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5 Most CHALLENGING Profit Killers for Luxury Condo Property Management A Comprehensive Research Study by Empire Research Team Presentation Rights Granted to Jowers & Co.
Areas Covered © 2008- 2009 Empire Research Team ,[object Object],[object Object],[object Object],[object Object]
Areas Covered ,[object Object],[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team
Areas Covered ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team
Overview of Changing Trends for Property Management ,[object Object],[object Object],[object Object],National Real Estate Investor - May 1, 2008, By Joe Gose; Atlanta Business Chronicle, May 2 nd  2008 © 2008- 2009 Empire Research Team
Overview of Changing Trends for Property Management ,[object Object],[object Object],[object Object],http://atlanta.bizjournals.com/sacramento/stories/2008/03/31/focus2.html; EpiCity.com – Tom Stokes article © 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis © 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mortgage Crisis Overview: http://www.flagshipfinancialmortgage.com © 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis http://www.flagshipfinancialmortgage.com ,[object Object],[object Object],Mortgage Crisis Overview: © 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis ,[object Object],[object Object],Mortgage 101 - Amber Nelson on September 29th 2008 © 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis AARP’s Public Policy Institute 2008 study ,[object Object],[object Object],Older Population Hit Hard By Foreclosure Crisis © 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis ,[object Object],“ The combined impact of  payment shock, negative amortization, declining home prices and restricted availability of mortgage credit  may leave many option ARMs’ borrowers unwilling to continue paying their mortgage.” - Huxley Somerville, Group Managing Director and U.S. RMBS group head © 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis Federal Bailout to Total $700 Billion in Upfront Costs - Mortgage 101, September 2008 ,[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis 2008 InsuranceRate.com ,[object Object],[object Object],Recent restrictions by major private mortgage insurers will make it impossible for many condo owners to get the PMI (private mortgage insurance) they need to buy or refinance a condo. © 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis 2008 InsuranceRate.com ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis www.bizjournals.com/atlanta/ - Property managers confronting new challenges - May 2, 2008 ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team
SOLUTIONS FOR: Shocking Effects of the Mortgage Crisis © 2008- 2009 Empire Research Team ,[object Object],[object Object],[object Object]
Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes © 2008- 2009 Empire Research Team
Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes ,[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes ,[object Object],[object Object],[object Object],[object Object],www.businessinsurance.com/cgi-bin/article.pl?articleId=21366&a=a&bt=grapple © 2008- 2009 Empire Research Team
Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes www.businessinsurance.com/cgi-bin/article.pl?articleId=21366&a=a&bt=grapple ,[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes http://www.bizjournals.com/atlanta/stories/2008/05/05/focus6.html ,[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes BusinessWeek - A reversal in property taxes?; by: Dean Foust on June 21, 2007 Year Personal Income Property Taxes 1990 6.78% 9.28% 1991 4.94 7.96 1992 4.61 7.34 1993 5.32 5.22 1994 4.16 3.90 1995 5.86% 3.20% 1996 4.99 2.94 1997 6.18 4.48 1998 6.81 5.17 1999 6.27 4.14 2000 6.61% 3.97% 2001 6.22 5.82 2002 2.02 5.88 2003 2.19 6.27 2004 4.66 7.27 2005 3.89 6.16 2006 4.12 6.23 Federal Tax Foundation Chart: GA Property Taxes vs. Personal Income … Georgia Property Taxes run a CONSISTENTLY HIGHER RATE than Personal Income growth… © 2008- 2009 Empire Research Team
Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes How can you curb Property Risks and Reduce Insurance Premiums? ,[object Object],[object Object],"We have added things like  sprinklers to our warehouses and have recalculated hydraulic factors in some of our older buildings  to make sure they meet current code requirements."  Mr. Cecchini, Quest Property Management © 2008- 2009 Empire Research Team
Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes www.businessinsurance.com/ The BENEFIT to Your Owners / Tenants? ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team
SOLUTIONS FOR: Sky-Rocketing Insurance Rates & Property Taxes © 2008- 2009 Empire Research Team ,[object Object],[object Object],[object Object]
Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems © 2008- 2009 Empire Research Team
The American Institute of Architects © 2008- 2009 Empire Research Team Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems ,[object Object],[object Object],[object Object],The Demand for Condominiums
The American Institute of Architects © 2008- 2009 Empire Research Team Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems The Accelerating Risk ,[object Object],[object Object],[object Object]
The Lewis-Chester Group © 2008- 2009 Empire Research Team Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems Common Examples of Property Management Liabilities: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
