6. [Continuous Improvement] is a system that
says there is no limit to people’s creativity.
People don’t go to Toyota to work they go
there to think
!
- Taiichi Ohno
Author of Toyota Production System
8. Every form of civilisation is a wise
equilibrium between firm substructure and
roaring liberty
!
- Eugen Rosenstock-Huessey
The Clock of the Long Now - Stewart Brand
12. Time to complete feedback loop
People
Culture
Organisation
Infrastructure
Interface
Interactions
13. In a healthy society each level is allowed to
operate at its own pace, safely sustained by
the slower levels below and kept invigorated
by the livelier levels above.
!
– Stewart Brand
The Clock of the Long Now - Stewart Brand
20. Every form of civilisation company is a wise
equilibrium between firm substructure and
roaring liberty
!
- Eugen Rosenstock-Huessey
The Clock of the Long Now - Stewart Brand
21. The Five Whys
The core idea of Five Whys is to tie
investments directly to the prevention
of the most problematic symptoms.
http://www.fastcodesign.com/1669738/to-get-to-the-root-of-a-hard-problem-just-ask-why-five-tim
23. Every why brings us closer to the
root cause but also closer to a
layer where things are harder and
slower to change
24. At no point did we drop everything to focus
solely on training. Instead, we made
incremental improvements to the process
constantly
!
- Eric Ries
http://www.fastcodesign.com/1669738/to-get-to-the-root-of-a-hard-problem-just-ask-why-five-tim
26. Archiving the models allowed architects to
keep the traces of creativity […]; de-
archiving them meant they could rediscover
those traces of design invention that time
had left intact.
!
- Albena Yaneva
Made by the Office for Metropolitan Architecture: an ethnography of design, 2009, page 65
28. The biggest part of our work [...] disappears
automatically. [...] But you can't look at
these designs as waste. They're ideas; they
will survive in books.
!
- Rem Koolhaas
We're Building Assembly-Line Cities and Buildings, Der Spiegel 2011