Many Communications professionals are aiming to take on a more thoughtful approach to communication, focusing on delivering messages in a simple, compelling and relevant way.
This webinar, co-hosted by Lindsay Lagreid, Solution Architect at Limeade and Alyssa Hagan, Associate Director of Internal Comms and Engagement at Encompass Health Corp., delves into several key strategies that will help your organization deliver valued communication.
You will learn:
• How to build bridges across departments as a strategic partner
• How to create a mobile-first communications program that inspires
• Strategies for measuring impact and proving value to top leaders
• Ideas for delivering corporate messages while giving local teams a voice
• Examples of turning everyday actions into engaging activities
Candid conversations for inclusive cultures Limeade
“Inclusion in the workplace” is a trendy phrase you’ve heard thrown all over the place, but inclusion is nothing without acknowledgement and action. From recognizing micro-inclusions in your organization to admitting what you can’t recognize, today’s successful businesses are taking ownership of where they fall short and actively preparing for Gen Z expectations.
Limeade has worked around the clock, consulting doctors and heeding the advice of subject matter experts to launch new activities that are now available to incorporate into your customer experiences. We encourage you to join us for this webinar where we’ll be sharing best practices to support employees with care during times of crisis.
Candid Conversation for Inclusive Cultures with HCILimeade
Lauren Franklin, Sr. Brand Manager at Limeade and Lindsay Lagreid, Solution Architect at Limeade share funny and touching anecdotes about their experiences in the workplace and demonstrate how your organization can take action to become a more inclusive and diverse workforce.
Elevating Well-Being as a Business Strategy with NWILimeade
Research shows a clear connection to business results, but even the best programs remain siloed, underutilized, and are often the first to get cut when budgets tighten. In this session, learn how to elevate your well-being program as a business imperative through strategic planning, bridge-building, and thoughtful analytics.
The Missing Link In Your Employee Engagement StrategyLimeade
A presentation from a 11/9 webinar with work experts at Limeade and Quantum Workplace on what our new research reveals about the connection between individual well-being and employee engagement.
Uncovering the Powerful Connection Between Engagement and InclusionLimeade
This webinar with Dr. Laura Hamill, Chief People Office and Chief Science Officer and Dr. Julianne Tillmann, Director of Research, and Mari Hegyi, Direction, People Team at Limeade will dive into the latest research on the interplay between employee engagement and inclusion. We will cover how organizational leaders can support engagement and inclusion at a higher cultural level and share tactical approaches HR professionals can use on a day-to-day basis.
In this 30-minute webinar, you'll learn both the science and habits behind inclusion and valuable tools you can use to inspire and promote inclusive behaviors at your organization.
1/16 HRD Can You Spot the Burnout Deck? FinalLimeade
Join us and the Human Resource Development (HRD) to hear from Laura Hamill, Chief Science Officer and Chief People Officer at Limeade and Reetu Sandhu, Manager, Limeade Institute to explore how you can spot burnout in your organization, why burnout too often goes unrecognized, and how to take steps to prevent burnout.
Candid conversations for inclusive cultures Limeade
“Inclusion in the workplace” is a trendy phrase you’ve heard thrown all over the place, but inclusion is nothing without acknowledgement and action. From recognizing micro-inclusions in your organization to admitting what you can’t recognize, today’s successful businesses are taking ownership of where they fall short and actively preparing for Gen Z expectations.
Limeade has worked around the clock, consulting doctors and heeding the advice of subject matter experts to launch new activities that are now available to incorporate into your customer experiences. We encourage you to join us for this webinar where we’ll be sharing best practices to support employees with care during times of crisis.
Candid Conversation for Inclusive Cultures with HCILimeade
Lauren Franklin, Sr. Brand Manager at Limeade and Lindsay Lagreid, Solution Architect at Limeade share funny and touching anecdotes about their experiences in the workplace and demonstrate how your organization can take action to become a more inclusive and diverse workforce.
Elevating Well-Being as a Business Strategy with NWILimeade
Research shows a clear connection to business results, but even the best programs remain siloed, underutilized, and are often the first to get cut when budgets tighten. In this session, learn how to elevate your well-being program as a business imperative through strategic planning, bridge-building, and thoughtful analytics.
The Missing Link In Your Employee Engagement StrategyLimeade
A presentation from a 11/9 webinar with work experts at Limeade and Quantum Workplace on what our new research reveals about the connection between individual well-being and employee engagement.
Uncovering the Powerful Connection Between Engagement and InclusionLimeade
This webinar with Dr. Laura Hamill, Chief People Office and Chief Science Officer and Dr. Julianne Tillmann, Director of Research, and Mari Hegyi, Direction, People Team at Limeade will dive into the latest research on the interplay between employee engagement and inclusion. We will cover how organizational leaders can support engagement and inclusion at a higher cultural level and share tactical approaches HR professionals can use on a day-to-day basis.
In this 30-minute webinar, you'll learn both the science and habits behind inclusion and valuable tools you can use to inspire and promote inclusive behaviors at your organization.
1/16 HRD Can You Spot the Burnout Deck? FinalLimeade
Join us and the Human Resource Development (HRD) to hear from Laura Hamill, Chief Science Officer and Chief People Officer at Limeade and Reetu Sandhu, Manager, Limeade Institute to explore how you can spot burnout in your organization, why burnout too often goes unrecognized, and how to take steps to prevent burnout.
Work-life balance implies a zero-sum game that says we can't have it all. Integration lets us coordinate, blend and bring elements of work and life into a unified whole.
The result: a more engaged, healthier and happier workforce.
