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„Open Company“


   Open Innovation and the
Movement to the open company.




      From Open Innovation to the Open
                                         1
                 Company
Executive Summary

• To identify potential for improvement use external ressources,
  friends and process partners to identify potential for
  improvement.

• Sourcing over the internet is available for each partner to reach
  a minimum management effort between all interfaces.

• For each open innovation and sourcing activity over the internet
  you have to consider the costs used.

• Use external ideas to improve your process situation.

                         From Open Innovation to the Open
                                                                      2
                                    Company
Company Process
                                           Management Process
                                   Manage Human Ressources
                                              Finance Process
Procurement          Production                   Marketing                   Sales                 Customer Service

    •Search for          •Create                      •Do Marketing               •Identify             •Hotline Service
     procurement          Template                     for Products                potentital           •Helpdesk
     partners            •Produce Goods               •Identify                    customers             Service
    •Identify            •Identify Human               Marketing                  •Create offline       •Integrate
     Produrement          Ressource                    Agency                      Sales Solution        Warranty
     partners             Responsible                 •Print Flyers and           •Create Online         services
                         •Realize                      Offline Media               Sales Solution
                          Production                  •Prepare
                                                       Website




    High cost effort based on Human Ressources matched between all process steps.
    Standard process consruction needs a lot of capital for improvement.
    Management effort between interfaces is low as designed by the company founder.
    Interfaces have to be optimized to optimize the supply chain between the internal structure.


                                           From Open Innovation to the Open
                                                                                                                           3
                                                      Company
Open Innovation Sourcing

                                 Identify potential for improvement and more new ideas.
                                 Use external partners to identify space for improvement
                                 Show the interfaces to friends to identify potentital
                                 improvements




For new Ideas use idea and innovation Plattforms for idea generation (e.g. brainfloor.com,
brainr.de). Post your Reqeust for potentital imrpovement on one of these plattforms.
Try to identify the best ideas by evaluating them based on potential requirements for your
business needs.
Start exernalisation to identify potential partners in the production environment and start
sourcing.




                                 From Open Innovation to the Open
                                                                                              4
                                            Company
Open Procurement & Production
                                           Management Process
                                   Manage Human Ressources
                                              Finance Process
Procurement          Production                   Marketing                   Sales                 Customer Service

    •Search for          •Create                      •Do Marketing               •Identify             •Hotline Service
     procurement          Template                     for Products                potentital           •Helpdesk
     partners            •Produce Goods               •Identify                    customers             Service
    •Identify            •Identify Human               Marketing                  •Create offline       •Integrate
     Produrement          Ressource                    Agency                      Sales Solution        Warranty
     partners             Responsible                 •Print Flyers and           •Create Online         services
                         •Realize                      Offline Media               Sales Solution
                          Production                  •Prepare
                                                       Website




    Start to search for external production and procurement partners.
    Identify global Sourcing partners for sub processes (via global Sourcing plattforms).
    Improve shipping process for global goods by using online Shipment plattforms.
    Organize individual shipping to customer for each good procuced by the manfuacturer.



                                           From Open Innovation to the Open
                                                                                                                           5
                                                      Company
Open Marketing and Sales
                                             Management Process
                                     Manage Human Ressources
                                                Finance Process
Procurement            Production                   Marketing                   Sales                 Customer Service

    •Search for            •Create                      •Do Marketing               •Identify             •Hotline Service
     procurement            Template                     for Products                potentital           •Helpdesk
     partners              •Produce Goods               •Identify                    customers             Service
    •Identify              •Identify Human               Marketing                  •Create offline       •Integrate
     Produrement            Ressource                    Agency                      Sales Solution        Warranty
     partners               Responsible                 •Print Flyers and           •Create Online         services
                           •Realize                      Offline Media               Sales Solution
                            Production                  •Prepare
                                                         Website




    Start Using Online Marketing Partners for production.
    Start a Blog for the presentation of Improvements and also for Marketing.
    Let people follow your product over twitter, and provide information about the production process.
    Present your product on youtube and by other online media.
    Use Sales Agencies and Product Placement activites by sales partners and banner advertising.


                                             From Open Innovation to the Open
                                                                                                                             6
                                                        Company
Open Customer Service
                                             Management Process
                                     Manage Human Ressources
                                                Finance Process
Procurement            Production                   Marketing                   Sales                 Customer Service

    •Search for            •Create                      •Do Marketing               •Identify             •Hotline Service
     procurement            Template                     for Products                potentital           •Helpdesk
     partners              •Produce Goods               •Identify                    customers             Service
    •Identify              •Identify Human               Marketing                  •Create offline       •Integrate
     Produrement            Ressource                    Agency                      Sales Solution        Warranty
     partners               Responsible                 •Print Flyers and           •Create Online         services
                           •Realize                      Offline Media               Sales Solution
                            Production                  •Prepare
                                                         Website




    Use Sourcing via customer service partners and online Sourcing portals.
    Try to create a Relation between sourcing partners and Online Advertising partners.
    For „easy to use“ products use students and other persons available on the market.




