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What’s Changed with 401(k)s?
More Than You Think
Jacob C. Adamczyk
Overview of Current
Defined Contribution Marketplace
TODAY’S AGENDA
2
• Fiduciary Blind Spots & Best Practices
• Investment Management
• Optimizing Plan Design
• Financial Wellness & Employee Engagement
• Understanding Fees, Services & Structure
3
FIDUCIARY BLIND SPOTS & BEST PRACTICES
Blind Spots
• Committee composition & responsibilities
• Process over outcomes
• Meeting minutes
• 3(21) Advisor / 3(38) Manager
• Investment Policy Statement (IPS)
• Vendor RFI / RFP
• Participant education vs. advice
• Fiduciary liability insurance
• Fidelity bond coverage
Best Practices
• Understanding your fiduciary duties
• Documentation
• Fee analysis / benchmarking
• Vendor management
• Proprietary investments
• Recent litigation
• Fidelity, Franklin Templeton, GE,
Nordstrom, Northrop Grumman, Putnam,
Voya, Xerox
4
FIDUCIARY BLIND SPOTSFIDUCIARY BLIND SPOTS & BEST PRACTICES
Broker
3(21) Fiduciary
Co-Fiduciary
3(38) Fiduciary
Full-Scope Fiduciary
5
FIDUCIARY BLIND SPOTS & BEST PRACTICES
3(21)
Co-Fiduciary
• Moderate level of protection
• Investment Advisor
• Retain control of investment
lineup
• Retain liability for investment
decisions
3(38)
Full-Scope Fiduciary
• Highest level of protection
• Investment Manager
• No liability for investment
decisions
• Lack of control
• Higher fees
Type of Advisor Pros Cons
6
FIDUCIARY BLIND SPOTS & BEST PRACTICES
• DOL Fiduciary Rule
– First introduced in 2009 by DOL; approved April 6, 2016
– Final rule addresses conflicts of interest for advisors re: 401(k) Plans and IRAs
• Compliance Deadlines
– June 9, 2017: Educational requirements and investment advice provisions
– January 1, 2018: Major participant disclosures, new contracts and agreements
• What It Means for Advisors
– Must follow fiduciary standard of care; suitability standard no longer applies
– Only offer advice that reflects “best interests” of plan participants/beneficiaries
• What It Means for Sponsors
– Understand type of advisor you are working with; engage fiduciary advisor
– Focus on fees: how and where they are being paid
INVESTMENT MANAGEMENT
7
Proprietary
vs.
Non-
Proprietary
Expense Ratios
&
Share Classes
Asset Class
Diversification
QDIA
Active
vs.
Passive
Absolute &
Relative
Performance
Platform
Flexibility
Plan
Demographics
Fund Menu
Considerations
INVESTMENT MANAGEMENT
Share Class Availability
– Must evaluate “net net” expense ratio of each investment
8
INVESTMENT MANAGEMENT
QDIA Designation (Qualified Default Investment Alternative)
– Safe harbor protection afforded to plan sponsors, if conditions met
– Three approved types of QDIAs (TDFs, Managed Accounts, Lifestyle Funds)
– Documentation of QDIA decision and rationale is critical
9
OPTIMIZING PLAN DESIGN
• Automatic Enrollment
• Automatic Escalation
• Default Fund(s)
• Ease of Accessing Money
• Loans & Financial Hardships
• Available Sources
• Distribution Ages
• Eligibility & Entry Periods
• Match vs. Profit Share
• Trustee
• Vesting Schedules
10
OPTIMIZING PLAN DESIGN
Peer Group
Benchmarking
• Categories
• Plan size (5)
• Industry (50)
• Geography (5)
• Employee count (10)
• Plan type (11)
• Plan Features
• Advisor type
• Advisor services
• Auto enroll/escalation
• Eligibility/Entry
• Employer contribution
• Fee/Expense payment
• Investments
• Plan administration
• Plan structure
• Providers/Vendors
• Vesting
11
OPTIMIZING PLAN DESIGN
12
Health Care Organizations (For Profit)
Overall Micro
(<$5M)
Small
($5-$50M)
Mid