We collaborated with Tracy Brower, Ph.D., author of Bring Work to Life by Bringing Life to Work for a Sept. 9 webinar to dig into the topic and provide you with tips and tricks to implement integration at your company.
Download the accompanying e-book here: http://sip.limeade.com/work-life-integration
How to Cultivate Employee Engagement and Well-being During the Holidays Limeade
The winter holiday season can be filled with joy and anticipation — and also extra food, emotions and stress. Limeade and FitBit partnered together to provide tips on cultivating employee engagement and well-being during the most jam-packed and stressful months, as well as the importance of whole-person well-being and work-life integration.
Employee experience is one of the biggest buzzwords in the HR industry today. But what exactly is the employee experience? How is it different from company culture or employee engagement? Is this just another fad in the industry -- or is it a must-know topic for the C-Suite?
Harvard Business Review found that organizations that invested in their employee experience had more than four times the average profit and more than two times the average revenue. Companies that invest in the employee experience have happier employees, larger talent pipelines, greater profitability and are outperforming their competitors.
In this presentation, Henry Albrecht, CEO at Limeade, and Jason Lauritsen, Speaker, Author and Consultant, will:
- Break down the employee experience and why it’s important
- Walk through the employee experience journey and the moments that shape how we feel about work
- Cover a step-by-step approach to build a highly intentional employee experience at your organization
How to Measure the Impact of a Great Employee Experience - 12/10/2019Limeade
Demonstrating the real value of well-being and engagement in the workforce is critical. Join us as we share a successful measurement framework and learn how to apply it to your organization.
As corporate wellness has matured from anti-smoking efforts and onsite gyms to today’s focus on overall employee well-being, so have the data and science to back it up. While many may think of well-being as “fluff” – the science behind it proves otherwise.
In these webinar slides, Limeade Chief People Officer Dr. Laura Hamill dives deep into the science of well-being.
How to Use Technology to Build Connections and Improve EngagementLimeade
In this webinar with Dr. Laura Hamill, Chief Science Officer and Chief People Officer and Lauren Franklin, Sr. Brand Manager, hear how employers are using technology to improve engagement for all by reinforcing a sense of connection and leveraging insights to take meaningful action.
Webinar: 2 CEOs Battling Burnout — And Their Advice For You Limeade
Is employee burnout a personal issue or an organizational problem? Listen to Limeade founder and CEO Henry Albrecht and Whil founder and CEO Joe Burton to hear how they battle burnout — and their advice for you.
The key to building a successful workplace wellness program is to connect its overall design to your organizational culture. Why? Because employees want to participate in activities that authentically reflect your core values and business goals.
In this webinar, TalentCulture Founder & CEO Meghan Biro will talk about how to define and assess corporate culture, the tools you need to help employees engage in well-being and the importance of exemplary leadership.
In this 30-minute webinar with Limeade Chief Science Officer Dr. Laura Hamill, you'll learn that being intentional about culture means you approach it from an architectural model.
She'll spend 15 minutes sharing the research behind culture and then discuss three scenarios with culture challenges.
Webinar: What True Employee Engagement at Work Looks Like Limeade
We’ve dedicated our lives and careers to cracking the most elusive business problem of all — employee engagement. And you’ve probably been searching, and sometimes struggling, to crack the code too. Your employee engagement strategy is as unique as a fingerprint. We're here to help.
Our speaker, Dr. Laura Hamill, Managing Director of the Limeade Institute and Limeade Chief People Officer has spent more than 20 years working with some of the world's biggest companies to successfully implement employee engagement, measurement and research strategies. She'll spend 20-minutes sharing the research (and benefits) of employee engagement —and provide actionable takeaways for your team.
Webinar: 7 Employee Experience Trends That Will Dominate 2019 Limeade
In this 60-minute webinar, industry experts Henry Albrecht, Limeade CEO and Jason Lauritsen, Keynote Speaker, Author, and Employee Engagement Expert, will share the trends that are transforming HR and elevating people programs from siloed to business-critical.
How A Leading Beverage Company Used Limeade and Retrofit to Achieve Wellness ...Limeade
Slides from a webinar with Retrofit, Limeade and Dr Pepper Snapple on how they used integration to drive health outcomes. Watch the webinar recording here: https://retrofit.wistia.com/medias/9l1a1v4mwf.
The Whole-Story with Whole-Person Well-BeingLimeade
The domino effect of well-being is real. What happens in one part of your life effects another part, and the inter-connected chain of events is suddenly set into motion. You probably know this already, but don’t think of it as whole-person well-being. For instance, when you have a bad day at work, and it affects you at home. We have all been there! It’s time we understand the whole story with whole-person well-being. By breaking down the four dimensions of well-being -- physical, emotional, financial, and work -- you can learn about health through a new lens and begin to uncover the ways in which well-being is directly related to successful business results within your organization.
The focus of this presentation is on the importance of developing leadership skills to engage employees and co-workers. It includes tips and tool that can be implemented to improve your leadership.
Elevating Employee Experience with CommunicationsLimeade
The modern workforce is changing. Today’s employees are overloaded with information and notifications, remote and contingent workers are becoming increasingly common, and Google estimates that 80% of the workforce are in ‘non-digital’ jobs — they're on manufacturing floors, in hospitals and retail stores. The challenge is that companies are struggling to connect and communicate with their employees to give them a great employee experience.
Watch our webinar where Stefanie Lightman, Limeade Head of Brand Management discusses the communications challenges many organizations face, the role of technology in reaching and engaging distributed workforces, and the impact of effective communications on the employee experience.