William Gallagher Associates - Risk Management for Mold Hazards to Commercial Building Owners and Managers ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems
Tough issues confront property managers - Real Estate Weekly,  by Lois Weiss Building owners and managers are facing tough issues that center not only on the  health of building visitors and residents, but must also rely on their support to help the environment .  -  Real Estate Weekly ,  by Lois Weiss ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems
[object Object],[object Object],Tough issues confront property managers - Real Estate Weekly,  by Lois Weiss © 2008- 2009 Empire Research Team Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems
www.surgeongeneral.gov/topics/indoorenv/pdf/HIEWorkshopBinder.pdf ,[object Object],© 2008- 2009 Empire Research Team Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems
http://findarticles.com/p/articles/mi_m3601/is_/ai_15812829 ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems
SOLUTIONS FOR: Health-Related Claims and Infraction Liability Problems ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD © 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD ,[object Object],[object Object],Answering the challenges of today's management standards - Property Management - Real Estate Weekly © 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD Trends and Innovations in Property Management Systems – Dick Jonilonis ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD ,[object Object],[object Object],[object Object],Koeppel Tener Real Estate Services © 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD ,[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD But other PROBLEMS abound… ,[object Object],[object Object],[object Object],http://www.bizjournals.com - Property managers confronting new challenges - May 2, 2008 © 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD http://www.bizjournals.com - Property managers confronting new challenges - May 2, 2008 ,[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD RealtyTimes, December 28, 2007 by Blanche Evans ,[object Object],[object Object],Why aren’t Gen X and Gen Y interested in Property Management? © 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD RealtyTimes, December 28, 2007 by Blanche Evans Why aren’t Gen X and Gen Y interested in Property Management? ,[object Object],[object Object],© 2008- 2009 Empire Research Team
Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD ,[object Object],[object Object],[object Object],© 2008- 2009 Empire Research Team
SOLUTIONS FOR: Responsibility Consolidation and OVERLOAD © 2008- 2009 Empire Research Team ,[object Object],[object Object],[object Object]
Challenging Profit KILLER #5 Market Saturation and Higher Costs © 2008- 2009 Empire Research Team
Challenging Profit KILLER #5 Market Saturation and Higher Costs © 2008- 2009 Empire Research Team Journal of Property Management, by Bentsen, Lan - http://www.allbusiness.com/management/473435-1.html ,[object Object],[object Object],[object Object],The Golden Age of Real Estate Management
© 2008- 2009 Empire Research Team The Golden Age of Real Estate Management ,[object Object],[object Object],Journal of Property Management, by Bentsen, Lan - http://www.allbusiness.com/management/473435-1.html Challenging Profit KILLER #5 Market Saturation and Higher Costs
© 2008- 2009 Empire Research Team Journal of Property Management, by Bentsen, Lan - http://www.allbusiness.com/management/473435-1.html ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Challenging Profit KILLER #5 Market Saturation and Higher Costs
© 2008- 2009 Empire Research Team ,[object Object],[object Object],[object Object],Property managers confronting new challenges - Friday, May 2, 2008 Challenging Profit KILLER #5 Market Saturation and Higher Costs
© 2008- 2009 Empire Research Team Friday, September 7, 2007 - Cracks in condo market, Charlotte Business Journal - by Susan Stabley ,[object Object],[object Object],[object Object],Challenging Profit KILLER #5 Market Saturation and Higher Costs
© 2008- 2009 Empire Research Team ,[object Object],[object Object],Challenging Profit KILLER #5 Market Saturation and Higher Costs
© 2008- 2009 Empire Research Team ,[object Object],[object Object],Challenging Profit KILLER #5 Market Saturation and Higher Costs
© 2008- 2009 Empire Research Team http://www.bizjournals.com - Property managers confronting new challenges, May 2, 2008 ,[object Object],[object Object],“ The  challenge is keeping these expenses down so that owners and tenants are not affected . They have to be paid -- but you certainly don't want to have to cut into customer service, amenities or the other nice things you do for properties.” - Florence Barbour, regional vice president of Boston-based Winthrop Management L.P. Challenging Profit KILLER #5 Market Saturation and Higher Costs
© 2008- 2009 Empire Research Team http://www.bizjournals.com - Property managers confronting new challenges, May 2, 2008 ,[object Object],[object Object],Challenging Profit KILLER #5 Market Saturation and Higher Costs
© 2008- 2009 Empire Research Team National Real Estate Investor, July 1, 2008 Challenging Profit KILLER #5 Market Saturation and Higher Costs ,[object Object],[object Object]
© 2008- 2009 Empire Research Team National Real Estate Investor, July 1, 2008 Challenging Profit KILLER #5 Market Saturation and Higher Costs ,[object Object],[object Object],[object Object],[object Object]
