2. PREREQUISITES
ELEMENTS OF PROGRESS MISSING ELEMENTS
• Partially analyzed the • Poor customer service
problem • No Vision statement
(Decrease in sales) • No Content and proper
• Job analysis - guidelines
job description was laid
down
• Funding and support for
training program
• Framing of mission
3. PERFORMANCE PLANNING
ELEMENTS OF PROGRESS
• Sales quota for each sales person.
MISSING ELEMENTS
• Analysis for each franchise
• Franchise oriented goals
• Percentage wise “Franchise Segregation”
• Designing performance appraisal system separately
- Assessment & Feedback
• Reward/ Penalty system
4. PERFORMANCE EXECUTION
ELEMENTS OF PROGRESS
• Creation of Performance management system
• Training program
MISSING ELEMENTS
• Performance appraisal system
Performance •assessment, Performance review and
Concrete way of monitoring
Performance •renewal and recontracting (ARE
Other following steps are missing
MISSING IN THE ORGANISATION. )
5. SUGGESTIONS
• Implementing an ERP system - SAP.
a) Personal assessment – For Employees.
b) Update about other franchise performance.
c) Fairness in awarding system.
d) Motivation.
• KMS (knowledge management system)
a) Sharing of knowledge through out company.
b) benefits and short comings for the company.
6. THANK YOU !
THANK YOU
Contribution by
SIVA PRIYA S
NEERAJ CHAUBEY
VINITA BANSAL
AASHIMA GULATI