($50-$200M)
Large
($200-$1B)
Mega
(>$1B)
Immediate 19.5% 11.7% 16.7% 29.6% 66.7% 83.3%
3 Months 20.7% 13.6% 26% 33.3% 11.1% 16.7%
4-6 Months 10.8% 12.6% 8.3% 14.8% 11.1% 0%
7-11 Months 0.4% 0% 1% 0% 0% 0%
1 Year 45.2% 58.3% 43.8% 22.2% 11.1% 0%
> 1 Year 3.3% 3.9% 4.2% 0% 0% 0%
Eligibility
OPTIMIZING PLAN DESIGN
13
Roth Contributions
Law Firms
Overall Micro
(<$5M)
Small
($5-$50M)
Mid
($50-$200M)
Large
($200-$1B)
Mega
(>$1B)
Yes 74.3% 56.7% 64.4% 90.3% 92.5% 100%
No 26.6% 43.3% 35.6% 9.7% 4.8% 0%
OPTIMIZING PLAN DESIGN
14
Safe Harbor
Building / Construction / Contracting
Overall Micro
(<$5M)
Small
($5-$50M)
Mid
($50-$200M)
Large
($200-$1B)
Mega
(>$1B)
Yes 50.8% 62.8% 39.1% 31.6% 66.7% 66.7%
No 49.2% 37.2% 60.9% 68.4% 33.3% 33.3%
FINANCIAL WELLNESS & EMPLOYEE ENGAGEMENT
1 in 4
who feel
“financially in
control” still worry
about finances5
50%
not confident
they have $1,000
in emergency
savings4
1/3
earning $100K+
have credit card
debt; 22% struggle
with payments3
7 of 10
say “financial”
most common form
of stress1
21%
with outstanding
loans from workplace
savings plan2
S T R E S SD I S T R E S S
C O N T R O L
1“Are Teens Adopting Adults’ Stress Habits?”, American Psychological Association, 2014.
2 PWC Employees Financial Wellness Survey, April 2015.
3 Jack Van Derhei, Sarah Holden, Luis Alonso, Steven Bass, and Ann Marie Pino,”401(k) Plan Asset Allocation, Account Balances, and Loan/Activity in 2013.”, EBRI Issue Brief, no. 408, December 2014.
4 State Street Global Advisors, Biannual DC Investor Survey, March 2015.
5 Fidelity, Financial Wellness Study, July 2015.
15
FINANCIAL WELLNESS & EMPLOYEE ENGAGEMENT
16
• Stretch Match
• Benefits Harmonization
• Rewards Programs
• Wellness Dollars
• Individual Financial Advice
Broker
3(38) Fiduciary
Full Scope Fiduciary
 Various Paycheck Deductions
 Setting up a Budget
 Expense Categorization
 Cash Management
 Emergency Savings
 Retirement
 Saving for Large Purchases Investments
 Savings Optimization
 Income Plan
 Pension
 Social Security
 Medicare
 Will/Estate Plan
 Life and Disability Insurance
 Long-Term Care Insurance
 Safeguarding Documents
 In-Network vs. Out-of-Network
 Name Brand vs. Generic Rx
 Health Care Savings Accounts
 Preventative Care Opportunities
 Student Loans
 Credit Cards
 Mortgage
 Car Loans
 Workplace Loans
 Credit Score
 Debt Prioritization
17
FINANCIAL WELLNESS & EMPLOYEE ENGAGEMENT
UNDERSTANDING FEES, SERVICES & STRUCTURE
Fee Analysis
• Plan Structure
• Bundled vs. Unbundled
• Advisor vs. Direct
• Fee Structure
• Total Cost
• Fee Levelization
• Pro Rata vs. Per Capita
• Company Pay vs. Plan Pay
• Revenue Sharing
• Fee Credits
18
UNDERSTANDING FEES, SERVICES & STRUCTURE
Plan Services
• Advisor
• Fiduciary Governance
• Participant Education
• Plan Administration
• Vendor Management
• Investment Management
• Recordkeeper
• Annual Notice deliveries
• Beneficiary recordkeeping
• Directed Trustee
• Eligibility tracking
• Loan/FHW/QDRO administration
• Mandatory distributions
• Participant technologies
• Payroll integration
• Plan sponsor technologies
• Reporting capabilities
• Rollover support
19
KEY TAKEAWAYS
• Fiduciary Governance
– Investment Policy Statement
– Prudent process, documentation and training
• Investment Management
– 3(21) or 3(38) Fiduciary
– Share class analysis, 404(c) compliance, QDIA
• Plan Design
– Industry benchmarking to ensure marketplace competitiveness
– Risk management & liability protection
• Vendor Management
– Fee & service benchmarking
– Ongoing vendor due diligence
• Employee Engagement
– Get creative!
