Personal Information
Entreprise/Lieu de travail
Auckland, New Zealand New Zealand
Profession
Managing Director
Secteur d’activité
Finance / Banking / Insurance
Site Web
www.beyonde.co
À propos
Customer strategy isn't everything but it's way ahead of whatever's in second place.
Industry Experience
- Financial services with a focus on loyalty
- Retailing with a focus on customer experience
Functional Experience
- Customer experience, relationship management and loyalty driving enterprise profits
- Conversion of global best practice and IP to local offerings
- Growth in market share and EBITDA in mature categories
Mots-clés
customer loyalty
loyalty program
credit card loyalty
customer experience
loyalty
customer data
11ants
vend
personalisation
transactions and interactions
analytics
big data
digital
communications
bank
retention marketing
bank wide loyalty
new zealand
privacy
Tout plus
Présentations
(4)J’aime
(2)Customer Experience: Getting past the Barriers to Success
suitecx
•
il y a 8 ans
JWT: The Future of Payments & Currency (October 2014)
J. Walter Thompson Intelligence
•
il y a 9 ans
Personal Information
Entreprise/Lieu de travail
Auckland, New Zealand New Zealand
Profession
Managing Director
Secteur d’activité
Finance / Banking / Insurance
Site Web
www.beyonde.co
À propos
Customer strategy isn't everything but it's way ahead of whatever's in second place.
Industry Experience
- Financial services with a focus on loyalty
- Retailing with a focus on customer experience
Functional Experience
- Customer experience, relationship management and loyalty driving enterprise profits
- Conversion of global best practice and IP to local offerings
- Growth in market share and EBITDA in mature categories
Mots-clés
customer loyalty
loyalty program
credit card loyalty
customer experience
loyalty
customer data
11ants
vend
personalisation
transactions and interactions
analytics
big data
digital
communications
bank
retention marketing
bank wide loyalty
new zealand
privacy
Tout plus