Work-life balance implies a zero-sum game that says we can't have it all. Integration lets us coordinate, blend and bring elements of work and life into a unified whole.
The result: a more engaged, healthier and happier workforce.
We collaborated with Tracy Brower, Ph.D., author of Bring Work to Life by Bringing Life to Work for a Sept. 9 webinar to dig into the topic and provide you with tips and tricks to implement integration at your company.
Download the accompanying e-book here: http://sip.limeade.com/work-life-integration
How to Cultivate Employee Engagement and Well-being During the Holidays Limeade
The winter holiday season can be filled with joy and anticipation — and also extra food, emotions and stress. Limeade and FitBit partnered together to provide tips on cultivating employee engagement and well-being during the most jam-packed and stressful months, as well as the importance of whole-person well-being and work-life integration.
Employee experience is one of the biggest buzzwords in the HR industry today. But what exactly is the employee experience? How is it different from company culture or employee engagement? Is this just another fad in the industry -- or is it a must-know topic for the C-Suite?
Harvard Business Review found that organizations that invested in their employee experience had more than four times the average profit and more than two times the average revenue. Companies that invest in the employee experience have happier employees, larger talent pipelines, greater profitability and are outperforming their competitors.
In this presentation, Henry Albrecht, CEO at Limeade, and Jason Lauritsen, Speaker, Author and Consultant, will:
- Break down the employee experience and why it’s important
- Walk through the employee experience journey and the moments that shape how we feel about work
- Cover a step-by-step approach to build a highly intentional employee experience at your organization
How to Measure the Impact of a Great Employee Experience - 12/10/2019Limeade
Demonstrating the real value of well-being and engagement in the workforce is critical. Join us as we share a successful measurement framework and learn how to apply it to your organization.
As corporate wellness has matured from anti-smoking efforts and onsite gyms to today’s focus on overall employee well-being, so have the data and science to back it up. While many may think of well-being as “fluff” – the science behind it proves otherwise.
In these webinar slides, Limeade Chief People Officer Dr. Laura Hamill dives deep into the science of well-being.
How to Use Technology to Build Connections and Improve EngagementLimeade
In this webinar with Dr. Laura Hamill, Chief Science Officer and Chief People Officer and Lauren Franklin, Sr. Brand Manager, hear how employers are using technology to improve engagement for all by reinforcing a sense of connection and leveraging insights to take meaningful action.
Webinar: 2 CEOs Battling Burnout — And Their Advice For You Limeade
Is employee burnout a personal issue or an organizational problem? Listen to Limeade founder and CEO Henry Albrecht and Whil founder and CEO Joe Burton to hear how they battle burnout — and their advice for you.
The key to building a successful workplace wellness program is to connect its overall design to your organizational culture. Why? Because employees want to participate in activities that authentically reflect your core values and business goals.
In this webinar, TalentCulture Founder & CEO Meghan Biro will talk about how to define and assess corporate culture, the tools you need to help employees engage in well-being and the importance of exemplary leadership.
In this 30-minute webinar with Limeade Chief Science Officer Dr. Laura Hamill, you'll learn that being intentional about culture means you approach it from an architectural model.
She'll spend 15 minutes sharing the research behind culture and then discuss three scenarios with culture challenges.
Webinar: What True Employee Engagement at Work Looks Like Limeade
We’ve dedicated our lives and careers to cracking the most elusive business problem of all — employee engagement. And you’ve probably been searching, and sometimes struggling, to crack the code too. Your employee engagement strategy is as unique as a fingerprint. We're here to help.
Our speaker, Dr. Laura Hamill, Managing Director of the Limeade Institute and Limeade Chief People Officer has spent more than 20 years working with some of the world's biggest companies to successfully implement employee engagement, measurement and research strategies. She'll spend 20-minutes sharing the research (and benefits) of employee engagement —and provide actionable takeaways for your team.
Webinar: 7 Employee Experience Trends That Will Dominate 2019 Limeade
In this 60-minute webinar, industry experts Henry Albrecht, Limeade CEO and Jason Lauritsen, Keynote Speaker, Author, and Employee Engagement Expert, will share the trends that are transforming HR and elevating people programs from siloed to business-critical.
How A Leading Beverage Company Used Limeade and Retrofit to Achieve Wellness ...Limeade
Slides from a webinar with Retrofit, Limeade and Dr Pepper Snapple on how they used integration to drive health outcomes. Watch the webinar recording here: https://retrofit.wistia.com/medias/9l1a1v4mwf.
The Whole-Story with Whole-Person Well-BeingLimeade
The domino effect of well-being is real. What happens in one part of your life effects another part, and the inter-connected chain of events is suddenly set into motion. You probably know this already, but don’t think of it as whole-person well-being. For instance, when you have a bad day at work, and it affects you at home. We have all been there! It’s time we understand the whole story with whole-person well-being. By breaking down the four dimensions of well-being -- physical, emotional, financial, and work -- you can learn about health through a new lens and begin to uncover the ways in which well-being is directly related to successful business results within your organization.
The focus of this presentation is on the importance of developing leadership skills to engage employees and co-workers. It includes tips and tool that can be implemented to improve your leadership.
Elevating Employee Experience with CommunicationsLimeade
The modern workforce is changing. Today’s employees are overloaded with information and notifications, remote and contingent workers are becoming increasingly common, and Google estimates that 80% of the workforce are in ‘non-digital’ jobs — they're on manufacturing floors, in hospitals and retail stores. The challenge is that companies are struggling to connect and communicate with their employees to give them a great employee experience.