SOLUTIONS FOR: Market Saturation and Higher Costs © 2008- 2009 Empire Research Team ,[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team What Does This Mean for Property Management? ,[object Object],[object Object]
© 2008- 2009 Empire Research Team How to Stay Efficient and Effective Take a SERIOUS, in-depth look at the operations side of your business. ,[object Object],[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team How to Stay Efficient and Effective ,[object Object],[object Object],[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team How to Stay Efficient and Effective Does it make better  FINANCIAL SENSE  and  TIME EFFICIENCY to employ personnel in-house, or contract the services of EXPERT professionals?  Let’s take a look at some resources on the subject, and some side-by-side comparisons…
© 2008- 2009 Empire Research Team Employment and Contract Services DEFINITIONS An  Employee  is defined as a person on the actual payroll. Employees exclude temporary and contract workers but include the owner or manager if that person works at the firm. An  Independent Contractor  is defined as a person engaged in an independently established business - a person engaged in an occupation that contracts to work according to their own methods, without being subject to control of the employer except for results.
© 2008- 2009 Empire Research Team Employment and Contract Services For many years, Property Management firms have been well aware that they can be   held liable for the wrongful acts of those they hire and that greater liability is associated with workers hired as employees than exists for independent contractors . This difference in liability relates in large part to the degree of control over workers' activities. The issue of control also is a primary criterion in the distinction of employee versus independent-contractor status. Journal of Property Management - By McBride, John
© 2008- 2009 Empire Research Team Employment and Contract Services http://www.associationtimes.com/articles2004/empIndCont090104.htm According to the  Association Times  (a resource for community associations), here are the MAJOR ADDITIONAL EXPENSES linked to Property Management employment: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team Employment and Contract Services http://www.associationtimes.com/articles2004/empIndCont090104.htm ,[object Object],[object Object]
© 2008- 2009 Empire Research Team Employment and Contract Services https://ssl.perfora.net/smartlegalforms.com/guide.asp?level=2&id=747 ,[object Object],[object Object],[object Object],What are the  MAJOR BENEFITS  for hiring professional Contract Services?
© 2008- 2009 Empire Research Team Employment and Contract Services Earlier, we discussed the OVERLOADED responsibilities that has become more prevalent amongst Property Managers. Understand that just utilizing professional Contractor Services doesn’t solve all your problems… The PROBLEM of managing and coordinating the efforts of MULTIPLE service contractors can be an additional strain on time resources… Note this IMPORTANT point!
© 2008- 2009 Empire Research Team The Silent Profit Killer - TIME How much time does your Management Team divert to: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team The Silent Profit Killer - TIME ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team The Silent Profit Killer - TIME ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team Staying Competitive 10 KEY Things to Look for When Searching for Professional Help… ,[object Object],[object Object],[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team Staying Competitive 10 KEY Things to Look for When Searching for Professional Help… ,[object Object],[object Object],[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team Staying Competitive ,[object Object],[object Object],[object Object],[object Object],Facility Mgt Study, April 2008
© 2008- 2009 Empire Research Team Staying Competitive ,[object Object],[object Object],[object Object]
© 2008- 2009 Empire Research Team Staying Competitive ,[object Object],[object Object]
© 2008- 2009 Empire Research Team Staying Competitive With the new information presented… … Professional Services exemplified… and the factors of Time & Money Savings provided, how can we help YOU like we’ve helped so many others? Let’s see where you can experience similar BENEFITS as some of our most loyal clients…
© 2008- 2009 Empire Research Team Testimonials “ The people and staff are wonderful. They will come out when you call. I recommend Jowers to any business, because you will not be disappointed.“ ~ Kumba Bass “ I’ve been using Jowers since 2000. The response from the residents and the board is outstanding. I would highly recommend their services to anyone who is in need of janitorial services.” ~ Richard Hooker
© 2008- 2009 Empire Research Team Testimonials “ The Jowers people are an important part of our team. They are detailed and courteous. I could always reach someone when I needed help, or needed additional services. They are a part of what makes us successful.“ ~ Gina Krauth & Robert Ransome Now You Know…
For your  Assessment  or more information on  customized Property Management Solutions , please contact: JOWERS & COMPANY, INC. www.JowersCo.com  [email_address] Direct : 404.633.8707

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The 5 Most Challenging Profit Killers

  • 1. 5 Most CHALLENGING Profit Killers for Luxury Condo Property Management A Comprehensive Research Study by Empire Research Team Presentation Rights Granted to Jowers & Co.