– Maximize company dollars
20
www.aurumwealth.com @AurumWealthAkron | Cleveland | Tampa
CONTACT INFORMATION
21
T H A N K YO U F O R YO U R AT T E N D A N C E
Jacob C. Adamczyk, AIF®
Director, Retirement Plan Services
440-605-7279
jadamczyk@aurumwealth.com

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Whats Changed in 401(k)s? More Than You Think

  • 1. What’s Changed with 401(k)s? More Than You Think Jacob C. Adamczyk Overview of Current Defined Contribution Marketplace
  • 2. TODAY’S AGENDA 2 • Fiduciary Blind Spots & Best Practices • Investment Management • Optimizing Plan Design • Financial Wellness & Employee Engagement • Understanding Fees, Services & Structure
  • 3. 3 FIDUCIARY BLIND SPOTS & BEST PRACTICES Blind Spots • Committee composition & responsibilities • Process over outcomes • Meeting minutes • 3(21) Advisor / 3(38) Manager • Investment Policy Statement (IPS) • Vendor RFI / RFP • Participant education vs. advice • Fiduciary liability insurance • Fidelity bond coverage Best Practices • Understanding your fiduciary duties • Documentation • Fee analysis / benchmarking • Vendor management • Proprietary investments • Recent litigation • Fidelity, Franklin Templeton, GE, Nordstrom, Northrop Grumman, Putnam, Voya, Xerox
  • 4. 4 FIDUCIARY BLIND SPOTSFIDUCIARY BLIND SPOTS & BEST PRACTICES Broker 3(21) Fiduciary Co-Fiduciary 3(38) Fiduciary Full-Scope Fiduciary
  • 5. 5 FIDUCIARY BLIND SPOTS & BEST PRACTICES 3(21) Co-Fiduciary • Moderate level of protection • Investment Advisor • Retain control of investment lineup • Retain liability for investment decisions 3(38) Full-Scope Fiduciary • Highest level of protection • Investment Manager • No liability for investment decisions • Lack of control • Higher fees Type of Advisor Pros Cons
  • 6. 6 FIDUCIARY BLIND SPOTS & BEST PRACTICES • DOL Fiduciary Rule – First introduced in 2009 by DOL; approved April 6, 2016 – Final rule addresses conflicts of interest for advisors re: 401(k) Plans and IRAs • Compliance Deadlines – June 9, 2017: Educational requirements and investment advice provisions – January 1, 2018: Major participant disclosures, new contracts and agreements • What It Means for Advisors – Must follow fiduciary standard of care; suitability standard no longer applies – Only offer advice that reflects “best interests” of plan participants/beneficiaries • What It Means for Sponsors – Understand type of advisor you are working with; engage fiduciary advisor – Focus on fees: how and where they are being paid
  • 7. INVESTMENT MANAGEMENT 7 Proprietary vs. Non- Proprietary Expense Ratios & Share Classes Asset Class Diversification QDIA Active vs. Passive Absolute & Relative Performance Platform Flexibility Plan Demographics Fund Menu Considerations
  • 8. INVESTMENT MANAGEMENT Share Class Availability – Must evaluate “net net” expense ratio of each investment 8
  • 9. INVESTMENT MANAGEMENT QDIA Designation (Qualified Default Investment Alternative) – Safe harbor protection afforded to plan sponsors, if conditions met – Three approved types of QDIAs (TDFs, Managed Accounts, Lifestyle Funds) – Documentation of QDIA decision and rationale is critical 9
  • 10. OPTIMIZING PLAN DESIGN • Automatic Enrollment • Automatic Escalation • Default Fund(s) • Ease of Accessing Money • Loans & Financial Hardships • Available Sources • Distribution Ages • Eligibility & Entry Periods • Match vs. Profit Share • Trustee • Vesting Schedules 10
  • 11. OPTIMIZING PLAN DESIGN Peer Group Benchmarking • Categories • Plan size (5) • Industry (50) • Geography (5) • Employee count (10) • Plan type (11) • Plan Features • Advisor type • Advisor services • Auto enroll/escalation • Eligibility/Entry • Employer contribution • Fee/Expense payment • Investments • Plan administration • Plan structure • Providers/Vendors • Vesting 11