Watch our webinar where Stefanie Lightman, Limeade Head of Brand Management discusses the communications challenges many organizations face, the role of technology in reaching and engaging distributed workforces, and the impact of effective communications on the employee experience.
As budgets in the health care industry get tighter, marketers are experiencing an increased pressure to communicate the return on their investments to the organization’s decision-makers. Customer relationship management applications provide the tools needed to quantify marketing efforts and unveil the extent of which a given campaign is fueling the success of overall marketing strategy. Discuss ways to optimize a CRM strategy to become a truly data-driven organization that most efficiently allocates its marketing budget.
State Of Digital Healthcare In 2017 - HIMSS - • Healthcare Marketing Leadership Index
• Online and Digital Marketing Techniques Used
• CMS, CRM, and Marketing Automation
• ROI and KPIs
• Web Innovations
• Importance/Effectiveness of Digital Marketing Efforts
• Driving Digital Transformation of the Healthcare Brand
• Resources
• Key Take-aways
• Recommendations From the Research for Providers
My background is healthcare marketing; products (injectable & oral pharmaceuticals, IV pumps, disposables), healthcare services (market access programs, pharmacy benefits), managed care and healthcare digital marketing. Connect with me at LinkedIn and Twitter, visit my healthcare website -an industry resource since 2004...
Twitter: @johngbaresky
LinkedIn: https://www.linkedin.com/in/johngbaresky
My website: www.healthcaremedicalpharmaceuticaldirectory.com
Portfolio: https://www.clippings.me/johngbaresky
#IOT #digital #healthcare #marketing #medical #pharmaceutical #doctor #patient #consumer
... Healthcare Marketing Leader: Pharmaceutical, Medical Device, RPA, SaaS, Digital Marketing Strategy, Managed Care, Market Access - John G. Baresky
Why is physician engagement strategically important? How can you design a strategy that is laser-focused on increasing clinical demand by ensuring your medical staff is aligned?
This presentation highlights key data, a framework for focusing your efforts with an aim statement and developing a programmatic approach to physician engagement.
Why is physician engagement strategically important? How can you design a strategy that is laser-focused on increasing clinical demand by ensuring your medical staff is aligned?
This presentation highlights key data, a framework for focusing your efforts with an aim statement and developing a programmatic approach to physician engagement.
This case study examines emerging theory around successful change; change that sticks. It explains core methodologies that work across organizations large and small, regardless of access to technology and resources to create a change communication strategy. Presenter Kip Soteres helped design a communication strategy and presenter Megan Hogan helped manage and implement significant changes to the Wellness Program at a large Western PA health care organization. The case study also provides concrete and applicable steps to guide communicators to design strategies that lead to change that sticks.
Leading the Customer Experience Revolution: Baystate Health, Cleveland Clinic...Renown Health
Leading the Customer Experience Revolution. Customer experience is radically shifting to the forefront in healthcare. Examine the leadership role of marketing in driving excellence in service design, patient experience, and social engagement.
Margaret Coughlin, SVP and Chief Marketing & Communications Officer
Boston Children’s Hospital (Boston, MA); Suzanne Hendery, VP, Marketing & Public Affairs, Baystate Health (Springfield, MA); Paul Matsen, Chief Marketing & Communications Officer Cleveland Clinic (Cleveland, OH); Linda MacCracken, (Facilitator), Senior Principal, Accenture. Presented at the 2016 Healthcare Marketing & Physician Strategies Summit, Chicago, 5/22/2016
Think Your Patients Are Loyal? Think Again. It Takes Work!Renown Health
Accenture provides latest insights on patient loyalty. Suzanne Hendery from Baystate Health shares successful best practices on consistently engaging seniors and women to drive loyalty.
Your website is a big investment. It's also one that, if done well, will pay for itself over and over again. The key is understanding how your website, and supporting digital initiatives, can be used as tools to deliver value. Attend this webinar and learn how to successfully translate your organization's strategic goals into digital goals, making your website a revenue-generating and volume-driving machine. You'll discover how to define value for your online tactics, and how to communicate that value to key stakeholders. We'll also cover what effective digital plans look like, and provide actionable guidance to help make your digital marketing strategy deliver real results.
Interested in learning more? Check out the slideshare.
Keynote Presentation delivered by Marvin O’Quinn, Executive Vice President and Chief Operating Officer, Dignity Health at the marcus evans National Healthcare CXO Summit Spring 2018 held in Orlando FL
Unblock Growth and Retain Talent in Home and Coordinated HealthcareSkedulo
“The US will need to hire 2.3 million new health care workers by 2025 in order to adequately take care of its aging population,” CNN tells us. We know that our population is aging, including the nurses who care for the elderly. In fact, one-third of them are approaching retirement age. The bottom line is that there are not enough skilled healthcare workers to meet demand. That means hospitals, providers, and agencies are going to be fighting for talent.
In this session, learn how you can make your mobile caregivers not only more productive, but happier employees. Retain top talent, be easy to work for, and watch your healthcare business grow!
Patient Engagement in Healthcare Improves Health and Reduces CostsM2SYS Technology
It’s been said that patient engagement develops naturally when there is a regular, focused communication between patient and provider and it leads to behaviors that meet or more closely approach treatment guidelines. It is also believed that patients engaged in their own care make fewer demands on the health care system and more importantly, they experience improved health. Patients who are educated about both their condition and their care are also patients who are most likely to get and stay healthy. In fact, many believe that empowering patients to actively process information, decide how that information fits into their lives, and act on those decisions is a key driver to improving care and reducing costs.
