1. Linen, glassware, crockery
and silverware

2. Equipment
Fixed
equipment
Mobile
equipment
Circulating
equipment

3. 1) Furniture
2) Floor
3) Walls
4) Ceiling

4. It includes all trolleys, carrying stations that
are maneuvered, in order to provide
specialized service to a guest with style.
For example flambé trolley, salad trolley,
carving trolley etc.

5. It broadly includes:-
1) Linen
2) Glassware
3) Chinaware
4) Silverware

6.  All silverware used at Oberoi’s hotels and
resorts is E.P.N.S. (electro plated nickel
silver).
 Base is an alloy of nickel, brass, zinc or
stainless steel.
 Plated with silver to the extent of 10-15
microns(measuring unit of silver plating).

13. Linen is a cloth woven from flax and used for
all linen used in the food and beverage
department. Damask is a weave used in
which the weft produces a pattern.

14.  Regular size is 21x21 inches.

17.  Manufacturing process: Pressed, blown or
molded.
 Quality: Plain, Crystal.
 Appearance: Stemmed or footed

23. 1) Chinaware is made from silica, soda ash,
and china clay, glazed to give a fine finish.
2) It is found in different colours and
designs.
3) The most commonly used is white coloured
as it directly reflects on the hygiene
standards maintained in the restraunt.