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  • 7. Challenging Profit KILLER #1 Shockwave Effects of the Mortgage Crisis © 2008- 2009 Empire Research Team
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  • 18. Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes © 2008- 2009 Empire Research Team
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  • 23. Challenging Profit KILLER #2 Sky-Rocketing Insurance Rates & Property Taxes BusinessWeek - A reversal in property taxes?; by: Dean Foust on June 21, 2007 Year Personal Income Property Taxes 1990 6.78% 9.28% 1991 4.94 7.96 1992 4.61 7.34 1993 5.32 5.22 1994 4.16 3.90 1995 5.86% 3.20% 1996 4.99 2.94 1997 6.18 4.48 1998 6.81 5.17 1999 6.27 4.14 2000 6.61% 3.97% 2001 6.22 5.82 2002 2.02 5.88 2003 2.19 6.27 2004 4.66 7.27 2005 3.89 6.16 2006 4.12 6.23 Federal Tax Foundation Chart: GA Property Taxes vs. Personal Income … Georgia Property Taxes run a CONSISTENTLY HIGHER RATE than Personal Income growth… © 2008- 2009 Empire Research Team
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  • 27. Challenging Profit KILLER #3 Health-Related Claims and Infraction Liability Problems © 2008- 2009 Empire Research Team
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  • 37. Challenging Profit KILLER #4 Responsibility Consolidation and OVERLOAD © 2008- 2009 Empire Research Team
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  • 49. Challenging Profit KILLER #5 Market Saturation and Higher Costs © 2008- 2009 Empire Research Team
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  • 65. © 2008- 2009 Empire Research Team How to Stay Efficient and Effective Does it make better FINANCIAL SENSE and TIME EFFICIENCY to employ personnel in-house, or contract the services of EXPERT professionals? Let’s take a look at some resources on the subject, and some side-by-side comparisons…
  • 66. © 2008- 2009 Empire Research Team Employment and Contract Services DEFINITIONS An Employee is defined as a person on the actual payroll. Employees exclude temporary and contract workers but include the owner or manager if that person works at the firm. An Independent Contractor is defined as a person engaged in an independently established business - a person engaged in an occupation that contracts to work according to their own methods, without being subject to control of the employer except for results.
  • 67. © 2008- 2009 Empire Research Team Employment and Contract Services For many years, Property Management firms have been well aware that they can be held liable for the wrongful acts of those they hire and that greater liability is associated with workers hired as employees than exists for independent contractors . This difference in liability relates in large part to the degree of control over workers' activities. The issue of control also is a primary criterion in the distinction of employee versus independent-contractor status. Journal of Property Management - By McBride, John
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  • 71. © 2008- 2009 Empire Research Team Employment and Contract Services Earlier, we discussed the OVERLOADED responsibilities that has become more prevalent amongst Property Managers. Understand that just utilizing professional Contractor Services doesn’t solve all your problems… The PROBLEM of managing and coordinating the efforts of MULTIPLE service contractors can be an additional strain on time resources… Note this IMPORTANT point!
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  • 80. © 2008- 2009 Empire Research Team Staying Competitive With the new information presented… … Professional Services exemplified… and the factors of Time & Money Savings provided, how can we help YOU like we’ve helped so many others? Let’s see where you can experience similar BENEFITS as some of our most loyal clients…
  • 81. © 2008- 2009 Empire Research Team Testimonials “ The people and staff are wonderful. They will come out when you call. I recommend Jowers to any business, because you will not be disappointed.“ ~ Kumba Bass “ I’ve been using Jowers since 2000. The response from the residents and the board is outstanding. I would highly recommend their services to anyone who is in need of janitorial services.” ~ Richard Hooker
  • 82. © 2008- 2009 Empire Research Team Testimonials “ The Jowers people are an important part of our team. They are detailed and courteous. I could always reach someone when I needed help, or needed additional services. They are a part of what makes us successful.“ ~ Gina Krauth & Robert Ransome Now You Know…
  • 83. For your Assessment or more information on customized Property Management Solutions , please contact: JOWERS & COMPANY, INC. www.JowersCo.com [email_address] Direct : 404.633.8707