iPad-and-Nintendo-3DS.html




3
4
how do people work?
    Rory Sutherland




5
6
Paris
    Denver                     Milan
    Chicago                    Istanbul
    New York                   Helsinki
    Dallas                     Hamburg                   Singapore
    Des Moines                                           Shanghai
                                                         Mumbai
                                                         Tokyo
                 Sao Paulo                Dubai
                 Mexico City              Johannesburg


                                                             Sydney




7
1200



8
http://motivate.maths.org/content/simple-pendulum




    http://blog.wolframalpha.com/2011/03/03/from-simple-to-chaotic-pendulum-systems-in-wolframalpha/




9
http://www.youtube.com/watch?v=Sk_Blp6w528




10
1. avoid collisions
     2. align with neighbors
     3. stick with the group
     4. escape predators


11
http://www.youtube.com/watch?v=1uF56JwtwpA
12
complex systems are
     only predictable in the
     statistical sense

     just like the weather

13
there’s a 60% chance
     of a great retail program
     at Kroger this week



14
you can up your
     chance of success
     with a better model of
     how humans work


15
16
http://www.glogster.com/glog.php?glog_id=18203563&scale=54&isprofile=true




17
http://news.softpedia.com/newsImage/Satellites-Reveal-Leatherback-Turtles-Epic-Journey-2.jpg/




18
19
we’re all driven by
     forces beyond our
     awareness



20
http://zletter.files.wordpress.com/2009/11/maratus_volans_f55822.jpg?w=450&h=331




21
http://www.flickr.com/photos/27578366@N06/3063476368/in/gallery-cuttlefishlove-72157623190971692/




22
http://arrestedmotion.com/2009/01/stephen-sprouse-artist-and-designer/




23
we’re not rational
     but we can always
     provide rationale



24
http://thevagabondadventures.com/wp-content/uploads/2010/11/Us-with-the-Bushmen-Tribe.jpg




25
26
at its heart consumerist
     capitalism is not
     “materialistic” but
     “semiotic.”
     Geoffrey Miller




27
28
neuroscientist’s model




     http://www.btbuddies.org.uk/about-high-grade-brain-tumours/areas-of-the-brain-and-their-functions.html



29
marketer’s model




     http://www.forbes.com/2010/05/24/bank-of-america-post-recession-marketing-cmo-network-claire-huang.html



30
Tropicana.com




31
32
Massive’s model




     http://arrow.dit.ie/cgi/viewcontent.cgi?article=1000&context=scschcombk&sei-redir=1#search=""lord+of+the+rings"+agent-based”




33
http://www.massivesoftware.com/




     http://www.massivesoftware.com/




34
http://www.massivesoftware.com/




35
PMFserv’s model




     http://www.seas.upenn.edu/~barryg/PMFserv-wiring.jpg




36
http://www.seas.upenn.edu/~barryg/PMFserv-wiring.jpg




37
http://www.seas.upenn.edu/~barryg/PMFserv-wiring.jpg




38
what we want to signal
     physical traits   personality traits   cognitive traits
     health            conscientiousness    intelligence
     fertility         extraversion
     beauty            stability
                       openness
                       agreeableness




39
how we signal
     conspicuous waste
     conspicuous precision
     conspicuous reputation




40
41
appeal to our ultimate
interests




     http://www.ktvb.com/community/blogs/maggie-omara/The-Cure-takes-on-the-Race-for-the-Cure--93284439.html




42
appeal to our ultimate
interests
     secure social status
     autonomy & control
     fun (go figure)
         resources, mates & teammates




43
work within our cognitive
limitations

     Aspirin   Salt   Jelly bean




44
work within our cognitive
limitations




45
work within our cognitive
limitations




     $7 / glass   $10 / glass   $12 / glass
                                $ 5 / glass
46
work within our cognitive
limitations
     working memory is tiny
     long-term memory is spotty
     we heavily discount past & future
     attention is a depletable resource
     we try to think as little as possible
         anchors, frames, heuristics & schema



47
use our decision-making
influences
                 Pretty Boy.	
       Nerd.	




48
use our decision-making
influences




49
use our decision-making
influences




50
use our decision-making
influences




     http://www.ratemyprofessors.com/ShowRatings.jsp?tid=157829&page=3




51
use our decision-making
influences




52
use our decision-making
influences
     social proof
     reciprocity
     commitment & consistency
     scarcity & loss-aversion
     liking
     authority




53
54
Ethan Decker, PhD www.shopperculture.com
Group Director, Insight & Strategy    Presentations
                The Integer Group     The Checkout
                  +1.303.393.3175     White Papers
           edecker@integer.com                 Blog
                       @ehdecker

55

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