This is used in a presentation to the vmfive team for their internal training. 這是我在 VMFive 公司對全公司員工演講使用的簡報。

1. 4 Pillars of Google’s
Day-to-Day Workflow
Danny Lin
© Danny Lin, 2015. All rights reserved. For VMFive.

2. Agenda
• Getting Things Done
• Snippet
• OKR
• Meetings
• Collaboration
© your company name. All rights reserved. For VMFive.

3. About Danny
© your company name. All rights reserved. For VMFive.
• 興趣廣泛，做過很多奇怪的事
• 電影編劇、專欄作家
• 產品經理、行銷、公關
• 但我的本科是 Computer Science
• 待過很多公司
• 系統整合、卡通公司、大型主機
• Yahoo!, Google, Plurk, 遊戲公司
• 充滿好奇心、喜歡觀察

4. Getting Things Done.
• 工作流程
• 良好工作流程及習慣的重要性~我的經驗
• 建立你每天的 to-do list.
• 時間管理
• 管理好你的行事曆
• 找出每天最有效率的時段
© your company name. All rights reserved. For VMFive.

5. Work Smart, not work Hard
© your company name. All rights reserved. For VMFive.

6. Snippet
• 什麼是 Snippet？
© your company name. All rights reserved. For VMFive.
Reference: http://dannyimages.com/2012/06/05/2106-smart-working-with-snippets/
[This Week]
1. Action Item 1: goal, target date, expected outcome.
2. Action Item 2: goal, target date, expected outcome.
3. Action Item 3: goal, target date, expected outcome.
[Next Week]
1. Expected Item 1: goal, target date, expected outcome.
2. Expected Item 2: goal, target date, expected outcome, self-learning.
3. Expected Item 3: goal, target date, expected outcome, study.

7. Snippet 的延伸應用…
© your company name. All rights reserved. For VMFive.
[Need Help With]
1. Need A’s support with getting XXX done by DDD.
2. Waiting for B’s implementation of YYY expected to be done by DDD.
3. Will be meeting with C, D and E for launch plan.
跨部門協調…

8. [This Week]
1. Action Item1: XXX
Status: [Green]
blah blah
2. Action Item 2: YYY
Status: [Yellow]
blah blah blah
3. Action Item 3: ZZZ
Status: [Red]
blah blah
[Need Help With]
1. Need A’s support with getting XXX done by DDD.
2. Waiting for B’s implementation of YYY expected to be done by DDD.
3. Will be meeting with C, D and E for launch plan.
[Next Week]
1. Expected Item 1: goal, target date, expected outcome.
2. Expected Item 2: goal, target date, expected outcome, self-learning.
3. Expected Item 3: goal, target date, expected outcome, study.
© your company name. All rights reserved. For VMFive.
Snippet可以自行變通

9. 4 Secrets of Snippet
Itemize Concrete
Daily Doable
© Danny Lin, 2015. All rights reserved. For VMFive.

10. Snippet is To-do list
To-do list ＝action items
≠ memo
© your company name. All rights reserved. For VMFive.

11. OKR
Objectives & Key Results
© Danny Lin, 2015. All rights reserved. For VMFive.

12. © Danny Lin, 2015. All rights reserved. For VMFive.
Photo: goldentime @ flickr, CC license
OKR 就是划龍舟

13. © Danny Lin, 2015. All rights reserved. For VMFive.
Objectives:
• ambitious
• qualitative
• time bound
• actionable by the team
Key Results:
• measurable and quantifiable
• make the objective achievable
• lead to objective grading
• difficult, but not impossible
Ref: http://www.zhihu.com/question/22471467/answer/21483227
http://www.zhihu.com/question/22478049/answer/21493466

14. Some facts about why it failed.
© Danny Lin, 2015. All rights reserved. For VMFive.
14% 58% 13% 47%
瞭解公司的策略跟方向
主管清楚溝通目標與目的
覺得很投入自己的工作
滿意公司管理績效的方式

15. © Danny Lin, 2015. All rights reserved. For VMFive.
Mission & Vision
Objective Objective Objective Objective
Key Result Key ResultKey Result
Snippets
Snippets
Snippets
Where?
How?

