A presentation that I gave to a University of Toronto Computer Engineering class -- they were studying BPM and creating a process modeling too, and their instructor wanted them to see how BPM is used in the real world.

1. Real-World BPM
Business Process Management
Technologies and Usage
Sandy Kemsley l www.column2.com l @skemsley

2. Agenda
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What are business processes and why are
they important?
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What is BPM and how is it used?
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BPM history and related technologies
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Q&A
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3. What Is A Business Process?
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How work gets done
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What steps are involved
The order of the steps
Who is involved (people/roles)
Where it happens (internal/external)
Looks different from different points of view
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External participants might be a “black box” to
your process
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4. A Somewhat Important Process
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5. Student Point Of View
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6. Loan Centre Point Of View
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7. The Practice Of BPM May Include…
Methodology
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Remove wasteful steps
Rethink order
“Outside-in” processes
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Technology
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Include the customer
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Documenting processes
Shared understanding
Automation
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Systems control/monitor
workflow, e.g., BPMS
Replace human steps with
automated actions
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8. Different Aspects Of BPM
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9. Early History Of BPM Technologies
BPM Suite
“Pure-play” BPM
Workflow
(person-to-person)
“Integration-focused” BPM
Lightweight EAI
(OEM)
Simple workflow
(build)
EAI/IBS
(system-to-system)
extend
extend
Business activity
monitoring
Process governance
Business rules
B2Bi
Process modeling
Process simulation
Administrative BPM
Collaborative BPM
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Embedded BPM
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10. Today’s BPMS = Application
Development Environment
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Graphical process
modelling
Process execution
(runtime)
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Integration, e.g.,
web services
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Social collaboration
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Real-time and
predictive analytics
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Simulation and
optimization
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Business templates
UI builder
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Rules engine
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11. BPM And Integration
Process
Step 1
Process
Step 2
Process
Step 3
Process
Step 4
Enterprise Service Bus
API
JDBC
ERP Services
Internal
Service
Legacy
System
Database
External
Service
ERP
System
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12. Applying BPM Technologies
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13. Summary
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Business processes are everywhere!
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BPM may include methodology, modelling
and automation
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Some BPM systems are full application
development environments
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14. Slides at www.slideshare.net/skemsley
Sandy Kemsley
Kemsley Design Ltd.
email: sandy@kemsleydesign.com
blog: www.column2.com
twitter: @skemsley
Copyright Kemsley Design Ltd., 2014