Research shows that informed and engaged patients take a more active role in their own care and furthermore, health care organizations are slowly discovering how patient engagement contributes to their financial and quality objectives. Patient engagement essentially revolves around the theory that if patients understand their condition, know the symptoms to watch for, know why they’re taking medication for example and how to implement the necessary lifestyle changes, the chances of them getting and staying healthy are significantly improved and when you proactively engage patients in their care, the quality of that care improves.
Listen in to our latest podcast with Brad Tritle, Director of Business Development for Vitaphone Health Solutions, chair of the HIMSS Social Media Task Force and contributing editor of the HIMSS book Engage! Transforming Healthcare through Digital Patient Engagement as we discuss the current state of patient engagement in healthcare, how it is defined, whether it really does have a significant impact on improving health and reducing the cost of care, what engagement initiatives are providers using and what the future of patient engagement may look like.
As population health management goes mainstream, providers need robust, integrated software solutions to aggregate and analyze data, coordinate care, engage patients and clinicians, and provide full administrative and financial functionality. Population Health Management is a journey, and the number of approaches to population health are varied.
Similaire à Proving The Value of Internal Communications - Ragan Webinar with Encompass Health 11.20.2019 (20)
Just as trust is the foundation for your healthy personal relationships, trust is a cornerstone of work relationships and an essential part of building a thriving work culture. What’s more, trust in the workplace is a key component of organizational effectiveness. Without it, it’s not just your professional relationships that can endure harm, but the livelihood of your business as well.
So You Want to be Supportive in a Crisis...Limeade
A recent Gartner poll shows that 88% of organizations in the U.S. have encouraged or required employees to work remotely due to coronavirus. That means millions of employees were forced to change the way they live and work almost overnight, and employers were faced with new and challenging ways to support and manage their workforces. Long time partners, Fitbit Health Solutions and Limeade come together to discuss the ways in which our companies are supporting both individuals and organizations through this unprecedented time.
So You Want to be Supportive in a Crisis...Limeade
You’ll hear from Taylor Helgren, Fitbit Health Solutions’ VP of Product and Strategy, and Lindsay Lagreid, Sr. Advisor, Limeade Institute as they delve into how Fitbit and Limeade are helping people stay well at home.
On the surface, workplace inclusion might appear basic, but by peeking just below the surface, you’ll find that inclusion is a complicated, robust, and even confusing concept. This webinar uncovers the habit model that can be adopted organization-wide, empowering any employee to drive inclusion. From understanding your role in inclusion, to how your peers play a crucial role, you’ll come out with a better understanding why inclusion is important in today’s business.
How to Protect Your Culture in Times of CrisisLimeade
Explore the importance of building and maintaining an intentional culture, especially in times of crisis to help your organization return from COVID-19 stronger and unflappable.
Beyond the Metrics: Creating Meaningful Engagement through CommunicationLimeade
In this webinar, Limeade helps businesses take on these challenges, from everyday engagement struggles to unique crisis obstacles like showing care during the COVID-19 pandemic. This webinar will empower you to find effective and innovative approaches that actually move the needle on engagement.
Using Technology to Tame the Chaos: Communicating to Your Global WorkforceLimeade
Limeade and MediaPlatform are coming together to showcase the critical ways you can support your employees and sustain business continuity during a crisis. Today's technology has equipped organizations with the tools and ability to show care to every single employee across the globe in uncertain times. Hear how enterprise-size and Fortune 500 companies communicate to their globally distributed workforce's and by the time this webinar is over, have tangible takeaways that will help your company continue critical business operations and communicate effectively to those who matter most: your employees.
Creating a Caring Culture to Attract and Retain Talent -12/2/2019Limeade
The needs of the modern workplace have changed. Now, more than ever, organizations like yours are starting to think about how to retain top talent and show employees that their company cares. Care, after all, is the simplest yet most undervalued concept that can turn your workplace into a coveted employer.
Join Limeade and the HR Exchange Network for a webinar that dives deep into the research on the science of care and why it can become a company’s competitive advantage in the war for talent.
Webinar: How to Measure the Impact of a Great Employee Experience Limeade
Dr. Laura Hamill, Limeade Chief People Officer & Chief Science Officer, and Lindsay Lagreid, Limeade Solution Architect, share a successful measurement framework, the importance of gathering employee feedback, and the unique connections between well-being and employee engagement to business results.
Millennials now make up the majority of the workforce, and they’re demanding diversity and inclusion to be at the forefront of an organization’s values and business strategy, with 53% of millennials saying that they would leave their organization for one with more workplace inclusion features. Regardless of industry, all companies are feeling the pressure to innovate in order to keep up with the changing demands of today’s consumer, and the Boston Consulting Group (BCG) has found that organizations that have more diverse leadership have 19% higher revenue due to innovation.
One thing is very clear: Inclusion is no longer an option, but a necessity. And companies are investing in it at lightning speed. Deloitte has found that 78% of organizations believe diversity and inclusion provides a competitive advantage and over two-thirds of executives rate diversity and inclusion as an important issue. But as leadership teams are increasingly investing in inclusion, they’re still struggling to measure inclusion at their own organizations.
Watch our webinar where Lauren Franklin, Limeade Brand Manager, and Bernardo M. Ferdman, Ph.D., award-winning and accomplished inclusion & diversity expert and author, leadership and organization development consultant, Fellow of the Society for Industrial and Organizational Psychology and the Society of Consulting Psychology, and author of the Inclusion@Work® Assessment, discuss diversity and inclusion initiatives that not only celebrate individuality but enrich the workplace for all.