16. The OKR Ladder
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High Level Company Goal DIRECTIONAL
Division Goal & Action Items STRATEGIC
Departmental Goal & Action Items ACHIEVABLES
Personal Goal & Action Items TO-DO LISTS

17. © Danny Lin, 2015. All rights reserved. For VMFive.
Successful OKR implementation
• 大家都相信 OKR = 會推行成功
• 這東西不是用來監督我，是我用來給
我自己壓力，設定突破的目標！
• 其他人也這麼認為。
• 每個人天生都有自我管理能力，只是
我們大多數人選擇（習慣）被管理
• 這是團隊合作，是個人目標，也是團
隊目標。

18. How to set your OKR?
© Danny Lin, 2015. All rights reserved. For VMFive.
• 變成週期性活動
• 每一季、每年訂定
• 定期檢視及檢討
• 不要貪多
• 最好 3 個 Objectives，每個 Objectives 有
3 – 4 個 Key Results
• 最多一季不要超過 5 個 O，每個不要超過 4
個 KR.
• 盡量設定具挑戰性的目標
• 使盡吃奶力量，也只能完成 70-80%
• Key Results 必須能量化、衡量成效

19. OKR examples
© Danny Lin, 2015. All rights reserved. For VMFive.
• Increase revenue by 100% in the next 3 months
• Reduce new user churn to less than 5% monthly
in a quarter
• Enhance search precision by 0.2%

20. © Danny Lin, 2015. All rights reserved. For VMFive.
Meetings
“Gathering of two or more people that has been
convened for the purpose of achieving a common
goal through verbal interaction, such as sharing
information or reaching agreement.”

21. © Danny Lin, 2015. All rights reserved. For VMFive.
Conduct a successful meeting.
Before the meeting
• Design the meeting purpose.
• 確定有開會的必要性
• Set a clear agenda
• 設定明確的議題
• Prepare “prereads”
• 開會前先將書面資料寄出給會議成員
• Invite only necessary participants
• 每一個人開會都是成本，不邀請只是列席者
• Review action items from last week
• 整理先前結論及執行成效

22. © Danny Lin, 2015. All rights reserved. For VMFive.
Conduct a successful meeting.
After the meeting
• Share meeting minutes to all participants.
• 寄出會議記錄給所有會議參與者
• Share new action items to designate ones
• 將會議總結及行動方案，週知所有會議參與者

23. © Danny Lin, 2015. All rights reserved. For VMFive.
Some tips
• Do one-on-one meetings frequently.
• 不浪費不相關人的時間
• 聯繫感情，拉近彼此距離
• 會議可以頻繁，但時間很短
• Be short.
• 會議以 5分鐘為單位，盡量不超過 30 分鐘
• Do it only when necessary
• 必要時才開會，平常增加溝通可以增加默契，
減少開會浪費時間

24. © Danny Lin, 2015. All rights reserved. For VMFive.
這是我在 Google 最後一週的行事曆

25. © Danny Lin, 2015. All rights reserved. For VMFive.
Collaboration
團隊合作

26. © Danny Lin, 2015. All rights reserved. For VMFive.
• #1: Embrace differences.
• 每個人都有其獨特面向的觀察跟意見
• 擁抱差異
• #2: Encourage “casual collisions.”
• 鼓勵員工建立工作以外的碰撞機會
• 增加彼此互信與瞭解
• #3: Promote employee engagement.
• 鼓勵非正式討論、腦力激盪
• 鼓勵員工建立工作以外關係，不一定討論工作
• #4: Keep the door open.
• 保持開放心態，這是 open source 時代
• 扁平化溝通，每個人都是創辦人，沒有人是老闆
Lessons learned on collaboration

27. © Danny Lin, 2015. All rights reserved. For VMFive.

28. © Danny Lin, 2015. All rights reserved. For VMFive.
Questions?
Email: danny@dannylin.net
Facebook: http://fb.com/facedannylin