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 A process is a set of logically related tasks or activities
oriented towards achieving a specified outcome.
 A business process involves a number of steps
performed by different people in different department.
 Business process reengineering is the act of recreating a
core business process with the goal of improving
product output, quality, or reducing costs.
 It involves the analysis of company workflows, finding
processes that are inefficient, and figuring out ways to
get rid of them or change them.
 Customers
- Demand
- Sophistication
- Changing Needs
 Competition
- Local
- Global
 Change
- Technology
- Customer Preference
 Competitive advantage
 Reduce Cost
 Improve Productivity
 Improvement In Quality
 Service
Business Process Flowchart Symbols
- An Activity
- A Document
- A Decision
- Data (Input and output)
- A Predefined Process
- Start of a Process
- End of a Process
- Representing a Relation
Start
End
- Connector
- Off Page Connector
 Customers need to be priortize.
 Cost advantage to be achieved that help the organization become more
competitive in its industry.
 Cross-functional teams creating problem: most of the time companies fail to build proper
teams
and because of the need for cross functional teams, it creates problem for management.
 Employee commitment and job security: top management sometimes forgets to assure job
security
and this result in low morale and decrees in employee commitment.
 Focus on short-term objectives: sometime companies expect that BPR will deliver results
soon in
short-term but it is not the case. BPR is long-term process due to change enduring and it takes
much longer time than the TQM and value-chain process to provide results.
 Basic concept: companies that are following someone’s footprints ignore or are not able to
fulfill
the prerequisites of BPR and results in failure.
 Lack of proper training: when BPR is implemented, most of the jobs and functions change.
Therefore employee needs to gain the new skills but company pays less attention to provide
training.
 Other reasons including, lack of resources, leadership, communication, resistance to change,
organizational structure, organizational culture.
THANK YOU

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Business Process Re-Engineering

  • 1.
  • 2.  A process is a set of logically related tasks or activities oriented towards achieving a specified outcome.  A business process involves a number of steps performed by different people in different department.
  • 3.  Business process reengineering is the act of recreating a core business process with the goal of improving product output, quality, or reducing costs.  It involves the analysis of company workflows, finding processes that are inefficient, and figuring out ways to get rid of them or change them.
  • 4.  Customers - Demand - Sophistication - Changing Needs  Competition - Local - Global  Change - Technology - Customer Preference
  • 5.
  • 6.  Competitive advantage  Reduce Cost  Improve Productivity  Improvement In Quality  Service
  • 7. Business Process Flowchart Symbols - An Activity - A Document - A Decision - Data (Input and output)
  • 8. - A Predefined Process - Start of a Process - End of a Process - Representing a Relation Start End
  • 9. - Connector - Off Page Connector
  • 10.  Customers need to be priortize.  Cost advantage to be achieved that help the organization become more competitive in its industry.
  • 11.  Cross-functional teams creating problem: most of the time companies fail to build proper teams and because of the need for cross functional teams, it creates problem for management.  Employee commitment and job security: top management sometimes forgets to assure job security and this result in low morale and decrees in employee commitment.  Focus on short-term objectives: sometime companies expect that BPR will deliver results soon in short-term but it is not the case. BPR is long-term process due to change enduring and it takes much longer time than the TQM and value-chain process to provide results.  Basic concept: companies that are following someone’s footprints ignore or are not able to fulfill the prerequisites of BPR and results in failure.  Lack of proper training: when BPR is implemented, most of the jobs and functions change. Therefore employee needs to gain the new skills but company pays less attention to provide training.  Other reasons including, lack of resources, leadership, communication, resistance to change, organizational structure, organizational culture.