                                             From Open Innovation to the Open
                                                                                                                             7
                                                        Company
Result

• For each sourcing or optimization process you have to describe
  the sourcing activity in detail to gain the best ideas.

• Consider that each interface between partners could cause
  transfer problems between diffrent organisations.

• Use your sourcing partners to improve the process by generating
  a Win-Win situation.

• Always elaborate the financial perspective for global sourcing
  and shipping.

                        From Open Innovation to the Open
                                                                    8
                                   Company

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Open Company

  • 1. „Open Company“ Open Innovation and the Movement to the open company. From Open Innovation to the Open 1 Company
  • 2. Executive Summary • To identify potential for improvement use external ressources, friends and process partners to identify potential for improvement. • Sourcing over the internet is available for each partner to reach a minimum management effort between all interfaces. • For each open innovation and sourcing activity over the internet you have to consider the costs used. • Use external ideas to improve your process situation. From Open Innovation to the Open 2 Company
  • 3. Company Process Management Process Manage Human Ressources Finance Process Procurement Production Marketing Sales Customer Service •Search for •Create •Do Marketing •Identify •Hotline Service procurement Template for Products potentital •Helpdesk partners •Produce Goods •Identify customers Service •Identify •Identify Human Marketing •Create offline •Integrate Produrement Ressource Agency Sales Solution Warranty partners Responsible •Print Flyers and •Create Online services •Realize Offline Media Sales Solution Production •Prepare Website High cost effort based on Human Ressources matched between all process steps. Standard process consruction needs a lot of capital for improvement. Management effort between interfaces is low as designed by the company founder. Interfaces have to be optimized to optimize the supply chain between the internal structure. From Open Innovation to the Open 3 Company
  • 4. Open Innovation Sourcing Identify potential for improvement and more new ideas. Use external partners to identify space for improvement Show the interfaces to friends to identify potentital improvements For new Ideas use idea and innovation Plattforms for idea generation (e.g. brainfloor.com, brainr.de). Post your Reqeust for potentital imrpovement on one of these plattforms. Try to identify the best ideas by evaluating them based on potential requirements for your business needs. Start exernalisation to identify potential partners in the production environment and start sourcing. From Open Innovation to the Open 4 Company
  • 5. Open Procurement & Production Management Process Manage Human Ressources Finance Process Procurement Production Marketing Sales Customer Service •Search for •Create •Do Marketing •Identify •Hotline Service procurement Template for Products potentital •Helpdesk partners •Produce Goods •Identify customers Service •Identify •Identify Human Marketing •Create offline •Integrate Produrement Ressource Agency Sales Solution Warranty partners Responsible •Print Flyers and •Create Online services •Realize Offline Media Sales Solution Production •Prepare Website Start to search for external production and procurement partners. Identify global Sourcing partners for sub processes (via global Sourcing plattforms). Improve shipping process for global goods by using online Shipment plattforms. Organize individual shipping to customer for each good procuced by the manfuacturer. From Open Innovation to the Open 5 Company
  • 6. Open Marketing and Sales Management Process Manage Human Ressources Finance Process Procurement Production Marketing Sales Customer Service •Search for •Create •Do Marketing •Identify •Hotline Service procurement Template for Products potentital •Helpdesk partners •Produce Goods •Identify customers Service •Identify •Identify Human Marketing •Create offline •Integrate Produrement Ressource Agency Sales Solution Warranty partners Responsible •Print Flyers and •Create Online services •Realize Offline Media Sales Solution Production •Prepare Website Start Using Online Marketing Partners for production. Start a Blog for the presentation of Improvements and also for Marketing. Let people follow your product over twitter, and provide information about the production process. Present your product on youtube and by other online media. Use Sales Agencies and Product Placement activites by sales partners and banner advertising. From Open Innovation to the Open 6 Company
  • 7. Open Customer Service Management Process Manage Human Ressources Finance Process Procurement Production Marketing Sales Customer Service •Search for •Create •Do Marketing •Identify •Hotline Service procurement Template for Products potentital •Helpdesk partners •Produce Goods •Identify customers Service •Identify •Identify Human Marketing •Create offline •Integrate Produrement Ressource Agency Sales Solution Warranty partners Responsible •Print Flyers and •Create Online services •Realize Offline Media Sales Solution Production •Prepare Website Use Sourcing via customer service partners and online Sourcing portals. Try to create a Relation between sourcing partners and Online Advertising partners. For „easy to use“ products use students and other persons available on the market. From Open Innovation to the Open 7 Company
  • 8. Result • For each sourcing or optimization process you have to describe the sourcing activity in detail to gain the best ideas. • Consider that each interface between partners could cause transfer problems between diffrent organisations. • Use your sourcing partners to improve the process by generating a Win-Win situation. • Always elaborate the financial perspective for global sourcing and shipping. From Open Innovation to the Open 8 Company