2. Saeed Slemy
Training Duration is 2 hours
Please put your phones on silent mode
If you need to take a call, please take it outside the room
Please raise your hand and feel free to ask questions
Discussions will follow at the end of the presentation
SLOW ME DOWN! (If I’m going too fast
Before we begin …
3. INTRODUCTION TO SMART PHONES
-Mobile Phones that Include similar functions to those who found in a personal computer.
-Smart Phones is ONE-STOP solution for information management, you can make a Calls, Sending and
receiving emails, Internet Browsing, Chat etc
Operating system (OS) used by modern Smart Phones includes
Google’s Android
Apple’s iOS
Nokia’s Symbian
Rim’s Blackberry OS
Samsung’s Bada
Microsoft’s Window phone
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4. SMART PHONE EVOLUTION
Smartphones are everywhere, and they’re not done. It seems that everywhere you turn, there is someone
browsing through the Internet on their Smartphones.
Smartphone capability does not end at the Internet access, or at document editing. Smartphone's are
advancing at a very quick pace and some have the ability to talk to you, answer questions, turn off your lights
when you are not there, open doors, and even watch movies
Zanzibar Call Centre
Cell phone, or mobile phone, technology has been in place since the 1940s. During
second World War, many military outfits used mobile, hand-held, phones to
coordinate attacks, airlifts, and troop movements. These rudimentary mobile phones
relied on an antenna to provide signal transfer to another mobile phone device. As
crude as these bulky and heavy mobile phones were, they were the forerunners to the
Smartphones of today.
5. ANDROID INTERNET SETUP
• Operating system designed by Google, mostly used by Google phones, Samsung galaxy, Tablets and many other
brand.
• Android has got numbers of different OS with different devices with almost similar functions
Step 1
Menu
Setting
Wireless and
Network
Mobile Networks
Access Point Names
Step 2
Menu
Setting
More Setting
Mobile Network
Access Point Names
Step 3
Menu
Setting
More Networks
Mobile Network
Access Point Names
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6. Name:Name: name of service providername of service provider
APN:APN: internetinternet
Port:Port:
Prox:
MMS:
Authentication type:Authentication type:
APN type:APN type:
APN Protocol:APN Protocol:
ANDROID INTERNET SETUP…
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7. Smart phones designed by Apple with “iOS” operating system, mostly used by iPhone and iPad smart phones
Customer can setup his Device manual by follow below procedure
I-phone 3
Setting
General
Network
Cellular data
Network
Fill the APN which is
“internet”
INTERNET SETUP FOR iOS SMART PHONES
I-phone 4
Setting
Cellular Data
APN Setting
APN: internet
I-phone 4s
Setting
Mobile Data
Mobile Data
Network
APN setting
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8. Operating system designed by Microsoft, Mostly used by Microsoft Window’s Phone,Nokia Lumia,HTC and
Samsung
Customer can follow below procedure to configure his Device to the Internet
Lumia 800
Menu
Setting
Mobile Networks
Edit opt/add APN
Fill the APN which is
“internet”
WINDOW PHONE INTERNET SETUPWINDOW PHONE INTERNET SETUP
Lumia 520
Menu
Setting
Access Point
Internet name
APN name
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Fill the Internet name “of your service provider”
and APN name “internet”
9. The 1st
Mobile Operating System designed by Nokia established in 2008
Customer that have a Nokia Symbian Smartphone can configure his
device through online SMS configuration or you can send sms for
example Zantel Customers
Online configuration.
INTERNET to 15099
ALL to 15099
NOKIA SYMBIAN
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