Deloitte and BJKLI found that 83% of millennials are actively engaged when they believe that their organization fosters an inclusive culture. Organizations can no longer afford to ignore investing in inclusion. Employees need to feel included and able to bring their authentic selves to work every day in order to give their all at work. Research from the Limeade Institute found that employees with higher levels of inclusion also have higher well-being and higher engagement.
Watch our webinar where Lauren Franklin, Limeade Brand Manager, and Reetu Sandhu, Ph.D., Limeade Institute Manager, share the latest research and guidance on the importance of investing in inclusion, how to recognize your own role in creating an inclusive organization and the tools for building a more inclusive workplace.
5/22 Effective Communications and the Employee Experience WebinarLimeade
Today’s workforce is overloaded with information and the majority of employees work in places where access to that information can be challenging. Over 80 percent of the workforce are in ‘non digital’ jobs — they're on manufacturing floors, in hospitals and retail stores.
Even traditional ‘digital’ employees are spending less time at their desks. Now more than ever companies are challenged to connect with each and every employee and give them an experience that lets them know that their company cares.
Watch our webinar to learn how TE Connectivity approaches connecting with their large workforce, spread out over 100 manufacturing and engineering centers. This webinar will explore:
- How effective communications can positively impact the employee experience
- Best practices for reaching your deskless and disconnected workforce
- Scaling company communications for a global audience
Women in the Workplace: The Importance of InclusionLimeade
The latest Women in the Workplace study found that almost two-thirds of women experience “microaggressions” (verbal, non-verbal and environmental slights targeted upon marginalized groups) at work.
This discrimination isn’t always explicit. Oftentimes, these microaggressions present themselves as women having their judgment or expertise questioned, having to provide more evidence for their claims or being mistaken for a more junior position than they actually are. But there are steps that an organization can take to help minimize these microaggressions and build a more inclusive workplace.
Laura Hamill, Ph.D., Chief People Officer and Chief Science Officer at Limeade, and HR writer, speaker, entrepreneur and podcaster, Laurie Ruettimann discuss:
- The challenges women in the workplace face in 2019
- What is inclusion and why there is inherent tension
- The importance of building inclusive workplaces for women and bringing your authentic selves to the table
- What organizations can do to cultivate and build a more inclusive workplace
Webinar: Spotting and Alleviating Employee BurnoutLimeade
Employee burnout is on the rise, and it’s taking away your top talent. Research from Kronos Incorporated and Future Workplace shows that 46% of HR leaders believe that employee burnout is responsible for up to half of their annual employee churn volume.
We're all at risk to lose our best talent and most engaged employees. The latest research from Limeade Institute has found that burnout happens when someone is engaged but has low well-being. This can lead to exhaustion, cynicism and ultimately employee turnover.
Join Laura Hamill, Ph.D., Chief People Officer and Chief Science Officer at Limeade, for our webinar to learn:
- The latest research on how to spot employee burnout within your organization.
- Why burnout often goes unrecognized (until it’s too late).
- How to take steps to prevent burnout.
Becoming Relentlessly Human-Centred in an AI World - Erin Patchell - SocialHR...SocialHRCamp
Speaker: Erin Patchell
Imagine a world where the needs, experiences, and well-being of people— employees and customers — are the focus of integrating technology into our businesses. As HR professionals, what tools exist to leverage AI and technology as a force for both people and profit? How do we influence a culture that takes a human-centred lens?
Accelerating AI Integration with Collaborative Learning - Kinga Petrovai - So...SocialHRCamp
Speaker: Kinga Petrovai
You have the new AI tools, but how can you help your team use them to their full potential? As technology is changing daily, it’s hard to learn and keep up with the latest developments. Help your team amplify their learning with a new collaborative learning approach called the Learning Hive.
This session outlines the Learning Hive approach that sets up collaborations that foster great learning without the need for L&D to produce content. The Learning Hive enables effective knowledge sharing where employees learn from each other and apply this learning to their work, all while building stronger community bonds. This approach amplifies the impact of other learning resources and fosters a culture of continuous learning within the organization.
Watch this expert-led webinar to learn effective tactics that high-volume hiring teams can use right now to attract top talent into their pipeline faster.
5. What does care mean?
care /ker/
noun
the provision of what is necessary for the health,
welfare, maintenance, and protection of someone or
something
verb
look after and provide for the needs of
5
6. Care is related to lower
stress and burnout.
Limeade Institute, 2019, n=354
14%
28%
50%
16%
40%
56%
0%
20%
40%
60%
80%
100%
% stress is manageable
% disagree or strongly
disagree to “I feel burned
out”
%Favorable
Org Does NOT Care Neutral Org Care Org DOES Care
6
7. Care is related to well-being,
engagement and inclusion.
52%
75%
94%
43%
72%
94%
14%
72%
95%
0%
20%
40%
60%
80%
100%
%Favorable Well-being
Engagement
Inclusion
Org Does NOT Care Neutral Org Care Org DOES Care
Limeade Institute, 2019, n=354
7
8. Care is related to intent to stay
and likelihood to recommend.
LimeadeInstitute,2019, n=354
7%
36%
60%
9%
58%
91%
0%
20%
40%
60%
80%
100%
Intend to stay 3+ yrs
Likelihood to recommend as a
great place to work
%Favorable
Org Does NOT Care Neutral Org Care Org DOES Care
8
9. “Never believe that a few caring
people can’t change the world…
— Margaret Mead
for indeed, that’s all
who ever have.”
