The document discusses the front office of a company. It defines the front office as the part of a company that interacts directly with clients, such as the marketing, sales, and customer service departments. The front office is responsible for key functions like reception, providing services, mailing information, concierge duties, and managing cash. On a conceptual level, companies often divide their operations into a front office of customer-facing roles, a middle office of support functions, and a back office of more administrative duties. The front office generates most of a company's revenue through direct engagement with clients.

1. Name : MISHRA SHAYM
Roll No:39
Class : FY BBA (HM)
Subject : FFOO
Faculty : Dr Kalpana Gupta Mam
TOPIC :FRONT OFFICE

2. FRONT OFFICE
 Front office
 The front office is the part
of a company that comes
in contact with clients,
such as the marketing,
sales, and service
departments. The term
has more specific
meaning in different
industries.

3. FRONT OFFICE CHART

4. The Role of the Front Office
Responsibilities of such type
of front office include:
Reception
Providing services when
asked
Mailing information
Concierge
Managing cash

5. Front Office Operations
 On a conceptual level, the operations
of many firms are divided into three
parts: the front office, the middle
office, and the back office.
 The front office is typically composed
of customer-facing employees, such
as the marketing, sales, and service
departments.
 Because the front office has the most
direct contact with clients, it is
responsible for generating the bulk of
revenues for the firm.

6. THANK YOU