1. August 31, 2011 SHRM Poll: Disaster Planning in Organizations 10 Years After the Sept. 11 Terrorist Attacks

3. Was any part of an organization’s disaster preparedness plan implemented or revised as a result of the Sept. 11 terrorist attacks? In 2011, more than one-half of organizations (61%) indicated implementing or revising their disaster plan specifically as a result of the Sept. 11 attacks. This was a slight increase from 2005, when 56% reported implementing or revising their plan because of the attacks.

4. Do organizations feel prepared for a potential threat or disaster (e.g., terrorist attack, natural disaster, epidemic, workplace violence)? Although the percentage of organizations that feel prepared increased in 2011, only 33% of organizations believe they are prepared to a great or very great extent and 42% feel prepared to a moderate extent.

5. What security provisions has your organization made as a result of the Sept. 11 attacks? Nearly one-half of organizations (48%) have offered or required more training on crisis/disaster management and developed business continuity plans (47%). Other provisions implemented as result of the 2001 attacks included developing communication plans for emergency situations (42%); installing and/or upgrading video cameras or closed-circuit television surveillance equipment (37%); and monitoring e-mails and Internet use by employees (33%).

7. 4 Comparison by Organization Staff Size Compared with smaller organizations, larger organizations (those with more than 2,500 employees) are more likely to have a formal disaster preparedness plan in place. > Smaller organizations (fewer than 2,499 employees) Large organizations (2,500 or more employees) Percentage of organizations with a formal disaster preparedness plan (i.e., a plan for what to do in case of an emergency or disaster)

8. 5 Percentage of organizations that have implemented or revised their disaster preparedness plan specifically as a result of the Sept. 11 attacks (n = 176) Note: Respondents who answered “not sure” were excluded from the analysis.

9. Overall, how prepared is your organization for any potential threats or disasters (e.g., terrorist attack, natural disasters, epidemics, workplace violence)? 6 (n = 268) (n = 6,855) (n = 5,460) Note: 2005 and 2001 data do not equal 100% because of rounding.

10. Overall, how prepared is your organization for any potential threats or disasters (e.g., terrorist attack, natural disasters, epidemics, workplace violence)? 7 Comparison by Organization Staff Size Compared with smaller organizations, larger organizations (more than 2,500 employees) are more likely to be prepared for any potential threat or disaster. > Large organizations (2,500 or more employees) Smaller organizations (Fewer than 2,499 employees)

11. What security provisions has your organization implemented or revised specifically as a result of the Sept. 11 attacks? 8 Note: n = 227. Total does not equal 100% because of multiple responses.

12. How strongly do you agree with this statement: “One or more of my organization’s worksites is a potential target for a terrorist attack because of the nature of work my organization conducts.” 9 n = 302

13. How strongly do you agree with this statement: “One or more of my organization’s worksites is a potential target for a terrorist attack because of its proximity to other locations that could be targets.” 10 n = 305

14. Demographics: Organization Industry 11 n = 302

15. Demographics: Organization Industry (continued) 12 n = 302

16. Demographics: Organization Sector 13 n = 296

17. Demographics: Organization Staff Size 14 Note: n = 287. Total does not equal 100% because of rounding.

18. Demographics: Other 15

20. Sample composed of 306 randomly selected HR professionals from SHRM’s membership

21. Margin of error +/- 5%

22. Survey fielded June 9-22, 2011For more poll findings, visit www.shrm.org/surveys Follow us on Twitter: http://twitter.com/SHRM_Research SHRM Poll: Disaster Planning in Organizations 10 Years After the Sept. 11 Terrorist Attacks