9
10. Proving the value of Internal Communications:
How to build partnerships to reach company goals
11. Encompass Health
A Leading Provider of Inpatient Rehabilitation and Home-Based Care
Portfolio as of Sept. 30, 2019
Inpatient Rehabilitation Hospitals (“IRFs”)
Home Health Locations
Hospice Locations
6 Future IRFs**
37 States and Puerto Rico ~43,300 Employees
Market Overlap
88 EHC’s IRFs have an EHC home health location within the service area
* Excluding markets that have home health licensure barriers ** Previously announced under development † Based on 2017 data
Note: One of the 127 IRFs and two of the 198 home health locations are nonconsolidated. These locations are accounted for using the equity method of accounting.
Encompass Health | Confidential information
Inpatient rehabilitation - 09/30/19
133 IRFs (47 are joint ventures)
33 States and Puerto Rico
~31,300 Employees
23%of licensed beds†
31%of Medicare patients served†
Key statistics - trailing 4 quarters
184,455 Inpatient discharges
~$3.5 Billion in revenue
Largest owner and operator of IRFs
4th Largest provider of Medicare-
certified skilled home health services
Home health and hospice - 09/30/19
245 Home health locations
82 Hospice locations
31 States
~12,000 Employees
Key statistics - trailing 4 quarters
153,097 Home health admissions
9,616 Hospice admissions
~$1.1 Billion in revenue
12. • Consistent Company messaging
• Channel governance
• Hive employee app
• E-Newsletters
• Email
• Intranet
• Town Hall meetings
• Leadership messaging
• Corporate partnerships, aligning projects
with Company strategy
• Decentralized communication tactics
Internal Communications Strategy
Encompass Health | Confidential information
13. Today’s key points
1. Internal Communications’ bird’s eye view
2. Start asking the right questions
3. How to support company goals
4. Maintaining relationships
Encompass Health | Confidential information 13
15. Internal Communications gets requests to
communicate a variety of topics
Use this understanding to your advantage!
• Siloed departments are not your problem
• Make a master editorial plan
• Make a master events calendar (if applicable)
• Inform teams of competing priorities and deadlines
• Align teams when topics relate to increase employee
understanding/follow-through
Internal Communications has a bird’s eye
view into most company happenings
16. Start asking the right questions
Which barriers do you foresee blocking your path?
Encompass Health | Confidential information 16
17. Are you still taking orders from certain teams?
Ask questions to get the full picture
• What are your goals with this communication? If they don’t know…
what are your business goals and where does this project fit?
• Which audience(s) need this information/to perform this action/etc.?
Inquire how they track their business goals
• What does success look like?
• How are you measuring progress?
• To whom do you report this? Can we see a recent report?
But how can communications help?
• Communication is an enabler to help reach business goals
Anticipate barriers to building
relationships with key partners
Current state Desired state
Communications
18. How to support company goals
Steal all the data!
Encompass Health | Confidential information 18
19. What are your partners’ goals?
• Behavioral change
• Actions, completions, etc.
• Other
Use their tracking mechanisms!
• IC typically doesn’t own end result
• Establish benchmark(s)
Use communication channels to move the needle
• Readership and CTR only tell part of the story
• Create communication plans to support partners’ goals
• Set check-in points to track communication touchpoints and
effectiveness against established benchmark(s)
Strategize on others’ data
20. EXAMPLES
Ways to build successful relationships
Encompass Health | Confidential information 20
21. Tactics:
• Incentivize employees to update their employment on LinkedIn
• Offered employee rewards points
• Include in newsletters (both business segments)
• Hive posts
Results:
• Added 849 followers between Sept. 11-30
• Large spikes followed communication
touchpoints
Rebranding campaign: Employees on LinkedIn
Focus area: Increase employee followers on LinkedIn/Rebrand their employer
Messages Message
Message
22. Tactics:
• Educate employees on phishing through strategic communication plan
• Include in monthly cybersecurity newsletter features
• Periodic Hive posts
• Recognize Cybersecurity Awareness Month in October
• Hive trivia contest (10 posts)
• Newsletter article
Next steps:
• Review Q4 reported phishing data
• Use trivia results to inform future content focus
Cybersecurity diligence awareness
Focus area: Increase reporting of actual phishing emails
Malicious/Spam
email
Q1 Q2 Q3 Q4
Total emails 82m 93m 82m TBD
Blocked by
Controls
74m 84m 71m TBD
Reported by
Employees
6398 6034 6270 TBD
Number of
Compromises
0 0 0 0
m = Million
Email Phishing Activity
23. 2019 Focus area: Improve Employee Engagement Survey score (IRF) on item:
The company encourages me to focus on my health. (2018: 62% favorable, 2019: TBD)
Tactics:
• Increase awareness of available benefits programs
through strategic communication plan
• Monthly content topics highlights
• Utilize communication channels and encourage
engagement
• Increase MDLive account registrations (of BCBS members)
Encompass Health | Confidential information 23
Raising awareness of Encompass Health’s commitment to employee wellbeing
Jan. 31 Jul. 31 Sept. 30
8.0%
4.9%
7.6%
24. Tactics:
• Two-fold communication plan:
• Target hospital leaders with data highlighting reasons
employees decline the vaccine
• Target general employees with creative content
• Thwart misconceptions about the flu vaccine
• Free shots on Company medical plan
• Places that pay to get the vaccine
Results:
• As of Oct. 1, 34% of hospital employees companywide
received a flu shot*
*Note: Employees and HR teams don’t have to report until March 2020
Complying with The Joint Commission’s National Patient Safety Goal
Focus area: Increase employee flu shot compliance to get every hospital to at least 90% vaccinated
25. Tactics:
• Companywide communications highlighting nursing
and career development
• Equip hospital leaders with nursing engagement
and retention toolkit
• Strategic toolkit rollout strategy for optimum buy-in
Communications objectives include:
Powered by Nurses campaign
Focus area: Support Company objective to maintain RN turnover below 25%
Hospital leaders
highlight
nursing achievements
Hospital leaders
support nurse
managers to show
leadership is an
advocate for nursing
Hospital leaders
communicate
company information
to nursing staff
EXAMPLE:
