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SITIST 2017 Dev - Alexa Custom Skill Development with SAP HANA XSA

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This document outlines business use cases for Amazon Alexa and provides a live demo. Some key B2C use cases include offering customer service, checking account balances, and collecting customer feedback. Key B2B use cases involve checking inventory, placing orders, and accessing ERP, CRM, and HR systems. The live demo shows how Alexa can access data from various SAP and Amazon cloud platforms like SAP Cloud Platform and HANA through skills and integrations.

Technologie
1  sur  20
Amazon Alexa – Business Use Cases Rıdvan Polat @ridvan_p
B2C Use Cases • Offer Customer Service • Check Account Balance • Listen Audio Content • Collect Customer Feedback • Detect Customer Needs • Place Orders
B2B Use Cases • Check Inventory • Place Orders • Check Sales/Customer Percentage • Consume ERP/CRM/HR Systems
Live Demo
Amazon Cloud
Amazon Cloud SAP Cloud Platform Cloud Foundry
Amazon Cloud SAP Cloud Platform Cloud Foundry SAP Cloud Platform HANA XSA
Amazon Cloud SAP Cloud Platform Cloud Foundry SAP Cloud Platform HANA XSA SAP Cloud Platform HANA DB
Amazon Cloud SAP Cloud Platform Cloud Foundry SAP Cloud Platform HANA XSA SAP Cloud Platform HANA DB SAP Inside Track Istanbul Participants
Amazon Cloud SAP Cloud Platform Cloud Foundry SAP Cloud Platform HANA XSA SAP Cloud Platform HANA DB SAP Inside Track Istanbul Participants Sitreg App Public OData
Amazon Cloud SAP Cloud Platform Cloud Foundry SAP Cloud Platform HANA XSA SAP Cloud Platform HANA DB SAP Inside Track Istanbul Participants Sitreg App Public OData Alexa NodeJS SDK
Amazon Cloud SAP Cloud Platform Cloud Foundry SAP Cloud Platform HANA XSA SAP Cloud Platform HANA DB SAP Inside Track Istanbul Participants Sitreg App Public OData Alexa NodeJS SDK Alexa, ask Inside Track to get second winner.
Amazon Cloud SAP Cloud Platform Cloud Foundry SAP Cloud Platform HANA XSA SAP Cloud Platform HANA DB SAP Inside Track Istanbul Participants Sitreg App Public OData Alexa NodeJS SDK Alexa, ask Inside Track to get second winner. Utterance Slot Value Intent Wake Word Launch Invocation Name
Q&A Rıdvan Polat rp@ridvanpolat.com @ridvan_p

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