  • 12. OPTIMIZING PLAN DESIGN 12 Health Care Organizations (For Profit) Overall Micro (<$5M) Small ($5-$50M) Mid ($50-$200M) Large ($200-$1B) Mega (>$1B) Immediate 19.5% 11.7% 16.7% 29.6% 66.7% 83.3% 3 Months 20.7% 13.6% 26% 33.3% 11.1% 16.7% 4-6 Months 10.8% 12.6% 8.3% 14.8% 11.1% 0% 7-11 Months 0.4% 0% 1% 0% 0% 0% 1 Year 45.2% 58.3% 43.8% 22.2% 11.1% 0% > 1 Year 3.3% 3.9% 4.2% 0% 0% 0% Eligibility
  • 13. OPTIMIZING PLAN DESIGN 13 Roth Contributions Law Firms Overall Micro (<$5M) Small ($5-$50M) Mid ($50-$200M) Large ($200-$1B) Mega (>$1B) Yes 74.3% 56.7% 64.4% 90.3% 92.5% 100% No 26.6% 43.3% 35.6% 9.7% 4.8% 0%
  • 14. OPTIMIZING PLAN DESIGN 14 Safe Harbor Building / Construction / Contracting Overall Micro (<$5M) Small ($5-$50M) Mid ($50-$200M) Large ($200-$1B) Mega (>$1B) Yes 50.8% 62.8% 39.1% 31.6% 66.7% 66.7% No 49.2% 37.2% 60.9% 68.4% 33.3% 33.3%
  • 15. FINANCIAL WELLNESS & EMPLOYEE ENGAGEMENT 1 in 4 who feel “financially in control” still worry about finances5 50% not confident they have $1,000 in emergency savings4 1/3 earning $100K+ have credit card debt; 22% struggle with payments3 7 of 10 say “financial” most common form of stress1 21% with outstanding loans from workplace savings plan2 S T R E S SD I S T R E S S C O N T R O L 1“Are Teens Adopting Adults’ Stress Habits?”, American Psychological Association, 2014. 2 PWC Employees Financial Wellness Survey, April 2015. 3 Jack Van Derhei, Sarah Holden, Luis Alonso, Steven Bass, and Ann Marie Pino,”401(k) Plan Asset Allocation, Account Balances, and Loan/Activity in 2013.”, EBRI Issue Brief, no. 408, December 2014. 4 State Street Global Advisors, Biannual DC Investor Survey, March 2015. 5 Fidelity, Financial Wellness Study, July 2015. 15
  • 16. FINANCIAL WELLNESS & EMPLOYEE ENGAGEMENT 16 • Stretch Match • Benefits Harmonization • Rewards Programs • Wellness Dollars • Individual Financial Advice
  • 17. Broker 3(38) Fiduciary Full Scope Fiduciary  Various Paycheck Deductions  Setting up a Budget  Expense Categorization  Cash Management  Emergency Savings  Retirement  Saving for Large Purchases Investments  Savings Optimization  Income Plan  Pension  Social Security  Medicare  Will/Estate Plan  Life and Disability Insurance  Long-Term Care Insurance  Safeguarding Documents  In-Network vs. Out-of-Network  Name Brand vs. Generic Rx  Health Care Savings Accounts  Preventative Care Opportunities  Student Loans  Credit Cards  Mortgage  Car Loans  Workplace Loans  Credit Score  Debt Prioritization 17 FINANCIAL WELLNESS & EMPLOYEE ENGAGEMENT
  • 18. UNDERSTANDING FEES, SERVICES & STRUCTURE Fee Analysis • Plan Structure • Bundled vs. Unbundled • Advisor vs. Direct • Fee Structure • Total Cost • Fee Levelization • Pro Rata vs. Per Capita • Company Pay vs. Plan Pay • Revenue Sharing • Fee Credits 18
  • 19. UNDERSTANDING FEES, SERVICES & STRUCTURE Plan Services • Advisor • Fiduciary Governance • Participant Education • Plan Administration • Vendor Management • Investment Management • Recordkeeper • Annual Notice deliveries • Beneficiary recordkeeping • Directed Trustee • Eligibility tracking • Loan/FHW/QDRO administration • Mandatory distributions • Participant technologies • Payroll integration • Plan sponsor technologies • Reporting capabilities • Rollover support 19
  • 20. KEY TAKEAWAYS • Fiduciary Governance – Investment Policy Statement – Prudent process, documentation and training • Investment Management – 3(21) or 3(38) Fiduciary – Share class analysis, 404(c) compliance, QDIA • Plan Design – Industry benchmarking to ensure marketplace competitiveness – Risk management & liability protection • Vendor Management – Fee & service benchmarking – Ongoing vendor due diligence • Employee Engagement – Get creative! – Maximize company dollars 20
  • 21. www.aurumwealth.com @AurumWealthAkron | Cleveland | Tampa CONTACT INFORMATION 21 T H A N K YO U F O R YO U R AT T E N D A N C E Jacob C. Adamczyk, AIF® Director, Retirement Plan Services 440-605-7279 jadamczyk@aurumwealth.com