National Nurses Week
An opportune time for
leaders to recognize nursing
staff locally
Marketing &
communications team to
support local efforts
through companywide and
external spotlights
26. Company-driven communications
• Launch of Powered by Nurses newsletter
• Hive app postings
• Companywide newsletter articles
• Day in the Life of a Rehabilitation Nurse article on Company
newsroom
• Social media postings
• Nurses Week recognitions
Benefits of a multi-channel approach
Powered by Nurses campaign
27. Results:
Target business outcome: Maintain RN turnover below 25%
• Companywide RN turnover went from 21% in 2017 to 22% in 2018
• 45% of hospitals lowered RN turnover year-over-year
• Employee engagement survey scores were up for nursing in 2018
Powered by Nurses campaign: Success measures
Survey 2018 2017
Leadership/the hospital CEO
cares about employees
63.79 60.47
My supervisor is effective in
supporting me and my work
73.19 69.48
29. Don’t just take the data and run!
• Report your efforts back to the department
(not just your team)
Offer thanks
• Cookies!
• Written notes
Offer continued support
• Go out of your way when consulted on
other items
• Give them reasons to remember you’re
a great partner
Maintaining relationships
30. Key takeaways
Let’s reframe how Internal communications is perceived
Encompass Health | Confidential information 30
31. What questions can you start asking partners?
How will you define success to prove
YOUR value?
How can you start building relationships with
those teams?
Key takeaways
Let’s reframe how Internal
Communications is perceived
Notes de l'éditeur
If power is in hands of employees, we must reprogram ourselves in organizations, intentional rethinking
to be thinking about everything we do from the perspective of the employee
So what is EX (CLICK)
It’s about how it feels to work here
Is this just a buzzword? Maybe…but I do think the idea underlying it is here to stay
Deloitte: Nearly 80 percent of executives rated employee experience very important or important
but only 22 percent reported that their companies were excellent at building a differentiated employee experience.
Recent study of 200 HR leaders
We asked them to describe how they think about the term employee experience
The word feel was the most frequently used word
(intrigued by interviews I have been doing with CHROs on this topic;
one specifically (a CHRO of a large organization) saying that she is re-focusing all of her HR department efforts to not think about new programs in terms of their efficiency or task completion, but instead in terms of how the work is making their employees feel)
Example: Creation of a new internal hiring process
Could solve for a well-documented and clearly understood process,
could solve for a process that creates more internal hires,
Could solve for a process that is fast or efficient
But she wants a process that solves for improving how employees feel about the process, regardless of whether they get the job or not
Makes so much sense doesn’t it?
So if we are paying attention to how our employees feel….what feeling do we want them to have? We make the case here that we want employees to feel that their organization CARES
Start with a really basic definition
Can think of it as a noun or a verb
What we are talking about is more the verb—how do you show your employees you care
Think about words we tend to use at work
Coach, include, engage, respect, teach, encourage, ask, listen, trust…they are all words that demonstrate that we care
Isn’t this what most of the work we do is about?
Negatively related to stress and burnout
Stress: relatively stress free & some stress, but it is manageable on “Which of the following best describes the current level of stress in your life?”
Burnout: disagree & strongly disagree on “I feel burned out.”
Conducted our own research in Limeade Institute, with a sample of over 350 people across industries who work at least 30 hours per week, not in our BoB
Care is positively related to well-being, engagement, inclusion
Statistically sig diff between the NOT care and the care groups
Engagement: agree & strongly agree on “I feel personally engaged in my work.”
Well-being: agree & strongly agree on “Overall, I have well-being in my life.”
Inclusion: “I feel included at my organization.”
STATISTICALLY SIGNIFICANT DIFFERENCES BETWEEN ALL NOT CARE AND CARE GROUPS
Positively related to outcomes like intent to stay and recommending your company as a great place to work
Think about this last one:
When an organization cares, employees are 10X more likely to recommend their company as a great place to work!
Likelihood to recommend: 7-10 on “On a scale of 0 (not at all likely) to 10 (extremely likely), how likely are you to recommend your organization as a great place to work?”
Intent to stay: 3 or more years on “I intend to stay at my organization for at least…”
I’d like to leave you with this
Slow, pause, let read
I hope you feel inspired to keep working on creating an employee experience of Care
I know I am
Thank you!
Note company rebrand between 2018-2019
IC’s communication requests:
Company strategy
Compliance trainings
HR programs
Employee engagement
System outages
Events
MORE
Monthly content topic examples:
Employee assistance program
Behavioral weight loss program
Diabetes management program
Preventative care benefits
Nutritional trivia contests
MDLive virtual visits
Financial wellness
Benefits of multi-channel approach:
Can reach employees with the content then want where they want it
Externally, through social channels, can highlight employees on the company level, in front of their industry peers, friends, colleagues, etc.
Can view multiple data points to find trends and areas for improvement
Through our metrics, we have more insight into what’s happening locally and where successes lie – this empowers our team to streamline our efforts and build our partnerships with executives and departmental teams
It also helps formulate next steps in our strategy….
Don’t just take the data and run!
Report your efforts back to the department (not just your team)
Offer thanks
Cookies!
Written notes
Offer continued support
Go out of your way when consulted on other items
Give them reasons to remember you’re a great partner